American Book Warehouse Opiniones 

149
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have been trying to get in touch with American Book Warehouse via their online portal, phone and email. No response. On my end I can see that my order was "shipped" Oct 1, its been far too long. I'm... Ver más

Valorada con 4 estrellas sobre 5

Had an issue with getting a textbook delivered which was out of stock, company had some back end issues with inventory/email servers. However, customer service issued me a refund and offered me a diff... Ver más

Valorada con 5 estrellas sobre 5

Great customer service! I've been trying to get my hands on an indie cover that is going out of print and tried to order through American Book Warehouse. They didn't end up having the book in stock bu... Ver más

Valorada con 5 estrellas sobre 5

They provided a rare book in wonderful condition, and they offered the best price of this book, too! They were really nice and a “real human” on the other end of our email correspondence which I reall... Ver más

Información sobre la empresa

  1. Librería
  2. también en la categoría
  3. Mayorista de libros
  4. Tienda de libros usados

Información proporcionada por diversas fuentes externas

American Book Warehouse – We are the number 1 place to find cheap textbooks online. Visit us to buy used textbooks, college textbooks. We focus on student needs in the United States.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

149 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(149)

72 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly Recommend!

Price was great and delivery and communications were good and fast! Will definitely buy from here again!

27 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went above and beyond to fix a tiny issue

Placed an order and there was a tiny hiccup. The Customer service team was on it immediately and helped with everything, even going above and beyond to make me happily. Definitely a company that puts the customer first, no questions ask! I'm a forever customer for how great they handled everything!

11 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They provided a rare book in wonderful…

They provided a rare book in wonderful condition, and they offered the best price of this book, too! They were really nice and a “real human” on the other end of our email correspondence which I really appreciate more and more these days :) I would buy through them over other stores - especially big box retailers! Thank you

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Rate Customer Service

American Book Warehouse promptly corrected a partial shipment issue and made good on my first purchase. Customer Service is great, as well as their huge selection of books. I am extremely pleased with my shopping experience, and look forward to buying my next books from American Book Warehouse. Great job!

25 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

Good customer service - turned a potentially negative experience into a positive. I ordered a book that ended up being out of stock. After searching for it, they gave me a full refund and offered to send me another book for free to make up for the error. A really nice touch.

20 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Expectations Exceeded

I recently ordered My Confession by Samuel Chamberlain, which was listed as being in "very good" condition. I received the book, not in very good condition, but in virtually new condition, and in about half the time it was supposed to take to arrive. Nicely done.

7 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Book Wherehouse

They didn’t end up having the book I was looking for, but I’m happy. Customer service takes a bit, but is super helpful.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Betty Crocker Cookbook

I was notified when this company shipped my item and when to expect it. I am very satisfied with my purchase and would buy again from this company when the need comes up for an book. And I also might add the book was great price . I highly recommend buying from them.

4 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The books arrived on time

The books arrived on time and in excellent condition! The staff is amazing! They answered my questions quickly and thoroughly. Really nice people. I’m a customer for life!

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely the best customer service…

Absolutely the best customer service out there. They stayed in touch throughout the process and took excellent care of everything. Also, they’re the only ones who had the book I was looking for. Could not be more pleased. Highly recommend.

4 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I Thought American Book Warehouse Would be Wonderful, but That's Not the Case

I ordered and paid for a book on March 21, 2025. I was patient for a while, looked online and saw that my order was pending. Supposedly, it would arrive in 7-9 days. More than two months later, American Book Warehouse has my money, and I still don't have my book. I've sent three online messages to them and left a message by phone, but it seems that they either don't check messages or simply don't care. I'm disappointed and disgusted. I suggest that anyone who is considering ordering anything from this company should look elsewhere for a company that is reputable. I've never experienced such poor treatment from a company

25 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I ordered a book that was listed as in stock but I noticed after a couple weeks that it hadn't shipped. I emailed the company and they replied and said it was actually out of stock but immediately gave me a full refund and offered to send me a different book of my choosing at a high discount to make up for the inconvenience. I felt like that was more than generous and fair, and their customer service was really helpful and friendly.

10 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a book that cost nearly $400…

I ordered a book that cost nearly $400 and it was "pending" for about 5 days before I attempted to get in touch with them. Several emails and days later, still no response at all!!! Luckily I paid through PayPal and hopefully can get my money back. I feel that half these good reviews are made by the company in question and are BS. Look at the wording used and how the bad reviews seem genuine. I cannot express this enough... DO NOT USE THIS COMPANY!!!! THEY ARE SCAM ARTIST!!!! Thank you

3 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An amazing, dedicated, hardworking company!

Unfortunately, the book that I originally ordered from American Book Warehouse was unavailable.

However, they emailed me immediately and offered several ways/options to remedy the situation. One of which was for them to do some digging and research to see if they could find a copy.

They were so patient and kind and continued to follow up with me throughout their search. When they were unable to find the book, they rectified the situation immediately! I received a full refund and a new book in its place.

Their customer service is amazing! They didn't need to offer a new book in its place, but they did! Everyone I emailed with was so kind, patient, hardworking, and regretful for being unable to find the initial book.

I will 100% be ordering from them again and will continually recommend this company! I have never been this happy with a company's customer service before!

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Book in excellent conditions and communication was great. Highly recommend both the book and the seller!

21 de abril de 2025
Opinión espontánea

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