Allison Homes Opiniones 

651
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited Allison homes and met with Leanne Hobbs a few weeks ago. Leanne was super helpful, very knowledgeable and explained everything with great care. She is a lovely lady and goes above and bey... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We approached Allison Homes about purchasing a bungalow in the future at Frampton. Roxy was very helpful and informative, she even encouraged us to walk around the area a talk to those that have alrea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We cannot recommend Rob from the Customer Experience Team highly enough. His work is excellent and he goes the extra mile to ensure the work is done to the customer's satisfaction. Thank you Rob for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Steve and Wayne at Venus Fields have been absolutely superb. I cannot thank them enough for ensuring any issues found are resolved in a timely manner. These guys deserve some serious recognition from... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Constructor de casas
  2. Desarrollo inmobiliario

Escrito por la empresa

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Escrito por la empresa

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

Información de contacto


4,7

Excelente

TrustScore: 4.5 sobre 5

651 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 86% de las opiniones negativas

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4,7

Todas las opiniones

(651)

225 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer Service

I moved into my new home at Beaufort Gardens in Market Deeping just before Christmas, after reserving the plot back in July.

Angie, the Sales Executive, has been very accommodating from the beginning and is always welcoming when you visit the sales office. Angie went out of her way to source the upgrades that I requested. Angie is very hardworking and clearly dedicated to her job.

I was very impressed with the wide choice of fixtures and fittings there are to choose from and it was difficult to choose from such a great selection.

Since moving into my new home, the after sales service has exceeded my expectations. Staff on site, as well as the customer service team, all made contact to ensure everything was working before the Christmas shutdown.

Chloe, the Customer Experience Manager, checks in regularly and visits you in person to see if all is well in your new home.

Grant, The Assistant Site Manager, is a familiar face on site and is very hands on in his role. Grant is proactive in sorting out any snagging issues.

The staff at Beaufort Gardens are all very friendly and address you by your first name, which is a nice personal touch.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Katie,

Thank you for your wonderful and detailed review. We’re delighted to hear how positive your experience has been at Beaufort Gardens, from reserving your home through to settling in just before Christmas.

It’s fantastic to know Angie supported you so well from the very beginning, helping source your chosen upgrades and making you feel welcome whenever you visited. We’re also pleased to hear the range of fixtures and fittings made choosing your finishes such an enjoyable part of the journey.

Since moving in, it’s great to know Chloe, Grant, and the wider site and customer service teams have exceeded your expectations, checking in regularly and proactively resolving any snagging issues. That personal, hands-on approach is something we’re very proud of.

We’ll be sure to share your kind words with the entire Beaufort Gardens team - they’ll be delighted to hear them. Wishing you every happiness in your new home.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Very helpful

The two sales lady’s were extremely helpful and explained the plan in a way that I could understand and made me a booking for the weekend to hopefully look into buying the house

1 de febrero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hi Joshua,

Thank you for your kind feedback! We’re delighted to hear our sales team were so helpful and explained everything clearly, helping you feel confident about the next steps.

We look forward to welcoming you back at the weekend and supporting you as you explore buying your new home.

- Allison Homes team

Valorada con 1 estrellas sobre 5

Be warned

An absolute joke of a company. Me and my partner were In negotiations about buying a plot at the Oaks site in Postwick Norwich . On a few occasions a deal was proposed to us by sales staff. It was first approved by the regional sales manager. However it would not get MD /board approval. Why even propose these deals to a customer if they can't actually be done ??. We understand if it's the first time but when this happened on more than a two occasions ?? We wasn't even asking much more from what they could originally do for us . It was nothing ridiculous, otherwise the regional sales manager would not have approved it.
Eventually we got fed up with going back and forth on negotiation, and decided to just agree on the original deal the MD was happy to sign off. It took over 48 hours to get an answer and it requires us chasing for updates .
So thinking we could actually finally reserve this plot , we were again told it had to put forward to the sales manager and board approval again so more time waiting and wasted. So after all that we was shocked to be told the deal the MD was "happy with agreeing to" couldn't be done after all this time.
How does a company conduct their business like this if they can't even honour something or keep to their word especially from someone at the very top of the company. Their reason was they had hit certain targets they didn't want do it anymore . Is this a good way to do business with a serious customer?? A company that cannot keep it's word . Where is the element of trust, integrity and honesty.
It has totally ruined me and my partners plans and dreams of a house purchase at the site.
We would advise to anybody that has reserved to be very cautious and careful as they'll more than likely change their minds afterwards or back track on what was originally agreed. If you value honesty, trust and integrity look elsewhere especially with a such big and important purchase as a house.

31 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Dear Jon,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear how disappointing and frustrating this experience has been for you and your partner, and we recognise the impact this has had on your plans.

We understand how upsetting it can be when discussions progress over a period of time and expectations are ultimately not met. While our teams always aim to explore what may be possible, all offers are subject to final approval, but we appreciate that this does not make the outcome any easier to accept.

