Alfred & Co. London Opiniones 

304
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted a trusted seller with quality items plus long guarantees, Alfred & Co delivered both. I purchased a 2mm top grade stainless steel curb chain and cuff bangle to wear for swimming on holiday p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

When I placed the order in December, I paid for Next Day Delivery, the chain did not arrive the following day. Got in touch using the online submission form no response so I had to chase again a week... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic Service - fixed my shipping mistake in minutes. Despatched same day; arrived the next. My son loved the chain. Amazing quality & great price. Will definitely be ordering again. Highly recomm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered an 18 inch gold chain for my son’s birthday. It arrived ready quickly (within 2 days of ordering), was beautifully packaged and he was delighted. My suggestions for an even better experience w... Ver más

Información sobre la empresa

  1. Diseñador de joyas
  2. Proveedor de ropa

Escrito por la empresa

Alfred & Co. London are a global jewellery brand selling both men's and women's trending designs.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

304 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 92% de las opiniones negativas

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4,0

Todas las opiniones

(304)

66 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service & Product

Really pleased with the curb bracelet I ordered and received it within 2 days of ordering. Excellent communications from the company, quality product - will be recommending.

19 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not received order and Bad customer service

I ordered a bracelet on the 8th of June, got the order confirmation and confirmation of my express shipping that I paid extra for! I haven’t received any tracking info only an order number! I haven’t emailed multiple times using their contact us form on the website and still heard nothing! It is now the 21st of June and still not received my order or a reply from any emails and I’m now £40 short without any item to show for it! I just want the item or a refund so I can purchase else where! Steer well clear of this shop as their customer service is shocking and they don’t even bother to deliver items !

21 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order never received and ignored my emails!

I ordered a 22 inch chain necklace on the 9th June and paid extra for express delivery (1-3 days.)which means that it should have been delivered between the 10th and 12th of June. One day after ordering the item I received an email from royal mails tracking system, telling me that it was expected to be delivered on Wednesday the 11th June, however it never was. I then emailed Alfred and co TWICE regarding the issue and it is now Monday the 16th of June and I still haven’t had any reply from Alfred and co and the last update I had from Royal Mail was on the 12th June, and the tracking information said that my item was “sent to Mount pleasant WC Delivery office in error.” I can understand that this isn’t necessarily Alfred and co’s fault, however the fact that they have ignored my emails is absolutely disgusting. How can you claim to be a great company and then ignore a customers emails about a genuine enquiry? I probably will never be ordering from this company again, and I would advise everyone to stay away!

9 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely item of jewellery

Lovely item of jewellery, looks and feels like a quality chain,my grandson is going to love it. Cannot fault the service delivery or price. Would definitely buy from Alfred & Co again.

10 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered item for father's day

Ordered item for father's day. Received no tracking information. I emailed, filled in online form and messaged on Instagram and Facebook and had no response. Took my money and no item

11 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a 20 inch chain and was sent…

I ordered a 20 inch chain and was sent an 18 inch chain, I was told that upon returning this item I would be refunded the cost plus the return postage. Guess what I wasn't and I had to chase the refund which wouldn't have been given otherwise. If you are after anything buy it elsewhere not from this SHAMBOLIC poor excuse of a company

8 de junio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

faulty bracelet/material used

i ordered a bracelet for my partners birthday and don’t get me wrong it is lovely however over the month and a half he has had it there has been problems with the clip chain keep coming off. must be faulty material as it’s not like he’s done anything to it. unhappy with this purchase

8 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Silver bracelet

I bought this bracelet for my sons birthday, He sent me the link of the item he wanted. Arrived very quickly as I placed my order on 31.05.25 Saturday afternoon and it arrived on Tues the 03.06.25. Good quality item.

3 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and service.

This is the second time buying from Alfred & Co. and again the service and products were great. I bought 2 chains, one silver and the other rose gold, and they were delivered within 3 days. Very impressed with the products and very reasonable prices too. I would definitely recommend this company.

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality all round

The chain I bought arrived fairly quickly, after just a couple of days. The quality was really great too, and for a very good price. I would definitely recommend buying from here!

1 de junio de 2025
Opinión espontánea

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