Purchased a Quran Cube, Turned up ok, but wasn’t working, i e mailed asking for help, i even sent them a video, no reply no help, had to go to credit card company, not a good company to deal with... Ver más
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Consulta las opiniones de los clientes
As regards the store, I use Almanaar Islamic Store regularly to purchase fragrances. I am always nervous about purchasing from new store but from day 1, I have always found their service reliable an... Ver más
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One of the best saleswomen that we have ever met. Sofina and Saimara welcomed us very nicely and helped us buy exactly what we need. Instead of buying one, we decided to buy four beautiful dresses wit... Ver más
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I came upon this wonderful experience by looking for something to make the house smell nice ,When I opened the beautiful packaging to an even more beautiful Bottle, The smell was glorious and have se... Ver más
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Información sobre la empresa
Escrito por la empresa
Almanaar Provides A Wide Range of High-Quality Products for An Islamic Lifestyle. We Have Abayas In Plenty of Designs & Styles, High Quality Thobes/Jubbas, Loads of Hijabs in Different Styles, Home Décor Including Islamic Arts & Canvases, Sunnah Foods & Herbs, Health & Beauty Products, Islamic Books & Literatures, A Huge Collection of Arabic Perfumes & Fragrances, Hajj & Umrah Essentials And Much More.
Información de contacto
430 Coventry Road, B10 0UG, Birmingham, Reino Unido
- 0121 684 5004
- almanaar.co.uk
3,6
Medio
443 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 1 mes
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Absolutely fantastic product and service
Salaam thankyou for the items, couldn’t believe our luck we ordered after the cut of for Eid delivery but you got it to us on the day couldn’t be happier thankyou
21 de abril de 2023
Opinión espontánea
Great company to do business with..
Great company to do business with... reliable... excellent customer service... Great products... products as described... delivery on time
18 de abril de 2023
Opinión espontánea
Great variety off products
Great variety off products
All in one store.
Very helpful staff.
14 de abril de 2023
Opinión espontánea
I bought from this site for the first…
I bought from this site for the first time they took they time post came on time packing was great but I know I will be back to almanaar
15 de abril de 2023
Opinión espontánea
Great shipping and packaging
Bought a Middle Eastern fragrance, Porto neroli, Came with exceptional shipping, packed with extra bubble wrap to ensure the product wasn’t damaged, Can’t complain about anything, you did a good job mate.
13 de abril de 2023
Opinión espontánea
Wrong item Sent
I ordered a jubbah and was sent the wrong one. Tried emailing but have not had a response.
13 de abril de 2023
Opinión espontánea
Respuesta de almanaar Islamic Store
Hello,
I'm really sorry to hear about your recent experience with us, and I truly understand your frustration. Getting a product that's not what you expected can be really disappointing.
First and foremost, let me apologize for the mix-up with your Jubba order. It's definitely not the kind of experience we want our customers to have. We appreciate you bringing this to our attention.
I've shared your feedback with our team so they can investigate what went wrong with your order and work on preventing this from happening again.
I'm sorry we couldn't address this issue better when you first contacted us. Your satisfaction means a lot to us, and it's disheartening to hear that we couldn't resolve this to your liking.
Should you have other queries, please feel free to reach out again at – info@almanaar.co.uk
Regards,
almanaar
Only problem is delivery it's took a…
Only problem is delivery it's took a long and processed
You need to make a speed up
Because I'm still waiting my delivery I haven't got it yet
11 de abril de 2023
Opinión espontánea
Order came on time
Order came on time. Very good material and stitching. I’m really happy with the order and will continue to order from here.
1 de abril de 2023
Opinión espontánea
Quick delivery
Quick delivery
The prayer mat is better than it looks in pic it feels so soft I love the design it’s not to thin for the price it’s beautiful
8 de abril de 2023
Opinión espontánea
The items were delivered on time
The items were delivered on time, & I love the product, it smells great
8 de abril de 2023
Opinión espontánea
Palestinian Madjol dates quality issue
I ordered Palestinian Madjol dates as they were on offer from £60 to £40. The dates looked very old as their skin was peeling off. In my eyes it was complete ripoff especially in holy month of Ramadan. Whatever reason but they were no way near the original Palestinian Madjol dates quality. So my advice DO NOT any food item online from Almanaar.
27 de marzo de 2023
Respuesta de almanaar Islamic Store
We're truly sorry to hear that the dates you received fell short of your expectations, especially during the holy month of Ramadan.
Your experience is important to us, and we're taking your feedback to heart. We'll thoroughly assess our product quality and work to ensure that such issues don't happen again in the future.
If you ever decide to give us another opportunity, we hope to provide you with a better experience. Should you have any more questions or concerns, please don't hesitate to reach out. Your satisfaction is our priority.
Regards,
almanaar Team
Lousy
bad quality niqab, i ordered the nose string niqab and it came uneven (as in the nose string was not stitched in the middle) and stitched so bad overall. i ordered the brown jersey but recovered brown cotton instead. although i am in tjr process of fixing this issue, it was very lousy of them
6 de abril de 2023
Opinión espontánea
Recommend for complete satisfaction
Used them before and always more than happy with the service. Purchases arrive on time and completely satisfied with everything xXx
8 de abril de 2023
Opinión espontánea
Great item & service every single time
Great item & service every single time
10/10
26 de marzo de 2023
Prayer mat
Love the prayer mat, very easy to follow and guide young children to pray.
Quick and efficient delivery!
26 de marzo de 2023
Fast delivery and fantastic item :)
24 de marzo de 2023
Really well packaged kajoor quality…
Really well packaged kajoor quality kajoor the people that I gifted them to also loved them very much I recommend this website masha allah delivery was on time too happy customer
24 de marzo de 2023
My orders were dispatched on time
My orders were dispatched on time, very happy !
17 de marzo de 2023
Opinión espontánea
Paid £7.99 for next day delivery on…
Paid £7.99 for next day delivery on Monday, after 12pm so expected it Wednesday only to find it had been put on a 3-5 working day postage. So it arrived a day late, half the good were damaged on arrival and some were the wrong thing. I contacted the company twice via email and on Facebook with no reply. I've had to open a case with PayPal! Don't waste your money!
22 de marzo de 2023
Opinión espontánea
Respuesta de almanaar Islamic Store
We'd like to inform you that we have processed a refund for the postage cost you incurred for next day delivery.
We deeply apologize for the inconvenience you experienced with your recent order and appreciate your patience while we addressed your concerns. If you have any further questions or need additional assistance, please feel free to reach out.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
Regards,
almanaar Team
Good products and professional company
Quick and secure delivery. Good communication and excellent products. Would buy from them again
20 de marzo de 2023
Opinión espontánea
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