They were fabulous both as far as the shipping is concerned that was very fast they took about 7 days or a little more, the quality is fantastic the fur of the jacket is amazing I received a lot of co... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered the fur hooded cardigan and a pair of pants and have only gotten compliments! They are super comfy, the cardigan really keeps you warm. I am definitely very happy with my purchase. Definitel... Ver más
My order arrived quickly and the coat is absolutely gorgeous! They helped me choose the correct size by how much they interact with customers regarding what the models wear. Will definitely return for... Ver más
I ordered a fur coat about a year ago and wore it all winter. Incredible color, held perfectly over time and kept me warm. Soft and quality fur, perfect color I'm thinking of ordering another coat for... Ver más
Información sobre la empresa
Escrito por la empresa
Welcome to Alessa, your exclusive destination for luxury clothing that unites feeling and style in a unique way. We are passionate about offering women around the world the best in loungewear and bringing a sense of relaxation to our garments. Alessa was founded with a simple vision: to create clothes that make women feel confident, beautiful and comfortable.
Información de contacto
Suecia
- Hello@alessa.se
- alessa.se
4,6
Excelente
219 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 93% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very fast delivery and good quality fur…
Very fast delivery and good quality fur jackets would deffo recommend 🥹
21 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Thank you! Fast delivery and fur jackets you would recommend to others, that is the short version of everything we hope to be. Lovely to have you back with us again 🤎
I remember first finding an advert of…
I remember first finding an advert of your coats on Tiktok probably over a year ago maybe even two. It was two girls walking down the street with the cardigan and big fur hoods. I ordered it straight away and i’ve loved it ever since ❤️
27 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Katie, we remember that video too, two friends and two big fur hoods walking down the street. To hear that you ordered right away and still love the cardigan a year or two later is exactly the kind of long story we hope every piece gets. Thank you for sticking with us 🤎
Amazing quality.
27 de septiembre de 2025
Opinión espontánea
Respuesta de Alessa Clothing
Two words that say everything, thank you! Lovely to see you back for a second order too. Enjoy 🤎
Beautiful design and quality of fabric…
Beautiful design and quality of fabric was exactly as Alessa website promised , very good value for money and will have in wardrobe for a long time !
27 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Thank you for this. Exactly as the website promised is the standard we hold ourselves to, so we are glad the fabric and design matched what you saw on screen. A piece that stays in your wardrobe for years is the best value there is, and we are happy to be part of yours 🤎
The jacket is so beautiful and classy
The jacket is so beautiful and classy. The delivery was super fast. I’m absolutely in love with it! I already want to order a couple more jackets right away 🤭
27 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Rosa, beautiful and classy is exactly the mood we design for, so thank you for seeing it. Glad the delivery was quick too. And if a couple more jackets are already on your mind, we will take that as the highest praise. See you soon 🤎
Easy contact, professional and caring team, fast shipping, good quality product
It was really easy to get in contact with their team! Always super professional and taking time to write personalised responses to make sure that the customer knows what he’s buying.
The product feels amazing and long lasting !
The delivery time was in the time predicted on the website, super easy and fast!
I recommend Alessa Clothing to everyone !
1 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Maia, thank you for such a complete review. Taking the time to answer every question properly before you buy is something we believe in, so it is lovely to hear it made a difference. Glad the delivery landed right on schedule and that the piece feels like it will last. Thank you for recommending us to everyone 🤎
super soft material and fast delivery!
28 de febrero de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Laeticia, soft to the touch and quick to the door, that is the combination we love to hear about. Thank you, and enjoy wearing it 🤎
Shop Alessa
Long delivery but makes sense. Would be nice if they’re more responsive to emails though. Exceptional quality nonetheless!
20 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Habiba, thank you for the honest words, and for the five stars on quality. You are right that our emails have not always been answered as quickly as they should, and we have just moved our whole customer service into one shared inbox so nothing slips through again. Delivery times we are working on too. If anything is still outstanding on your order, write to us at hello@alessa.se or via WhatsApp on https://alessa.se/pages/contact and we will take care of it straight away.
The clothes look just like the pictures…
The clothes look just like the pictures and the quality is genuinely really good. Alessa offers iconic staple pieces and honestly when I visit their website I want to order everything. Everything I ordered fit nicely and looked exactly how I expected. My order arrived without any issues and I’m really happy with my purchase. I would definitely order from Alessa again.
