Recently Amazon Fresh have been habitually LATE. Their delivery drivers are contractors so no CONTROL or discipline. No more ordering from them choose Fairprice for reliability.
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Consulta las opiniones de los clientes
I am disappointed that amazon.sg is using ninjavan as their courier. and they can't dell you if the delivery will be done buy which courier if you attempt to use priority delivery. and i cant... Ver más
Never sign up to become their delivery partner. Many scam promotions on using Amazon vouchers to complete bulk deliveries but have yet to receive them. They will keep using bots to reply to your ema... Ver más
I just saw someone also didn't get their book. I regret using Amazon SG and not reading their reviews. 3 consecutive times, I ordered the same book trying to get it, they refunded the first 2... Ver más
Lousy delivery/return pick up service by Amazon's delivery partner spoils the whole experience of shopping at Amazon SG
Despite countless feedback to Amazon Singapore about their delivery partner, ECMS, Amazon Sg doesn't seem to take the feedback seriously. One customer service officer even shared with me that he has heard similar complaints from others. Amazon SG persists in using the same delivery agent which seems to have an amazing ability to screw up delivery/pick up service for returns nine out of 10 times. The screw ups waste a lot of the customer's time as I have to check with Amazon SG on the status, wait, tell them the story and wait.. ECMS leaves people hanging as well when it comes to deliveries and pick ups. They don't have their own fleet here so they subcontract these jobs to another agent which is also incompetent and unreliable. Every time i shop at Amazon SG and find out that ECMS is handling the logistics, I brace myself for delays, disappointments and wasting a lot of time. And they usually don't disappoint in this respect. They always screw up. Well done, ECMS. I wonder why Amazon doesn't change agent.
If Amazon takes customer feedback more seriously, they should have changed agent by now. I think they don't.
The screwups by ECMS negate the shopping experience with Amazon..
8 de abril de 2021
Opinión espontánea
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