Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They are scammers! If you pay for the full month of Plus but cancel anytime before the end of the month to avoid a fee the next month, they cut off all access immediately but don't tell you this befor... Ver más

Valorada con 1 estrellas sobre 5

Awful ! Tried to set up a paper trading account to get an API but Alpaca sign up takes you into the KYC requiring my financial information which i will not hand over until i have tested the system fu... Ver más

Valorada con 1 estrellas sobre 5

I tried signing up, had issues with verification not receiving the correct code using the Authenticator app. Support responded once and never replied back afterwards. This is usually a red flag to st... Ver más

Valorada con 5 estrellas sobre 5

I've been using Alpaca for trading stocks since 2023, then a couple of years. Never had an issue and I'm quite surprised about the negative reviews. I really cannot complain: low fees, good API with... Ver más

Información sobre la empresa

  1. Compañía de software
  2. también en la categoría
  3. Asesor financiero
  4. Servicio de inversión
  5. Servicio financiero no bancario
  6. Servicios financieros alternativos

Información proporcionada por diversas fuentes externas

Alpaca API lets you build and trade with real-time market data for free.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,1

Todas las opiniones

(43)

21 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

PLEASE DON'T TRY THIS SEEVICE THEY WILL…

PLEASE DON'T TRY THIS SEEVICE THEY WILL TAKE YOUR MONEY AND WILL NOT LET IN THIER SERVICE THEY ARE A FAKE COMPANY THEY TOOK MY MONEY ANS I HAVE NOT BE ALBE TO GET INTO A TRY IT, THEY TAKE ALL YOUR INFORMATION AND SELL IT

14 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are scammers!

They are scammers! If you pay for the full month of Plus but cancel anytime before the end of the month to avoid a fee the next month, they cut off all access immediately but don't tell you this before you cancel. This is theft and will be reported to proper authorities.

25 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I tried signing up

I tried signing up, had issues with verification not receiving the correct code using the Authenticator app. Support responded once and never replied back afterwards. This is usually a red flag to stay away. Imagine trusting them with your money and they magically stop responding to your request.

21 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful ! Tried to set up a paper trading account to get an API but Alpaca sign up takes you into the KYC requiring my financial information which i will not hand over until i have tested the system fully ! No proper support apart from email. So I won't be going any further with this company - great way to lose a customer !

20 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Missing heartbeats

1. I see a constant loss of candles during the trading hours. Am on SIP/OPRA/Websocket. I had issues with REST. If a heartbeat is missed it is hard to make a predictable study even on a paper account. Not sure who can help ? Has anyone else come across this issue ?

18 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sent a wire transfer 12 days ago

I made a mistake and forgot to include the required memo on my wire transfer. The funds left my bank but were not credited to my account. Support missed my first ticket, but my second one was handled successfully. They manually located the missing funds and credited my account yesterday. The issue is now fully resolved.

12 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE ALPACA MARKETS

DO NOT USE ALPACA MARKETS, YOU WILL NOT BE ABLE TO GET YOUR MONEY OUT EASILY. THEY WILL REJECT WITHDRAWALS COSTING YOU TIME AND TRANSACTION FEES, AND POSSIBLY NOT EVEN GETTING YOUR MONEY AT ALL. AVOID THIS SHAM COMPANY.

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Withdrawals rejected without reason

Withdrawals were rejected without reason, but I had to pay fees each time anyway. Customer service is all AI and if it's a human they just try to get rid of you as fast as possible.

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Utterly stupid process just to access…

Utterly stupid process just to access their API. They treat you like someone who falls under KYC for high net worth individuals. Why? Completely silly to lump us devs in with traders and speculators.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I don't even know where to start

I don't even know where to start. This company has the worst customer service because they have NO customer service! ZERO phone support, ZERO online support as they're on-line chat is always down out of service, you're forced to talk to AI, who when it cannot answer or help you, it forces you to input your info and "someone will get back to you via email", which is only a transcript of what you just wrote. ive written 25 plus email, and have received ZERO response from a live person. I've been trying to cancel my API keys, from GEM Algo, BTW, don't fall for that company...ive had ZERO luck with them and now they won't return my money but that have a 365 day money back guaranty! ANYWAY...stay away from ALPACA!

9 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Locked out. Funds locked in.

Recently forced to switch to Authenticator 2fa. But I don’t get the codes on Authenticator.

So, no way to access account, close it, and recapture my funds.

Writing to support is no help. Explained the problem, suggested solutions, but no response at all.

I don’t think this is an intentional scam to hold onto funds. But whether it is or not, they still have my money.

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Overall Experience

Overall Experience: Disappointing / Unreliable

I have been dealing with a failure in the SMS verification system for a long time. Despite contacting support (Ticket #286181), the only solution offered is to use an authenticator app. For users who prefer or require SMS-based access, this is not a viable long-term fix.

Technical Issues: SMS delivery for 2FA is consistently broken, a problem that has been reported by many users in various forums for an extended period.

Support Response: While the staff is polite, they provide "workarounds" rather than actual fixes for their own infrastructure.

Conclusion: If you rely on stable, flexible login options, be aware that this platform may force you into using apps you don't want. I am seriously considering switching to a different provider that maintains its systems better.

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Alpaca held my cash for 1 month

Wanted to withdraw all my funds but the processing time took 1 month with the cash not in my trading account, and the cash also not in my bank. It says "completed"... where did alpaca put my money??

27 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Communication was polite but limited

Communication was polite but limited. When I asked specific questions, the responses did not fully address my concerns.

#ECHOMINES. Late starters in well structured networks experience measurable activity comparable to early adopters.

31 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

At first it was all smooth and…

At first it was all smooth and responsive
I only made one successful withdrawal in my first 2wks.

Past 4 months and counting, all withdrawal request has failed.

This is a rug project in my honest opinion.
Mining investments will always be a better option, the likes of Cloud-Housemining platform

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Alpaca

Alpaca – Where “Relationship Manager” Means “Your Account, Their Feelings”**

After three years and eight different brokers, I’ve seen the good, the bad, and the… Alpaca. Let’s just say they didn’t exactly win the “Broker of the Year” award in my heart.

Sure, basic services are basic. But the real fun begins with the **fee structure** – a delightful treasure hunt for hidden costs! It’s like they took “transparency” and gently placed it in a shredder. Who doesn’t love a surprise fee? Keeps life spicy.

But the pièce de résistance is the **Relationship Manager™**. Oh, what power! One moment you’re trading, the next your account is frozen – not because of rules, not because of risk, but because someone’s *feelings got hurt*. That’s right. In a world of algorithms and compliance manuals, Alpaka gives you something truly special: **emotional banking**.

Did my daily $4 million trading volume protect me? Absolutely not. When the Relationship Manager is offended, the spreadsheet of your trading activity is no match for the spreadsheet of their grievances.

So, to **Daniel & Navad** – best of luck! That coveted 3.9-star rating is well within reach if you keep treating customers with this level of corporate arrogance. You’re almost there! 👏

**Final verdict:** If you enjoy mystery fees and accounts held hostage by mood-based decisions, Alpaca might just be your spirit animal. For the rest of us? There are seven other brokers. And counting.

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well-designed API for algo trading

’ve been using Alpaca for algorithmic and automated trading, and overall it’s been a solid experience. The API-first design makes it easy to connect my own strategies and execute trades without having to manage a traditional trading UI. I like that it supports stocks and crypto with commission-free execution and reliable real-time data — and so far withdrawals and operations have been smooth. For anyone building algo systems or just wanting a flexible trading backend, Alpaca is a dependable choice.

6 de enero de 2026
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más