The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Ver más
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The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Ver más
La empresa ha respondido
I have had my personal alarm for about 2 weeks when I had a blowout on my car. The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time a... Ver más
Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through s... Ver más
La empresa ha respondido
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Ver más
La empresa ha respondido
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Reino Unido
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I have had my personal alarm for about 2 weeks when I had a blowout on my car.
The airbags activated and the alarm called the control centre who in turn called the police. It saved me a lot of time and effort after the incident and all the services responded quickly. So I am well pleased with it .
Easy to order pendant alarm on line and I didn’t need assistance it was all very straight forward. Installing the alarm after setting up the account was very easy with the system talking you through setup

Respuesta de Personal Alarms from Age UK Trading
Contact with staff friendly and helpful. Written and recorded information clear and helpful

Respuesta de Personal Alarms from Age UK Trading
Very understanding and efficient service provided by excellent staff after accidentally setting off the alarm...no hesitation in recommending this organisation to ensure overall peace of mind, should you have a fall and need immediate assistance....M Styles

Respuesta de Personal Alarms from Age UK Trading
The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t come. The stress was enormous although the lady who answered my call when I rang back 5days later was helpful. I needed family help to set up the app and one daughter is having difficulty to set up hers even with your help . I am disappointed with the information and instructions provided which are not clear and are unhelpful. However the watch appears to be working now and hopefully will continue

Respuesta de Personal Alarms from Age UK Trading

Respuesta de Personal Alarms from Age UK Trading

Respuesta de Personal Alarms from Age UK Trading
Easy to install. Customer service very helpful. Answered every question so I could understand how it worked.

Respuesta de Personal Alarms from Age UK Trading
Gives me peace of mind after a couple of falls & being alone.

Respuesta de Personal Alarms from Age UK Trading
Easy to order and easy to set up.
There is always someone at the end of the line to help you

Respuesta de Personal Alarms from Age UK Trading
I have received excellent service from Age UK Trading person alarms.
I have had a few unfortunate accidents’ recently which I think could have been avoided if I had been able to have a slightly shorter chain which carried my rather heavy alarm around my neck.
Due to the recent hot weather, my Summer tops , and love of gardening, I find my alarm is constantly falling out and knocking into garden tools, causing the alarm to trigger.
Response is immediate but I sometimes find myself discarding my alarm when gardening because of this happening !!
Defeating the object of why I have an alarm in the first place, not ideal.
Can anything be done about this situation please ?
No problem whatsoever in cooler weather and high neck clothing.

Respuesta de Personal Alarms from Age UK Trading

Respuesta de Personal Alarms from Age UK Trading

Respuesta de Personal Alarms from Age UK Trading
After a sticky start all problems were resolved and now I am delighted with my watch

Respuesta de Personal Alarms from Age UK Trading
Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time later when he was struggling further. Cannot fault the amazing service.

Respuesta de Personal Alarms from Age UK Trading
Easy to purchase and set up
Friendly service also when setting up

Respuesta de Personal Alarms from Age UK Trading
The instant reply system.
It is a very sensitive system. Myreceiveris near the door and it picks up other items that have been dropped but that has made me more aware and I can
Get to the cancel button to stop this.

Respuesta de Personal Alarms from Age UK Trading
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