American Giant Opiniones 1419

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... Ver más

Valorada con 5 estrellas sobre 5

These are the best sweaters I've ever owned. I have about 20 in a full range of beautiful colors. Well-crafted, durable, warm, comfortable, and attractive. Top top!

Valorada con 5 estrellas sobre 5

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... Ver más

Valorada con 1 estrellas sobre 5

Purchased zip up sweatshirt on 11/17/25 and wore it no more than 4 times, washed twice, as of 1/26/26 zipper has broken already. Contacted customer service and they wont replace item . Would not... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

DoorDash

Terrible delivery. Using DoorDash to deliver $168 dollar sweatshirt. Not proper Bayard Winthorp. We paid a premium for product, you pay for a premium delivery service!

18 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Product met and exceeded expectations

Product met and exceeded expectations. Quality material and workmanship. Made in USA. Order was shipped within 24 hours and arrived 3 days after I placed it (placed Friday arrived Monday). Have since placed two additional orders with American Giant and had similar positive experiences.

11 de octubre de 2025
Valorada con 1 estrellas sobre 5

Never shipped my order and didn't…

Never shipped my order and didn't respond. Buyer beware.

They did reach out to let me know an item is out of stock after the review*

Ill update this again when they ship the order.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support and excellent quality hoodies!

Great experience with my first ever order! I initially had a problem with the sizing on the hoodie I ordered. They were able to resolve my issues with no questions asked. I ended up going to their outlet store in North Carolina and purchasing three hoodies there. The quality is insanely good on these!

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lost delivery - delivered to wrong place

Ordered another Mens Redwood Fleece Overshirt because I love my current shirt in that style. Somehow the order got delivered to a random Post Office in my city and the picture sent by the delivery folks showed it set on the floor in front of a bunch of P.O. boxes, rather than having been delivered to my house. Contacted American Giant with the photo showing it was misdelivered, not knowing what to expect. American Giant came through and sent me a replacement shirt immediately, which I received 2 days later even though it was during the Thanksgiving time period. Excellent clothing and excellent customer service!

24 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Great product, terrible customer service

My wife purchased a hoodie for me. I love the hoodie and I love the story of this company - I will always support an American. I had an issue with my hoodie - it developed a tear after only a couple of weeks of wear. When I contacted the company to inquire if this was the expectation of the product, I was floored by the response. 'We are not addresses customer issues until after the holidays'; a full two months before I can even make a claim or talk to anyone. I can see that getting new customers during the holidays is more important than satisfying a current customer. Very disappointing response.

17 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service: Problem Resolved

I believe the American Giant representative I spoke with is named Jen. If mistaken, please accept my apology. Jen knew right away what the problem was in applying some of my "threads" for a purchase, and rectified the sequencing mistake I had made. She was kind and patient--I really appreciate her help. Thank you! Jane

14 de octubre de 2025
Valorada con 5 estrellas sobre 5

Quality

I purchased two sweatshirts and a pair of cotton shorts for my husband. He loves the quality. Will be buying again

18 de octubre de 2025
Valorada con 3 estrellas sobre 5

Product great but very expensive

Product great but very expensive. Delivery is a joke you should at least kick in delivery that takes 3-5 days not 7-10 days plus. Us Mail delivers faster than that. Pay about 200 dollars for a sweat shirt only the have it take 10 days plus to get delivered. That does not cut it this day an age. Last time time buying your products

16 de octubre de 2025
Valorada con 1 estrellas sobre 5

Super slow shipping

Super slow shipping. Took 13 days to arrive to California, and 7 days of that time was spent with my items sitting in a FedEx Hub in Georgia, which is why I rarely do business with companies that use FedEx as a shipping partner. As most know, they are awful. When I contacted AG, instead of contacting FedEx, they regurgitated the tracking information that I already had access to, and if I'm not mistaken, it took two days to get a response. I guess expecting proactive Customer Service is nothing more than wishful thinking nowadays. 3 hoodies later, that will be my last purchase from AG.

16 de octubre de 2025

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