Allens E-Bikes Opiniones 

107
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What great service . Don’t do a Kevin and be fooled and tempted by 1/2 price Cheap e-bikes . Go to Allen’s I wish I had to start of with the advice the family business feel the service has been fanta... Ver más

Valorada con 5 estrellas sobre 5

I hurt my foot a few years ago and was house bound for 3 months. I wanted to buy an e-bike so I could get around, so I did loads of research on the internet. I thought I had found the perfect bike, so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Traveled from Leicester to visit Allen’s Ebike because they were recommended by a friend Was not disappointed fantastic customer service. Very knowledgeable on all their bikes nothing was to much... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Telephoned to discuss folding bikes to get in the car for caravaning. He had a good range so went over and test rode 3 bikes in our budget. Purchased two. Had an issue but called him and he immediatel... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

Allen's E-Bikes promise to deliver the highest quality E-Bikes and E-Motion products and accessories, with full warranty and service plans. Our service and products are the very best for you the rider. Mike and Dave (father and son) have worked very hard to locate and source the very best ranges of E-motion Bikes and personal travel solutions, to suit all budgets, with great warranty for peace of mind and with our in-house maintenance team you can purchase with confidence. We promise, if you can find the same model of E-Bike elsewhere, we will match the price. Mike and Dave want to bring you the very best shopping experience with this family business, with a big chain confidence, but with a personal 1-2-1 experience. ​ Not only have we got a great selection of E-Bikes, we also pride ourselves on locating the very best in outdoor gadgets and accessories. We are sure that you will find our selection of products the best in town!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(107)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very happy with the service

I had a few issue and it was totally sorted by Allen’s E-BIKES. Very happy with the service and outcome.

7 de junio de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

We are glad we could get it all sorted for you. all the best.

Valorada con 5 estrellas sobre 5

Last week I bought a Shark Mako

Last week I bought a Shark Mako, this followed several visits to the shop where I had spoken with them and tried out several bikes. I had spotted the shark on their review videos, so had a rundown on it at the shop and a trial ride around the town. A good discussion of the pros (many) and the cons (few) of the Shark and chose it. It was delivered to my house 10 miles or so away, later that afternoon and the person delivering it was from the shop and made sure I was all good with it. Overall a very pleasant purchasing experience and am pleased with the bike.

26 de mayo de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. We know you will love your Shark E-Bike. all the best.

Valorada con 5 estrellas sobre 5

Off road e bike

Just purchased a synch off road e bike from Allen’s e-bikes and really pleased with the service we received Dave was very knowledgeable and answered all our questions will definitely recommend purchasing from here

23 de mayo de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. we know you will love your bike.

Valorada con 5 estrellas sobre 5

Amazing and friendly service

Amazing and friendly service! Didn’t expect to get a bike but they have great deals and warranty.

3 de mayo de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thanks for your review. Enjoy your travels with your folding Ebike.

Valorada con 5 estrellas sobre 5

Advice when I needed it.

Was having issues with my Van Moof (which they don’t even sell) and they kindly had a look for me to check the basics. Knowledgeable, trustworthy, friendly advice. The strongest argument for buying locally.

17 de abril de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. we hope to see you in our shop again soon. all the best

Valorada con 5 estrellas sobre 5

E bike purchase

Great choice of Ebikes and the ability to try as many bikes before buying. Excellent customer service and product knowledge very friendly, no pressure to buy. My new bike was ordered and ready for collection within a few days.

1 de abril de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review. We know you will enjoy your bike. All the best.

Valorada con 5 estrellas sobre 5

Test ride before you buy

After doing a lot of research, I decided the Estarli E20 would be a good option for my requirements. I contacted Allen’s E-Bikes for a test ride. I spoke to Dave, they didn’t have the colour I wanted in stock, but would get it in for my visit.
On arrival I met Dave who was very friendly and knowledgeable. After the test ride I asked if I could also have a ride on the Mirider One, which I fell in love with. Despite ordering a bike specially for me, Dave was fine that I purchased a different one.
It reinforces the fact you really need to have a test ride before purchasing. Allen’s carries a large stock of different models, so you can make the right decision. The 120 mile round trip was well worth the time and effort.

26 de febrero de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for the review and we are glad you made the trip to come and see us. Enjoy your fabulous bike.

Valorada con 5 estrellas sobre 5

Thank you Dave and the team for all…

Thank you Dave and the team for all your expert advice.
So knowledgeable, which was exactly what we were looking for.
You gave us the confidence to make the decision to purchase a Bergamot E Horizon Expert Wave Black for both my wife and myself.
We had looked at various alternatives when researching e-bikes but the knowledge and customer service at Allens e bikes was outstanding together with a great price.
Very much appreciated

3 de marzo de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for the review. We know you will love your amazing e-bikes. Happy cycling from all of us at Allen’s Ebikes.

