Allowance Assist Opiniones 

279
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My wife read about Allowance Assist in Manchester. We had looked into applying for Attendance Allowance ourselves, but the paperwork seemed daunting, so she didn’t go ahead. Allowance Assist made the... Ver más

Valorada con 5 estrellas sobre 5

After looking at an Attendance Allowance form I was not sure where to start it was so complexed.I phoned Attendance Assist and from start to finish they took care of everything taken away all the stre... Ver más

Valorada con 5 estrellas sobre 5

In short, I have a disabled son, but trying to claim DLA for a child is a nightmare. Refused three times so far. Apparently, he is not disabled enough, even though he was born with a lifelong diseas... Ver más

Valorada con 5 estrellas sobre 5

From the first call to case resolution was friendly and professional. I don't think you could find a better team to help navigate the obstacles of claiming Attendance Allowance. So happy we chose you.... Ver más

Información sobre la empresa

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  3. Agencia de servicios de ayuda a domicilio
  4. Ayuda a domicilio

Escrito por la empresa

At Allowance Assist, we make it easy for eligible pensioners to claim Attendance Allowance. With over 60% of personal applicants being rejected due to complexity, our expert team takes the stress out of the process by handling everything for you. We’ve helped hundreds of pensioners successfully receive the financial support they’re entitled to with a 95%+ success rate. Friendly, honest, and efficient support from start to finish.


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4,9

Excelente

TrustScore: 5 sobre 5

279 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(279)

206 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

After looking at an Attendance…

After looking at an Attendance Allowance form I was not sure where to start it was so complexed.I phoned Attendance Assist and from start to finish they took care of everything taken away all the stress.I have received the high payment of A-A.I cannot thank there team enough for there help and give a special mention to Sam.Anyone out there thinking they due to this payment do’nt hesitate to ring Attendance Assist .Once again Thankyou for your help.

28 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Allowance Assist, So Professional

My wife read about Allowance Assist in Manchester. We had looked into applying for Attendance Allowance ourselves, but the paperwork seemed daunting, so she didn’t go ahead. Allowance Assist made the process so easy by completing the application for her.
We dealt mainly with Chloe and Sam, who were both very professional. They called us regularly to see how we were and to keep us updated. My wife’s application was successful, and we’re very grateful for all their help.

27 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with this company

Was very satisfied with help I got. My form was completed for me based on my answers to the questions on the form. All the staff were friendly and efficient, and checked in with me regularly. I received the high amount which will be of great help.

16 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company. …

The experience was great and recommend claims assist to anyone having problems with the DWP
Friendly informative nothing to much trouble and successful for me

21 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No Brainer!

In short, I have a disabled son, but trying to claim DLA for a child is a nightmare. Refused three times so far. Apparently, he is not disabled enough, even though he was born with a lifelong disease!
Moving on. I suffered some heart issues and other medical issues. Allowance Assist handled everything for me; they were courteous and professional in their approach from start to finish, but most importantly, they were successful with my claim. For the cost, it's a 'no brainer'

20 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can not thank or praise the team…

I can not thank or praise the team highly enough, absolutely outstanding from the first phone call, All the forms etc completed for me and regular phone calls, to keep me updated and ask after me. I have been awarded the higher rate all thanks to the team, I certainly could not have done it without them. Highly recommend them to anyone seeking attendance allowance. Special thanks to Jordan, and all team members. Mr LR Barrow.

13 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Attendance allowance claim

From the initial phone call and the call to fill in the multiple forms everything was very smooth and worry free,i had many follow up calls from them of reassurance, this was a very simple process and a huge help which has resulted in a payment,,

12 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware of this company!I paid a £50…

Beware of this company!I paid a £50 deposit,I then cancelled on the same day,and they will not refund the money. Thank you for your reply,this will now make people aware,that the £50 deposit will not be refunded,if the client decides to cancel the agreement,within the 14 day cooling off period.I did try to speak directly about the,cooling off period,but was unfortunately just left on hold.Hence my review.

28 de septiembre de 2026
Opinión espontánea
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Respuesta de Allowance Assist

Hi Michele,

We're genuinely sorry to see that you've been left unhappy with your experience. As a small family-run business that cares enormously about the service we provide, we were particularly saddened to see the suggestion that people should “beware” of our company, and we feel it's important to provide some context around what happened.

You initially contacted Allowance Assist for help with an Attendance Allowance application and booked an appointment with our team.

Three days later, you attended that claim appointment, which had been specifically reserved in one of our Claims Managers' diaries to undertake the work required to prepare your claim. Had you decided during those three days that you no longer wished to proceed and cancelled before we provided the service, there would have been no charge.

You attended the appointment and our Claims Manager carried out the detailed consultation and work required to progress your application.

It was only after this work had been undertaken that you decided you no longer wished to proceed.

Despite this, we chose not to pursue the remaining £370 service fee that would ordinarily have been payable under our terms, and waived this as a gesture of goodwill.

At the beginning of the appointment, we explained that Allowance Assist provides a professional claim preparation and support service, explained the work we would be carrying out and confirmed the full fee for that service, you confirmed that you were happy to proceed, and it was expressly confirmed that by continuing with the appointment and using our services, you were confirming your intention to proceed with the Attendance Allowance application through Allowance Assist.

Importantly, the £50 referred to in your review was not paid for an appointment which you subsequently cancelled. It was paid after you had attended the dedicated claim appointment and our Claims Manager had undertaken the consultation and claim preparation work. It was only afterwards that you contacted us to say you had changed your mind.

As a small family-run business, considerable time and resource goes into every application we prepare, both during the consultation and in the work surrounding the preparation of a claim. We completely respect that you ultimately decided not to continue, which is why we chose to waive the remaining £370 rather than pursue that balance under our terms.

We simply feel it's important to clarify that this wasn't a case of paying £50 for a future appointment and then cancelling it.

You contacted us for assistance, booked an appointment, attended that appointment three days later, the professional claim work was undertaken, and only afterwards did you decide not to proceed.

We're genuinely sorry that the situation has left you disappointed and remain very happy to discuss your concerns with you directly.
Allowance Assist

Valorada con 5 estrellas sobre 5

5 stars to Allowance Assist and their…

5 stars to Allowance Assist and their very professional, polite, supportive and attentive staff. I was very apprehensive when I decided to apply for Attendance Allowance, not knowing where to start. They took the strain away from me, advising and filling in the necessary forms and applying for me. Within the seven weeks I had to wait for a decision to be made l was contacted by someone from their team on a weekly basis which was very reassuring to me. I've now received my first payment and can't thank Allowance Assist enough for their brilliant work on my behalf and again away them 5 stars.

1 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Attendance allowance claim

I was really apprehensive about applying for the attendance allowance but allowance assist put me completely at ease, very supportive in completing the claim, kept me up to date all through the process and contacted DWP when a few weeks had elapsed. I cannot single out one member of staff because they have all been very good. The cost has been well worth it as this company took all the strain from me.i would certainly recommend them to anyone. THANK YOU ALL

30 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect

From the very first minute when I contacted allowance assist they have been brilliant, very friendly and knowledgeable,
The process of filling the application form out which they do based on questions they ask you is perfect, it's over 30 pages long and would have taken me forever, within eight weeks of contacting them I have now received a payment!!, they are just so good

23 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

One the most honest polite companies I…

One the most honest polite companies I have ever dealt the staff are all very pleasant professional and positive with good knowledge they helped me get what I was due which will be life changing. My sincere thanks to you all.

23 de septiembre de 2026
Opinión espontánea

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