We’re sorry that the back-and-forth nature of the discussions caused frustration and that the process felt prolonged. This is not the experience we want for our customers. Your feedback is being shared internally to help us review how negotiations are managed and communicated.

Thank you again for raising this with us.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Salesperson extremely helpful

Salesperson extremely helpful and informative, as well as being fully knowledgeable of development and properties on offer. All questions answered immediately and fully.

31 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Paul,

Thank you for your kind feedback! We’re delighted to hear our salesperson was helpful, informative, and able to answer all your questions clearly and confidently.

We really appreciate you taking the time to share your experience.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Beaufort Gardens

We've just signed our reservation contract for a plot at the Beaufort Garden Development in Market Deeping. Angie, the sales manager, has really been phenomenal. From the moment we popped in randomly last week to check what was available to the signature of the reservation contract today, she has been super responsive, always called us for an update when she said she would, and processed all the paperwork efficiently. Made this a very pleasant process so far and we're excited for the next steps !

31 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Lea,

Thank you for your wonderful review and congratulations on reserving your new home at Beaufort Gardens! We’re delighted to hear Angie has made the process so smooth and enjoyable, from your first visit through to signing your reservation.

It’s great to know her communication and efficiency have made such a positive difference. We’ll be sure to pass on your kind words - she’ll be thrilled!

Wishing you every happiness as you move into the next steps of your journey.

- Allison Homes team

Valorada con 5 estrellas sobre 5

I visited the homes in Somersham

I visited the homes in Somersham, and this was my first time viewing any properties since I began considering a change from my current housing. I had very little understanding of what I could or couldn’t do, or how the process worked, so I asked a lot of questions.
Tracy and Clair were incredibly kind and patient throughout. Their warmth and professionalism instantly put me at ease, especially as someone completely new to this process. They took the time to explain everything clearly, never made me feel rushed, and answered every question with genuine care. I honestly cannot compliment them enough. Their friendly and approachable manner made a big difference and turned what I expected to be a stressful experience into a very positive one.

24 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello,

Thank you so much for taking the time to share your experience. We’re delighted to hear your first property viewings at Somersham were such a positive and reassuring experience.

It’s wonderful to know Tracy and Clair’s kindness, patience, and clear explanations helped put you at ease and made the process feel approachable rather than stressful. We’ll be sure to pass on your kind words - they’ll be truly appreciated.

Wishing you all the best as you continue your home-buying journey.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Popped in to see about 2 beds at the…

Popped in to see about 2 beds at the wootton grange development and was greeted by Tanya who made me feel welcome. She advised that they don’t have those yet but the next phases would include them. Discussed a few financial points and what they could offer and made me feel really valued so will be keen to see when they do

25 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Tom,

Thank you for your kind feedback! We’re delighted to hear Tanya made you feel welcome at Wootton Grange and took the time to discuss future phases and options with you.

It’s great to know you felt valued, and we look forward to welcoming you back when the next phase is released.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Sean was amazing

Sean was amazing, great service.. very patient and couldn't do enough to make my experience as least stressful as possible.. highly recommend 🌟

25 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hi Lee,

Thank you for your lovely review! We’re so pleased to hear Sean provided such great service and helped make your experience as smooth and stress-free as possible.

We’ll be sure to pass on your kind words - he’ll be delighted to hear them.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Great experience

We have had a great experience with the viewing and reserving process of buying our first house from Allison Homes. Annabelle and Sophie were extremely attentive and replied instantly to any queries we had, no matter what time or day. They made sure to explain things in Lehman’s terms so we completely understood everything. They were a pleasure to deal with and would recommend them both to anyone.

24 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Matthew,

Thank you for your lovely review and congratulations on reserving your first home! We’re delighted to hear Annabelle and Sophie supported you so attentively, answering your questions and making sure everything was clearly explained along the way.

It’s great to know their approachable and responsive support made the experience so positive. We’ll be sure to pass on your kind words to them both.

- Allison Homes team

Valorada con 5 estrellas sobre 5

This was our second visit and we had…

This was our second visit and we had Rachel both times . She is lovely and she had enough time to show us the properties and answered the questions.

25 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Vikas,

Thank you for your kind feedback! We’re delighted to hear Rachel made both of your visits so positive, taking the time to show you around and answer all your questions.

We’ll be sure to pass on your lovely comments - she’ll be pleased to hear them.

- Allison Homes team

Valorada con 5 estrellas sobre 5

rox was very helpful and informative

25 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello,

Thank you for your kind feedback! We’re so pleased to hear Roxy was helpful and informative during your visit.

We’ll be sure to pass on your comments - they’ll be much appreciated.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Manthorpe Chase

My partner and I went to view the homes at Manthorpe Chase and had a wonderful experience with Rachel. She was kind, welcoming, and genuinely did everything she could to help us find a place we could truly call home.
I would highly recommend Rachel. She was never pushy, always understanding, and gave us all the time we needed. She made the whole experience feel personal, which is exactly how it should feel when you’re buying a house.
We’ve viewed several new-build developments and met many sales executives, but Rachel is by far the best we’ve dealt with.

