All Pass Driving Opiniones 

38
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Passed my driving test after a 15-hour intensive course with Alistair. Great instructor and a great chat as well, which made the lessons enjoyable. Explained everything clearly and helped me feel conf... Ver más

Valorada con 5 estrellas sobre 5

Passed (1st time!) after taking intensive 40 hr course over just 2 weeks taken off from work. By the 35~ish hour mark, Alistair was saying that he believed that I would pass, and we spent the rema... Ver más

Valorada con 5 estrellas sobre 5

I took intensive driving course before my test and I would say it was the best decision before a test. Instructor Chris was absolutely amazing, polite and a very good teacher. He pointed out my weak... Ver más

Valorada con 5 estrellas sobre 5

Passed 35 hour intensive course with Alister. Great understaind and method of teaching how to drive. Good confidence builder and made it an enjoyable experience. Would highly recommend


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4,6

Excelente

TrustScore: 4.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(38)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great course

Great course, everything was covered patiently and efficiently and in good detail. Instructions were easy to follow and I was driving well in no time. Would recommend.

13 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a terrible experience with this…



I had a terrible experience with this driving school,Alistair to be precise.I deposited £136 for a practical lesson, only to find out they never had any availability to begin with. As my test date got closer, I contacted them for a refund so I could book with another school. They ignored my calls and messages for a long time. When they finally replied, they told me I needed to change my test date so they could “look for another available slot.” I clearly stated that I wanted a refund, but they outright refused. I would not recommend this driving school to anyone. Their customer service is extremely poor, and they clearly have no regard for their clients’ time or money.

28 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shambles of a company

Paid my deposit on the 14th of June for 15 hours intensive course. Had no contact from anyone at this company until 23rd July. They booked my intensive course for the 29th July at 8.45. So with short notice I had to take a week off work to do this. The instructor did not arrive at all, I phoned and left messages several times, still no reply. They will take your money and run. Absolute shambles of a company. STAY AWAY AND AVOID AT ALL COSTS. YOU HAVE BEEN WARNED!

29 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I can't even contact this company for info prior to paying.

Get this... I have been trying to contact this company (or person) for a week via email and two different phone numbers. I have received no answer to the emails, and the phone numbers go straight to voicemail. I have not paid for anything - and there is no way I'm going to now.

Look at some of these other reviews - sounds like these poor folks have encountered exactly the same issue after paying. Furthermore, the company have replied to some of these negative reviews in a blatantly unprofessional manner. See for yourself.

Avoid. Seriously, don't go anywhere near this company. Red flags flying everywhere.

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience from start to…

Amazing experience from start to finish.
I phoned up and booked my intense course and my test date was fixed. Chris my instructor was awesome and a brilliant instructor. He taught me everything I needed to know about driving. Highly recommend. He made me feel so at ease and boosted my confidence massively. Thanks again guys.

16 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Alasdair Lennox is a clown trying to…

Alasdair Lennox is a clown trying to run a serious business. Please avoid this service.

31 de diciembre de 2023
Opinión espontánea
Logotipo de All Pass Driving

Respuesta de All Pass Driving

A very muture comment. We admit that we didn't pick up on your booking and as such you have been refunded in full. However you had a test booked for early January 2024 which you didn't seem to know about!!! Furthermore when I asked you why you didn't phone to enquire about your booking you told me that you "didn't have the time". Had you made time you most probably would have sat your practical driving test by now.
We would like to take this opportunity to wish you well in all your future driving endeavours.

Valorada con 1 estrellas sobre 5

Communication poor

Communication poor. Never received any contact from a driving instructor despite an email from Alastair stating they would contact me and to get in touch if I hadn't heard in 48 hours...
I waited a month and when I text him I was ignored until I asked for a refund...
I received a partial refund. Alastair claimed that if I sought a full refund from PayPal he would take me to small claims. Spoke to a solicitor as his mobile website doesnt clearly display his terms and conditions and that theres no link to his terms and conditons on his enrolment form. Decided its not worth the hassle for such a small amount of money and told him to buy himself a Chinese lol.

However, I will be reporting to trading standards.

Also be aware that this is in his terms and conditions and may explain why reviews on Google are from individuals who have yet to actually start lessons with him.

"It is a condition of booking an intensive driving course with APD that: 1. Weekend practical test fee supplement charges/rates must be paid by the pupil concerned; 2. The pupil provides a Google review, likes APD on Facebook and leaves a comment in addition to providing feedback via the APD website."

26 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrendous! Seriously this guys a joke

Horrendous! Seriously the guys a joke! No idea on how to run a business. Doesn’t correspond for months, doesn’t answer any emails or phone calls, thinks he can then take £95 off the refund, as it’s in his “terms and conditions” yet the man, doesn’t even know what they are!
His business model is to take students hard earned money and then Ignore them. Honestly please please please don’t go with this guy, he is a charlatan!

14 de mayo de 2023
Opinión espontánea
Logotipo de All Pass Driving

Respuesta de All Pass Driving

Clearly your recollections vary from ours.

1. Your sons practical driving test was booked by us for 29th June 2023.

2. We emailed his booking confirmation contract to 'YOU' on 3rd February 2023. At this point there was no need for us to contact him until closer to his test date.

3. Both he and you had our phones number so could have easily contaced us if either of you had any questions but no such phone call was received.

4. You requested a full refund and that is exactly what you got, therefore to suggest otherwise is completely wrong and indeed a lie.

5. You then deemed our services as being so bad that you then contacted your sons allocated driving instructor (on more than one occasion I might add) to enquire if she would deliver his driving course WITHOUT paying the necessary course deposit fee to www.allpassdriving.co.uk - i.e. the deposit payment that was previously refunded in full to you. However his allocated driving instructor had more integrity than you gave her credit for and politely declined your unorthodox request......and you have the audacity to talk to us about charlatans.

That said, we would like to take this opportunity to wish your son well in all of his future driving endeavours.

Valorada con 1 estrellas sobre 5

I wish I could give them a -1 rating

I wish I could give them a -1 rating. Complete waste of my money as I haven’t received a refund after a year of trying to get a lesson out of my deposit.

Save yourselves the grief and do NOT use this service

15 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shambolic , Give them a wide berth

My son booked some lessons and a test for 6th Jan 23. Leading up to the test no response from messages to Alastair. The day before the test we eventually get through to be told no lessons and no test . Promised refund after another few days where he said he would rebook. Another two phone calls again promised refund and nothing . The guy basically just lies and If we hadn't went through a paypal dispute we wont probably wouldn't have been refunded. The fact he can take money from a 19 year old and give no explanation or response is unbeilevable. Do yourselves a favour and go elsewhere .

6 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t deliver automatic choice, no refund, no response

Selected an automatic course option from their website and paid. They then advised they don’t have an automatic car…suggested we consider manual option and if not would refund.

After dozens of unanswered calls, and unanswered emails spread over three months they still haven’t confirmed a refund and now I’ll have to chase via credit card company.

18 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I don't think I've ever left a review…

I don't think I've ever left a review in my life but have been looking for a company to do my driving lessons with and called at 9pm in the evening. Not only did someone answer the phone, they proceeded to give me the most wonderful and essential and most helpful advice on next steps to take. Thank you Alistair for being the kindest, good spirited person I've had on the phone in a very ling time. If the lessons are anything like the humans behind the company, everyone is in for a treat.

6 de septiembre de 2022
Opinión espontánea

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