Allens E-Bikes Opiniones 

107
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What great service . Don’t do a Kevin and be fooled and tempted by 1/2 price Cheap e-bikes . Go to Allen’s I wish I had to start of with the advice the family business feel the service has been fanta... Ver más

Valorada con 5 estrellas sobre 5

I hurt my foot a few years ago and was house bound for 3 months. I wanted to buy an e-bike so I could get around, so I did loads of research on the internet. I thought I had found the perfect bike, so... Ver más

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Valorada con 5 estrellas sobre 5

Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Telephoned to discuss folding bikes to get in the car for caravaning. He had a good range so went over and test rode 3 bikes in our budget. Purchased two. Had an issue but called him and he immediatel... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

Allen's E-Bikes promise to deliver the highest quality E-Bikes and E-Motion products and accessories, with full warranty and service plans. Our service and products are the very best for you the rider. Mike and Dave (father and son) have worked very hard to locate and source the very best ranges of E-motion Bikes and personal travel solutions, to suit all budgets, with great warranty for peace of mind and with our in-house maintenance team you can purchase with confidence. We promise, if you can find the same model of E-Bike elsewhere, we will match the price. Mike and Dave want to bring you the very best shopping experience with this family business, with a big chain confidence, but with a personal 1-2-1 experience. ​ Not only have we got a great selection of E-Bikes, we also pride ourselves on locating the very best in outdoor gadgets and accessories. We are sure that you will find our selection of products the best in town!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(107)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb and knowledgeable customer service

So pleased I purchased my Ebike from Allen's Ebikes via their web site. Service and delivery were first class. When I needed assistance with my bikes assembly and telephoned them, Dave so kindly took the trouble to guide me and my Ado 20 pro was soon on the road. Cannot thank Dave enough and will definitely be purchasing all my future bikes from Allen's Ebikes, their customer service and knowledge is superb.

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you so much to Dave at Allens E…

Thank you so much to Dave at Allens E Bikes! Dave could not have been more helpful and accommodating. I wanted a light e-bike having been struggling with a very heavy one. I did some research and found that Allens E Bikes had a good range of options. Dave’s welcome, knowledge and customer service was excellent and after a couple of visits and test rides I walked away with a stunning Ado 20 Ultra that is a dream to ride, I can’t be more pleased. I would highly recommend Allens E Bikes to anyone needing guidance and the reassurance that anything sold to them is of great quality and reliability. I would highly recommend Allens E Bikes

19 de junio de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. We know you will continue to enjoy your fabulous folding Ebike.

Valorada con 5 estrellas sobre 5

Went to Allen's e-bike today as my own…

Went to Allen's e-bike today as my own was unrepairable due to the battery being obsolete. Found another with a discount. Mr Allen knows his stuff! He raised the saddle, raises the handlebars and explained the whole battery system. I was impressed! Came home and promptly went off on a ride! It's a beautiful hybrid bike and I am so pleased!

14 de mayo de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for the review. Enjoy your fab new Ebike.

Valorada con 5 estrellas sobre 5

Personal service, a rarity these days

Mine was an online purchase, a far better, more personal service from this family business, someone knowledgeable and helpful to speak to rather than just another call centre. Super fast delivery and very helpful with after sales advice, thoroughly recommended.

17 de abril de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review.

Valorada con 5 estrellas sobre 5

Fantastic experience - would highly recommend.

Fantastic experience at Allens E-Bikes today. Wasn’t intending to actually buy a bike today as it was more of a ‘try some and then go home to think about it’ trip. However, Dave encouraged us to try several bikes and our questions were answered clearly and patiently. He sent us out with Will, who gave us lots of information and explained the differences between the bikes and any pros and cons. There was absolutely no pressure and we did not feel rushed.
We eventually went for a MiRider 20 in Aurora Green & as it flies along, we immediately named it The Gorgeous Green Buzzard, or Buzz for short ;)
Would highly recommend.

19 de abril de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for such a fantastic review. we know you will love your fab new Ebike.

Valorada con 5 estrellas sobre 5

I had a fantastic experience buying my…

I had a fantastic experience buying my bike thanks to Dave Alan. From the moment I walked in, he was welcoming, knowledgeable, and incredibly patient. He let me try out several different models without ever rushing me, making sure I found the perfect fit. Dave has that rare combination of expertise and approachability—you can tell he genuinely cares about getting it right for each customer. Everything you’d hope for in a bike shop owner, Dave embodies it. Highly recommend!

18 de abril de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for such a lovley review, enjoy your fantastic bike.

Valorada con 5 estrellas sobre 5

Great service….helpful and friendly

Great service….helpful and friendly. It was helpful, under Dave’s advice, to try other bikes just to confirm our choices. The website is good and easy to use, and the shop full of great bikes on display. Overall this is a great resource and I suspect (even though I haven’t needed it) that the aftercare service will be similarly excellent.

1 de abril de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. enjoy your fantastic bikes.