Valorada con 5 estrellas sobre 5

Awesome Bike, Awesome store

I purchased the GoCycle G4 after years of thinking about getting an E-Bike for a little more exercise, commutes to work and getting me out of the car for the short journeys around town.
I did so much research online before going in and all the bikes I had shortlisted, Allens E-Bikes had them all in store.
I was about to try them all out, and Dave Allen was on hand for all questions and was fantastic in helping me choose the right one, without being at all pushy.

Thanks for your assistance, I'm loving it!

3 de febrero de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review we are really glad that you enjoyed your experience with us we aim to give all of our customers an exceptional level of customer service and help you to end up with the perfect bike to suite all of your needs we hope you keep on enjoying your bike.

Valorada con 5 estrellas sobre 5

Allen's E-Bikes - a positive experience.

Helpful friendly staff facilitated a store visit that allowed me to view and test ride a cycle I'd discovered on the internet. I subsequently ordered the bike in an alternative colour and spec. Allen's sourced this bike from estarli, the manufacturer. All positive.

5 de febrero de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for the review, we hope you and your daughter enjoy the awesome Ebike.

Valorada con 5 estrellas sobre 5

They really know their stuff…

Dave and his team really know their stuff; took time to properly demo different bikes to me, answering all of my tedious questions with patience and good humour. They’re passionate about electric bikes, without being pushy, and this helped me narrow down to the right bike for me. All bike shops should be like this.

3 de febrero de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review and we hope you enjoy your awesome bike. All the best from the Allen’s Ebike team.

Valorada con 5 estrellas sobre 5

Made a 160 mile round trip to Allen’s…

Made a 160 mile round trip to Allen’s E-bikes. What a great shop full to the brim with bikes and accessories that you may need. Test rode bike I was interested in no time pressure or to buy said bike. Great one to one customer service and information given . Even if you don’t know which bike is for you they have everything you can think of. Would highly recommend. Will be back I’m sure when hubby decides he needs a bike .

28 de enero de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for you review and for making the journey to come and see us. we hope to see you back with your husband soon. all the best.

Valorada con 5 estrellas sobre 5

We have just had our e-bikes serviced…

We have just had our e-bikes serviced for the second time at Allen’s and we had the same great experience as last time (2years ago). The bikes feel as though they’re new, with all glitches fixed and new brake pads fitted. They even cleaned them!
Dave and his team always go the extra mile to provide an excellent service

23 de enero de 2023
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for the review. we are glad your bikes continue to perform like new!

Valorada con 5 estrellas sobre 5

VIP treatment

Dave opened up the shop just for me to collect my e28 pro with black frame. It was everything I expected and he explained how it all operated and I also bought a good lock. There might be a little issue to deal with but I was reassured that all the help is there despite me living 65 miles away. The price was slightly less than advertised elsewhere and the performance of the machine is excellent. One friend has seen the bike and really admired its sleek appearance, concealed battery and small motor on the back hub.

27 de diciembre de 2022
Opinión espontánea
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Respuesta de Allens E-Bikes

Glad you are happy with your bike. And I know we have now also solved your small issue over the phone. All the best and enjoy your awesome bike. Dave.

Valorada con 5 estrellas sobre 5

After Purchase Customer Care

Im a very proud owner of an Amazing Estarli E28 Pro. Love the bike!!!

I bought my Estarli E28 Pro 2 weeks ago from Allen’s E-bikes. Their knowledge was exemplary. They weren't pushy for a sale, allowed me to do a test ride and had really competitive pricing.

2 weeks later after 100km racked up, mid ride, I had an issue. the power was pulsing, I’d lost power assist. To make it worse, Im going on a cycling holiday later in the week. I phoned Allen’s E-bike in a bit of a panic. They calmed my anxieties, telling me they’ll get me on that holiday with my bike. They asked me to bring the bike down to the shop which I did asap, mud & all.

They promptly cleaned my bike down, diagnosed a sensor error, got the bike to Estarli where they, with no qualms replaced the sensor. I incurred no cost, the issue was resolved & best of all, this was all done in less than 48hrs with no costs incurred.

I can’t rate these guys highly enough (including Estarli). I will be recommending all involved to anyone who listens to E-bike stories. *****Stars!!!

29 de noviembre de 2022
Opinión espontánea
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Respuesta de Allens E-Bikes

We are so pleased that your bike is all sorted before your cycling holiday.

Valorada con 5 estrellas sobre 5

I just bought 2 Estarli e20 electric…

I just bought 2 Estarli e20 electric folding bikes. Great service from Allen’s E-Bikes spending time with us, going for a test ride.
Absolutely brilliant!
Thank you

5 de noviembre de 2022
Opinión espontánea
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Respuesta de Allens E-Bikes

Thank you for your review, we know you will love your new bikes.

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