Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Ver más
La empresa ha respondido
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Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... Ver más
La empresa ha respondido
My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... Ver más
La empresa ha respondido
I've been using Algbra's banking platform for a month, and I'm thoroughly impressed with its convenience and security. The user interface is easy to navigate, and I can easily access all my accounts... Ver más
The bank transfer function has not worked since Friday and in addition to that, I’m unable to use my card. No customer service by phone just an incredibly poor intercom system which has slow replies.... Ver más
Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.
22 Upper Brook Street, W1K 7PZ, London, Reino Unido
Ha contestado el 40% de las opiniones negativas
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I have been trying to call them since Thursday and have had no luck the phone just goes to their voicemail after clicking pressing the options and they do not reply quick on email. I have called during their opening hours to make sure that I can get in touch with them and still nothing. I have asked for help and someone to speak to twice on the in app customer service and no one has replied. This is a Terrible and frustrating experience

Respuesta de Algbra
A very clean, cutesy looking app with efficiently responsive customer service

Respuesta de Algbra
I’ve never had a problem with Algbra my moneys always been safe.. and the customer services work fast to resolve any issues you may have highly recommend they also have cubes were you can safely save your money and sending and receiving money is fast

Respuesta de Algbra
User friendly app, and supportive customer support.

Respuesta de Algbra
Nice and quick support many thanks Zina Algbra

Respuesta de Algbra
Algbra are keeping my money it's been 3 days now and nothing I shall be taking further action against the company 😡 bearing in mind I have functional neurological disorder as far as new I thought thay were a bank account so thay have shut my bank account down with my money in there of £1800 I am so stressed and upset by this. I was saving for my wetroom and thay have took my money 🙁

Respuesta de Algbra

Respuesta de Algbra
Customer Service are really friendly and the app is super easy to use!

Respuesta de Algbra
Algbra are withholding everybody’s money whether it be incoming or outgoing payments, how very CONVENIENT that these undisclosed “technical issues” always result in these companies keeping people’s money with no specified time scale. Absolute disgrace.

Respuesta de Algbra
Customer Service are really friendly and the app is super easy to use!

Respuesta de Algbra
Excellent service very helpful 👍 very knowledgeable

Respuesta de Algbra
I sent funds to my little cousin account from my Lloyd’s, and money was held, I contact them through my Algbra account with my transaction history, with my details still haven’t heard anything from them, she needs the money to move to a new house, as will have to pay for truck and other things.
Scam bank, stay clear.
App is very buggy and keeps locking you out. No support from customer service as they are very slow to respond and only solve half the problem.
So essentially you can pay in, but good look trying to get money out.

Respuesta de Algbra
Won’t return my Fund after deactivated account received a payment.
I received a payout from my brokerage account, unfortunately my deactivated Algbra account was set up with my brokerage account. It’s been a month and half. They still not returning my funds back to me. They won’t give a reason for the deactivation of my account. Despite giving them all the evidence and information as source of my income and other private information. I guess deactivating my account without a reason is within their rights. However, holding someone’s money in is not a nice thing.
People has expenses to pay, having my hard earned money being blocked by some dodgy online bank is extremely stressing.

Respuesta de Algbra
Been with this bank since the beginning and it’s the best bank I’ve used service is great polite customer service and get cash back when spending overall great

Respuesta de Algbra
Tried to apply but they have refused my application:(

Respuesta de Algbra
Needed help getting back into my account as the number I initially registered with was not accessible to me. I liaised with Zenia, she was fast in her responses and had me back into my account faster than I could imagine. Absolute legend

Respuesta de Algbra
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