20 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Sevil, wanting to order everything when you open the site is a feeling we recognise, and we are flattered it struck you too. Thank you for confirming the pieces look and fit exactly as expected, that is the promise we try hardest to keep. Welcome back whenever the wardrobe calls 🤎
Beautiful, Unique Pieces and an Amazing Selection!
I had a wonderful experience shopping with Alessa Clothing. They offer such a beautiful selection of unique pieces, with so much variety to choose from. Everything feels stylish and thoughtfully curated, I’m so happy with my purchase and would definitely shop with them again!
20 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Eliza, thoughtfully curated is the nicest way anyone has described our collection, thank you. Three orders in and still finding pieces that feel unique to you, that is exactly what we hope for. It is a pleasure to keep dressing you 🤎
I love my new jacket it is so cozy and…
I love my new jacket it is so cozy and has a really nice material!!!
18 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Bella, cozy is the word we were going for, so thank you for confirming it! Enjoy the jacket, and lovely to see you ordering from us again 🤎
Love the coat
Love the coat, honestly could not be happier! Quality is great, came surprisingly fast. Super happy with my order
20 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Vicky, could not be happier is the kind of line that makes our whole day. Thank you for the trust, twice over now, and for the kind words on the quality. Surprisingly fast is what we aim for every time 🤎
Quick shipping and good quality using…
Quick shipping and good quality using it all the time so cute💗💗
18 de septiembre de 2025
Opinión espontánea
Respuesta de Alessa Clothing
Gina, using it all the time is the best review a piece can get. Thank you for the hearts, and for the kind words on the shipping and the quality. Keep wearing it 🤎
I loved what I have received honestly 🥰…
I loved what I have received honestly 🥰 Would purchase more if I could
1 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Dee, thank you! Honest love for what arrived is all we can ask for. And when the time is right for more, we will be here with new pieces to fall for 🤎
If you want a magnificent wardrobe
Nice pieces that make the wardrobe more interesting and unique. Nowhere can anyone find better designs. Very comfortable.
16 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Larisa, a wardrobe that feels more interesting and unique is exactly what we want our pieces to do, so thank you for putting it that way. Comfortable on top of it all is the part we are proudest of. Enjoy them 🤎
I bought the Bria Coat from Alessa some…
I bought the Bria Coat from Alessa some time ago and was genuinely surprised by the quality. Both the coat itself and the fur trim feel very high quality and are beautifully made. I also really love the cut. It looks elegant, feminine and very chic. The delivery was also fast and uncomplicated. Overall, I am very happy with my purchase and would definitely order from Alessa again.
19 de diciembre de 2025
Opinión espontánea
Respuesta de Alessa Clothing
Lilly, elegant, feminine and chic is the exact trio we had in mind when we drew the cut of the Bria, so thank you for reading it the way we meant it. Glad the fur trim and the finish surprised you in the best way, and that the delivery was easy. Welcome back anytime 🤎
I bought a coat and received amazing…
I bought a coat and received amazing service, the package was delivered very quickly, and I was delighted with the quality of the item. Thank You ❤️
15 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Lada, thank you! Great service, a fast parcel and a coat that delights, that is the full set and we are so pleased you got all three. Enjoy wearing it, and thank you for the heart 🤎
Love it
The shipping took a while. But i love the jacket, its perfect and i get so many compliments daily. So it was totally worth the wait🩷
13 de noviembre de 2025
Opinión espontánea
Respuesta de Alessa Clothing
Kaia, thank you for your patience with the shipping, and for telling us the wait paid off. Daily compliments is the best outcome a jacket can have, and we are working on making that wait shorter next time. Enjoy every one of those compliments 🤎
satisfied customer
I only yet had purchased one item at Alessa Clothing. But the quality of the item was really good and felt really soft on the skin. It was a 100% wool cardigan and the description of the item did not disappoint. I am really satisfied with my item and I will definitely purchase more in the future! Also the customer service was really kind and responded fast.
I definitely recommend!! 🤗
15 de septiembre de 2026
Opinión espontánea
Respuesta de Alessa Clothing
Mary, a first order is the one that matters most, so thank you for starting with the wool cardigan and for noticing that it is exactly as described. Soft against the skin is why we insist on the real thing. Our customer service team will be glad to hear they were quick and kind. We look forward to your next piece 🤎
Respuesta de Alessa Clothing
Eva, chic is exactly what we hoped you would feel in it. Thank you for the love, and enjoy the coat all season 🤎
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.