Ambala Opiniones 

Slow service for collection despite scheduling the order few days in advance online. Otherwise good product and packaged well.

Five stars
The best Indian punjsbi north Indian sweets ever
I would buy a box of these and never a box of gauraee de milk trays
Xxxxx

If I could give a minus 1 star I would . Bought 5 boxes of Rasmalai from the Walthamstow branch , all had gone off and smell was terrible . After complaining , the branch said I had to complain to head office which I did several times through emails and sending DM messages on instagram, they asked me for my email address and nothing . Ambala used to be good but it’s terrible now , quality has even gone down big time ! Funny how they replied to this post , but fail to reply to countless emails and DM messages I’ve sent and now they say … Walthamstow branch are looking into it which is total BS as this was the same thing they said before and even asked for my email address . I hope the Walthamstow branch take this seriously and get back to me . The staff in the store even confirmed to me other customers have complained about this and noting gets done . They need to review the cctv in the shop when I went in to complain when the staff confirmed all this . To date I’ve heard nothing back from the store by word of apology , refund or anything . If anyone from management are reading this …. Check the DM messages and the trail of messages.

Very good service.

This was the first time iI have ordered online from Ambala but I am really pleased I used your service. The Recipient ( relative) received the Ambala 20 piece mittai gift box and said it was beautifully packaged and tasted exceptionally delicious!
I will certainly use your service again for gifting. Thank you.

I received the wrong order which has made me quite cross as the order was for my grandchildren and I was delivered boxes of gulab jamun which doubled my order, and one of barfi which seemed stale and no habshi halva! Poor show!

Great food. Prompt service. Thank you.

This is the first time I used click and collect at Ambala. The samosas were freshly made and everything was delicious.

Just wanted to say a huge thank you to Asif in the Norbury branch. Required a 5kg wedding basket and honestly he went above and beyond our expectations to produce the final product. Asif, a pat of the back my brother. A huge thanks again.

Great service

Delicious products, arrived beautifully packaged and fresh! What a treat, thank you Ambala!

Ordered 9 boxes of mixed for the birth of my grandson with the blue ‘ boy’ sleeve over the boxes but no sleeves available so had to take boxes as they were which was very disappointing.

The sweets came well packaged and on time.
They were fresh and delicious.
I worried about the Aakebox takeover of Ambala however, the quality and taste remains high.

Tasty sweets - fast service -great price - very pleased

Delivery service was perfect and the sweets were so
Yummy. I am very happy

I was very disappointed with the delivery service. I ordered this for a small event on Monday, 13 July, expecting it to arrive that day, but it never did. Instead, it was delivered the following day, Tuesday, 14 July, by which time it was no longer needed. Unfortunately, the late delivery made the order pointless and caused unnecessary inconvenience.

I have been ordering from Ambala online for several years now and thankfully, I have never been disappointed either with ease of the process, the quality of its products (the best in the UK), the careful packaging and the delivery. Keep it up.

The parcel was booked on 09 July to deliver before 12 pm next day to my client's office. I paid extra charge.
Around half eleven on 10 July, I received text from DPD saying it'll be delivered between 16.18-17.18! Thereafter I called Ambala and reported this and requested by any means this to be delivered by 2 pm as the client's office generally finishes early on Fridays and mentioned that the perishable goods inside the parcel will go off. They said someone will call me. No one called back. I rang again after 30 mins and received same response from Ambala. Eventually they sent me an email saying this will be investigated.
The parcel was delivered at 16.47, DPD didn't provide any signature evidence only a photo of the box. This is a complete mess! Can you enquire whom the driver delivered the box or did he keep at the door step?
Please provide a full explanation ASAP as this is a total failure from both Ambala & DPD.
Abhijit Bose
07469703708