They are scammers! If you pay for the full month of Plus but cancel anytime before the end of the month to avoid a fee the next month, they cut off all access immediately but don't tell you this befor... Ver más
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Consulta las opiniones de los clientes
Awful ! Tried to set up a paper trading account to get an API but Alpaca sign up takes you into the KYC requiring my financial information which i will not hand over until i have tested the system fu... Ver más
I tried signing up, had issues with verification not receiving the correct code using the Authenticator app. Support responded once and never replied back afterwards. This is usually a red flag to st... Ver más
I've been using Alpaca for trading stocks since 2023, then a couple of years. Never had an issue and I'm quite surprised about the negative reviews. I really cannot complain: low fees, good API with... Ver más
Información sobre la empresa
- Compañía de software
- también en la categoría
- Asesor financiero
- Servicio de inversión
- Servicio financiero no bancario
- Servicios financieros alternativos
Información proporcionada por diversas fuentes externas
Alpaca API lets you build and trade with real-time market data for free.
Información de contacto
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A total mess
I initially alpaca.markets a try because they were the only broker offering what seemed to a decent REST API at the time.
For one, beware of the spread they offer on most securities, it's huge compared to other brokers. Still manageable, though.
Now, the really ugly part. Like others commenters, things went messy when I tried to widthraw. Their UI is plain broken, and they managed to loose track of my funds for a month and a half now, having sent them to an old closed account of mine.
Support is utterly useless, and don't event seem to understand how their own payment processor (CurrencyCloud) functions or how money transfer does work.
All they do is trying to buy time over and over...
Definitively not on my recommendation list.
They lost my money twice in account transactions!!
Twice they have lost considerable amounts of my money transferred in and out of my account. In my opinion they are not fit to handle client money and should lose their licence
Cannot withdraw any money.
If you get past the UI bugs and manage a couple of profitable trades, then you'll hit a UX wall. First, the popup for withdrawal lists states that you need to contact support to withdraw the money. Then, the support will ask you to use the website to trigger the request, but due to a bug, you have to do some JavaScript console magic: they provide an 8-page document to explain how to enable the old UI (you will need some years of experience in web development to understand it). And after you finally fix their provided scripts you get a message that you will be contacted by support.
And then three weeks pass by and nothing happens.
I was writing them every day for two more weeks without a result. They are just asking me to be patient.
Everything except money withdrawal seems to work eventually, is this an accident or yet another shady service...
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