16 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hi Nikole,

Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience at Manthorpe Chase and that Rachel made you feel so welcome and supported throughout your visit.

It’s fantastic to know her genuine, patient, and personal approach stood out and helped make the experience feel just right. We’ll be sure to pass on your kind words to Rachel, she’ll be absolutely thrilled.

- Allison Homes team

Valorada con 5 estrellas sobre 5

A nice home and good after service

We have been in our new home at Fernwood for almost 8 months. During that time we have had some minor snags. We have 2 small items that are being dealt with. Apart from that all of our other issues have been dealt with in a timely and satisfactory manner. Our thanks to our main contact, Tareena, and the various contractors who have all been very helpful.

22 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello,

Thank you for your kind feedback! We’re pleased to hear you’ve been enjoying your home at Fernwood and that any snagging issues have been handled in a timely and satisfactory way.

It’s great to know Tareena and the wider team have been helpful throughout - we’ll be sure to pass on your thanks to them and the contractors involved.

- Allison Homes team

Valorada con 5 estrellas sobre 5

First visit to Wootton Grange

Visited Wootton grange on the 12th January and was greeted by Tanya C who was very welcoming and friendly, she helped us by answering all our questions.

We are now very excited for our next chapter.

12 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Mark,

Thank you for your lovely review! We’re delighted to hear Tanya made you feel so welcome during your first visit to Wootton Grange and was able to answer all your questions.

It’s wonderful to know you’re excited for this next chapter - we look forward to supporting you every step of the way.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Great welcome by two very approachable…

Great welcome by two very approachable ladies

17 de enero de 2026
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Respuesta de Allison Homes

Hi there,

Thank you for your kind feedback! We’re delighted to hear you received such a great welcome from the team at Cranbrook Grange and found them so approachable.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Fantastic customer service

We recently completed our purchase with Allison Homes at their Beaufort Gardens Estate, and the entire experience has been outstanding. The team on the ground have been absolutely marvellous.

Throughout the buying process, Angie went above and beyond to answer our queries, always prioritising our needs and making the process as seamless as possible. Her level of customer care is truly faultless.

Grant, the site manager, was equally exceptional. He consistently went out of his way to ensure the standards delivered were of the highest quality and continued to do so even after we had moved in.

We couldn’t be more thankful to have dealt with such a dedicated team throughout the process and couldn’t recommend them highly enough.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de Allison Homes

Hello Connor,

Thank you for your wonderful review! We’re delighted to hear your experience at Beaufort Gardens has been so positive and that the on-site team made such a strong impression throughout your journey.

It’s fantastic to know Angie’s support and customer care helped make the buying process seamless, and that Grant continued to uphold high standards even after you moved in. We’ll be sure to pass on your kind words to them both - they’ll be thrilled to hear this feedback.

- Allison Homes team

Valorada con 5 estrellas sobre 5

I cannot thank Kaya enough

I cannot thank Kaya enough. She has sorted all my fixtures and fittings and been so professional but caring. I am delighted to have purchased on this lovely estate with such great customer service.

17 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hi Sally,

Thank you for your lovely review! We’re so pleased to hear Kaya supported you so well, taking care of your fixtures and fittings with such a professional and caring approach.

It’s wonderful to hear you’re delighted with your new home and the customer service you’ve received. We’ll be sure to pass on your kind words to Kaya.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Amazing customer experience

Absolutely fantastic customer experience and very accommodating with both Tanya and Sophie in Wootton Grange for the process of everything surrounding our buying house process. Absolutely loved all of this. Thank you

16 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Jake,

Thank you for your fantastic review! We’re delighted to hear you had such a positive and accommodating experience with Tanya and Sophie at Wootton Grange throughout your home-buying journey.

It’s wonderful to know you loved the whole process - we’ll be sure to pass on your kind words to them both.

- Allison Homes team

Valorada con 5 estrellas sobre 5

Absolutely excellent service from…

Absolutely excellent service from Allison Homes and especially Tanya C who has been outstanding from the start. Nothing was ever too much of a problem when needing help and advice. Tanya helped us every step of the way with great communication throughout. We received a highly professional service from Tanya and are very grateful for this. A big thank you to Tanya and the rest of the team who have all been brilliant throughout 😊

13 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello,

Thank you for your wonderful review! We’re delighted to hear Tanya provided such outstanding support from start to finish, always on hand with helpful advice and clear communication.

It’s fantastic to know the whole team helped make your experience such a positive one. We’ll be sure to pass on your kind words to Tanya and everyone involved - they’ll be thrilled!

- Allison Homes team

Valorada con 5 estrellas sobre 5

Very happy with the service we have and…

Very happy with the service we have and are receiving from Tareena.
Always happy to help and very quick responses.

15 de enero de 2026
Opinión espontánea
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Respuesta de Allison Homes

Hello Denise,

Thank you for your kind feedback! We’re so pleased to hear you’re happy with the service from Tareena and that her quick, helpful responses have made a positive difference.

We’ll be sure to pass on your lovely comments - she’ll be delighted!

- Allison Homes team

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