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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

No customer service Dirty unadjustable hat sent They do not answer emails and no phone numbers to contact Do not buy from Allessya they will rip you off Scam clothing site and just wanting to w... Ver más

Valorada con 1 estrellas sobre 5

1 month delivery. $155 AUD purchase price.All dresses were packaged nicely and pretty but all made of synthetic fabric. None fitted. Only offered me $73 AUD refund and to keep the items. No free retur... Ver más

Valorada con 1 estrellas sobre 5

Awful experience. The size guide is a joke and they hide behind a statement on their website saying sizes might vary. No kidding!!! We had to negotiate a refund, the fist offer was $10 on an or... Ver más

Valorada con 1 estrellas sobre 5

This company has an enticing website - the clothes look fantastic. I ordered three dresses over a month ago for a holiday and am still waiting for delivery. The customer service team is unhelpful - I... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(165)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The shipping took longer than I…

The shipping took longer than I expected but the customer services communication was very good and consistent. I loved the dresses when they eventually did arrive.
Very pleased with my purchases.

31 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Returns unless faulty!! Ships from USA

No Returns unless faulty! The garments look nothing like the pictures and are way too long (and I am 5ft 10!) and of poor quality. I can’t believe that in this day and age with the competition in retail that a ‘no refund unless faulty’ policy can still exist, not if you want to stay in business. Tells me they don’t care about their customers or what we think of their terrible garments. Buyers beware.

30 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer

Love my two dresses I ordered perfect fit, happy with delivery and will definitely order again thank you. 🙌🏾

30 de julio de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

I ordered 3 dresses in a large but one…

I ordered 3 dresses in a large but one was much smaller, I tried to return but unfortunately the costs outway practicality. Saying that they have compensated me to keep the 3rd dress. Lovely product but shipping is an issue in terms of timings and returns

30 de julio de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

I ordered 8 items

I ordered 8 items. 3 were late to ship and thus cancelled to expedite shipping of the other 5 items. I was VERY happy with the fit and quality of 4/5 items recieved. One item did not match the product description and returning for full refund was impossible. I was offered a progresdively generous discount to keep the unwanted item (after asking 4 times for a full refund). I was told that to get a full refund, I would have to pay freight to Dubai making it not worth my time to return and I reluctantly took the discount and ended up paying the difference for something I will never wear. I have to say however, that communication with customer service was timely and attentive for both the delayed shipping and refund issues. I would order again but only items that have customer reviews.

29 de julio de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Bait and switch

I’m happy with what I received, but I originally ordered 3 items and had to
cancel one because it was on long
back order and would have delayed
my full order. The item I ordered is what
led me to your site initially on FB. So
I unfortunately feel like it’s a bit of of set up or bait and switch situation 🙁. Not sure I’d order again…

29 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Alysses.com

Alysses.com
Very very poor service :This company has taken my money but not provided the goods that have been paid for . Track and trace number not recognised. .Alysses not responding to my emails or web site states 24 hr customer service.

28 de julio de 2021
Opinión espontánea

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