I know it is not recommended, but I put the cooling mat in the freezer for a couple of hours. This way, I can lie or sit on it, and it goes a long way toward soothing the osteoarthritis in my hips. I... Ver más
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Consulta las opiniones de los clientes
No problems so far. Easy ordering good delivery time. Still to try put product
The goods I ordered were never delivered and Alpha Clinics would not refund the delivery charge. Alpha Clinics did annoy me by suggesting I'd refused delivery on purpose because I no longer wanted the... Ver más
La empresa ha respondido
Very responsive team when I advised the team of a change of address after I had submitted an order. Big shout out to the team. Thank you for all your help.
Información sobre la empresa
Escrito por la empresa
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Información de contacto
Clayton House, Fort Street, BB1 5DP, Blackburn, Reino Unido
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4,5
Excelente
391 opiniones
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Ha contestado el 16% de las opiniones negativas
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Respuesta de Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Respuesta de Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Refused to refund delivery charge for non-delivery
The goods I ordered were never delivered and Alpha Clinics would not refund the delivery charge. Alpha Clinics did annoy me by suggesting I'd refused delivery on purpose because I no longer wanted the goods, but later suggested I'd given the wrong address. On close inspection it seemed that part of the postcode was missing, so fair enough. That was my fault.
15 de octubre de 2024
Opinión espontánea
Respuesta de Alphaclinics
Hi Diana,
The reason why this was refused delivery and sent back to us is because you provided the incorrect delivery address. Please check your order confirmation email and you will see the address is incorrect. As such, a refund for the product was refunded but not for the delivery as it was you who provided the incorrect address. We cannot be blamed for your error.
Impressed with speed of delivery
Very quick delivery and competitive prices. I will be using Alphaclinics for my hearing aid care products from now on.
25 de septiembre de 2024
Respuesta de Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Excellent products and speedy delivery…
Excellent products and speedy delivery service. Would definitely recommend 👍
26 de septiembre de 2024
Respuesta de Alphaclinics
Thank you for your review!
Great service
Great prices, fast delivery and helpful response to questions. Highly recommended.
26 de agosto de 2024
Respuesta de Alphaclinics
Thank you for your review!
Are these genuine parts?
The online photo shows a genuine Oticon box, but the product that arrived is not marked and I may as well have bought from Amazon.
27 de agosto de 2024
Respuesta de Alphaclinics
We only sell genuine parts from the manufacturer. Some parts are too small to have writing on them.
excellent service quick and efficient…
excellent service quick and efficient delivery. Item exactly as expected
26 de agosto de 2024
Respuesta de Alphaclinics
Thank you for your review!
Good service. Quick delivery.
Delivery was quick and I had several emails keeping me informed. Ordering was straightforward except for a small glitch at checkout where I wasn't automatically given the free delivery which I should have had but this was quickly resolved the same day in response to an email from me.
26 de agosto de 2024
Respuesta de Alphaclinics
Thank you for your review!
Respuesta de Alphaclinics
Thank you for your review!
Was very Happy with quick delivery
26 de agosto de 2024
Respuesta de Alphaclinics
Thank you for your review!
Order and delivery was very quick
29 de julio de 2024
Really with the quick response…
Really pleased with the quick response to my order. Was watching on the tracking and in fact got the parcel before it appeared that I was !
28 de julio de 2024
Thanks for being there
Quite simply, you enabled me to replenish the accessories to my hearing aid quickly and efficiently. Thanks for being there.
25 de julio de 2024
Great service
25 de julio de 2024
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