Valorada con 5 estrellas sobre 5

Excellent customer service

I live in Essex and travelled to Leighton Buzzard to try and buy a bike, Dave showed us several and we chose a different bike to the one we were going to buy, this was because of the fantastic knowledge and advise and the opportunity to ride the bikes we received from Dave. We left the shop and done some further research and decided on the bike we wanted, we spoke to Mike who is Dave's dad and he was just as knowledgeable and accommodating as Dave, in fact he came in especially on Sunday to assist us in trying another bike, we Bought 2 Mirider 20 bikes and Dave delivered them to us in Essex, demo'ed the bikes and left us reassured we had made the correct decision for the bike for us, I cannot express how worthwhile it is to visit the shop and get the excellent customer service and advice they provide, We tried other local bike shops but none were either as helpful or knowledgeable about the products, I would definitely purchase another bike from them in the future if I need one. Thank you to Dave and Mike

28 de marzo de 2025
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you very much for taking the time to leave a review. We are glad you are pleased with the customer service you have received from us and we know you’re going to enjoy your fantastic Ebikes. Happy cycling.

Valorada con 5 estrellas sobre 5

e-bike purchase from Allen's e-bikes…

Good old fashion customer service from a family run high street shop that have extensive knowledge and a good range of quality e-bikes in stock. Pressure free purchase at a great price. Would recommend going the extra mile to visit and try the different bikes.
Cheers Dave

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended supplier of e-bikes and accessories

We visited the store on a Sunday , Reese demonstrated the bike we wanted and was very helpful , we ordered two Ado Air20Pro bikes , as soon as they came into stock (less than 10 days) Dave called us and arranged the build , adjustments and handover of the bikes . Nothing was too much trouble and I would highly recommend Allen’s e-bikes to anyone looking for powered cycling .

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great range of bikes with personal attention

An excellent range of bikes available, with very good, clear advice and with encouragement to try bikes - I purchased bikes that I did not originally consider (which I am very pleased with), so, many thanks to Dave for allowing such an easy comparison of the available products.

20 de noviembre de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thanks you for your review. Many Thanks.

Valorada con 5 estrellas sobre 5

Great service

Great service
Had bike now for 18 months
And staff always willing to help just got bike back today from bronze service and goes like a dream.
This buisness is family run and gives
Exellent customer care recommend especially for ebike owners.

25 de octubre de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review, we are glad you are still enjoying your Allens Ebike.

Valorada con 5 estrellas sobre 5

A1 service

🌟🌟🌟🌟🌟Superb customer service, excellent selection of bikes, top knowledge of each product. No rushing and no pressure - we could try the bikes to our hearts content to make sure we got the one most suited to us (and the accessories too 😀). We had a slight blip with the Bike and the Allen's team went over and above to rectify. 100% recommend for all your ebike needs - and real people with a real shop noy AI on the end of the phone! Just how it should be 🌟🌟🌟🌟🌟

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. enjoy your fab ebike

Valorada con 5 estrellas sobre 5

Absolutely brilliant expertise

Absolutely brilliant expertise and customer service from Dave and the team. Super friendly and helpful, I can't fault them. I have recommended already to lots of my friends. Delighted with the ebike and kids seat, and so are the kids. Didn't realise how easy it would be to travel a few miles with a child up to age 10 on the back.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review, happy cycling.

Valorada con 5 estrellas sobre 5

Allen's ebikes…

Purchased an ebike from Allen's ebikes very recently. Test rode many, so I could make my mind on a suitable bike. Dave gave great advice and is very knowledgeable, polite & professional. I drove 100 miles to get to this shop and it was worth the trip. I would recommend Allen's ebikes if you want great service and customer care. Many thanks Dave

11 de septiembre de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your kind review and for making it all the way down to our showroom we know you will love your new E-bike all the best and happy cycling.

Valorada con 5 estrellas sobre 5

Great Service, Great Price

We were looking for an e-bike and had looked online at the ADO Air 20 Pro, so we went to see one at Allen’s E-bikes. Dave was so helpful and suggested a couple of bikes including the ADO. We were able to try them round the back of the shop which was very useful. we had been offered a very good price online and Dave was able to price match even though he was offering a much better service. I got a call this morning to say that it had arrived and was able to collect it same day all set up and ready to go. We would definitely return to his shop if we wanted to upgrade and would highly recommend them.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for the review, enjoy your ADO e-bike

Valorada con 5 estrellas sobre 5

Great place to buy an e-bike

Mike was so helpful with the purchase of my e-bike last weekend. I was able to take it out for a proper test ride, there was no pressure to buy anything, just really helpful suggestions. I'm really pleased with the bike
Many thanks
Liz

23 de agosto de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. We know you will continue to love your fabulous e-Bike.

Valorada con 5 estrellas sobre 5

We purchases two bikes a couple of…

We purchases two bikes a couple of years ago but decided that it was time to change up. Spoke to Dave in the shop and for what we were after he recommended that we tried the Tenways. He was right with everything he told us about them and to say we are highly satisfied is un understatement!!!
As a return customer I can only say that buying from there is a pleasure and the advice is always spot on, the bikes were delivered as promised in perfect condition and ready to ride. From our experience so far I would say they are perfect for us as Dave told us they would be
Many thanks for all your help
Kind regards
John and Elaine

30 de agosto de 2024
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. We are glad you love the new bikes. Happy cycling.

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