As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
As a 51 year old I have enjoyed your motichoor ladoo since a young child, making trips to your London Euston store to buy these amongst other sweets before your branch expansion. This has always... Ver más
La empresa ha respondido
we visited the hounslow branch on 17th sept 2026 and what a pleasant customer service.we were served by a very respectful and polite Mr Mario Fernandes.he waa so polite n served us promoting new produ... Ver más
When we went to collect our order, the shop manager told us that they have not received any such order. However they immediately obliged our request and accommodated our request for 25 Punjabi Samosas... Ver más
Thank you so very much Ambala. I needed 2kg of pakora to use on our BBC TV show to assist @nikitakanda rehearse her pakora challenge. I knew that we would find delicious pakora, light, hot and wonde... Ver más
Ambala | Sweets at Ambala | Tradition Since 1965 Whether you're marking a special occasion, sending a heartfelt gift, or simply treating yourself to something special, Ambala sweets bring joy to every moment.
Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 48% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Its very good quality products and arrived so quickly. I am so happy with this purchase. Definitely I will be back again.
Fast delivery and balushahi were nice but the olive pickles were a littbit too salty
Very authentic. The mixed halwa pack was fantastic. The namkeen delicious
Yummy! Very tasty.
Packaged well and managed to get all the way to Devon!
Easy to order and great delivery.
The sweets were so well made and the pistachio slice was amazing.
It was first time I ordered Pakistani sweet online. I live in Australia and checked which outlets accept online order and deliver. I could find only Ambala sweets. There may be some others.
I was bit concerned how my order will be dealt. It was very well organised. Got notifications at each stage. Delivery window of full day was also reduced to 1 hour.
Full marks
Arrived on time as stated , the driver delivered the parcel and took a photograph .
The sweets in the box delicious and fresh .
Thank you .

Respuesta de Ambala
I would give 5 stars , but only for your delivery with DPD made me to rate you 4 stars
EVRI is better delivery service in North
Your product
Is tasty and awesome
Thank you
They charged for a premium delivery and did not deliver as promised. The sweets were not rapped properly with cling film and it had leaked all over. Their customer has not responded yet when I informed them about the delivery. Poor service.

Respuesta de Ambala
Amazing samosas and wonderful customer service thanks to Angela and Niaz! Highly recommend.
Staff are not able to deal with complaints. Ordered sweets online for collection on 1st of July. Gave out as gifts on same day. Got phone calls next to say the sweets smelt of chemicals and had mould . Very embarrassing. When I called ambala on gorgie road staff was very unhelpful. Went to shop on 3rd July was served by a girl who said she couldn't do anything even though some of the sweets I retrieved from relatives proved that they were off and smelt of chemicals. She only replaced them but when we got home most of the sweets still smelt chemically.
Have emailed the company for refund and for an explanation.

Respuesta de Ambala
I have been a long-standing and very satisfied customer of "Ambala", and if any"issues" were to arise, they respond/rectify after a quick word on the phone or by email
I really like Ambala sweets and savouries no doubt the best in taste in my opinion but they are very expensive compared to other shops.
Even a carrier bag is charged no matter how much you spend.
I travelled all the way from central London to collect what I paid for yesterday and as it was left behind I made the trip so I was refunded the amount but any other shop would offer a complimentary sweet or savoury for going all the way there.
Also an hour's journey but nothing sadly. Therefore I can't rate it a 5star.

Respuesta de Ambala
The Mitai was a birthday gift. Arrived slightly squashed and packaging needed to be more today to prevent this therefore not appealing when opened
Packaging needs revising
Ordering was easy and delivered on time
I would actually give zero stars. On 15 May, my Dad’s 92nd b’day I bought sweet and savoury items from Ambala, Swindon. During the celebrations, I nearly broke a tooth as I bit into a stone in one of the sweets. When I reported it the next morning, the staff didn’t seem to know who owned the store and could share who to contact for a safety incident. After a number of calls, someone from Ambala called but was quite defensive on sharing their full name. I arranged to hand over the stone but since then - absolutely no follow up whatsoever and no investigation findings shared. I think that’s terrible customer service. Why would you do that to a customer?

Respuesta de Ambala
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.