If I could give zero I would Ordered a mosquito repellent band back in march didn’t receive it what they do is send notification to the courier that they have despatched the item but they never do !... Ver más
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Consulta las opiniones de los clientes
I purchased an anti-snoring device and wasn’t sure what to expect, but it’s been a game changer. Delivery was prompt, packaging was neat, and the product itself is very well made. Customer support was... Ver más
Excellent customer service and great quality products. I had a small issue with my order, and it was resolved quickly and professionally. It’s clear they care about their customers.
Absolutely scam, I paid for a shoulder heated support. The strap came but no charger to put in it. Cannot contact company. My banks going to apply charge back.
2,6
Malo
214 opiniones
No ha contestado las opiniones negativas
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The order and delivery process is the…
The order and delivery process is the best I have ever experienced. You can order one day and receive the next... perfect
10 de febrero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Nicole
Many thanks for the lovely feedback.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
This company is a scam
This company is a scam, any good reviews must be sent from the scammers themselves, as money paid, no goods received and no response to several emails. STAY CLEAR OF THESE SCAMMERS
9 de febrero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Linda
May I please know your order number ? We respind to each and every email. Can you please check your spam folder ?
Many thanks
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Would never try to use this lot again
I sent an email to the one on your website
My order number is 14513
Would never try to use this lot again. Took the money, nothing turns up, no email. Not even sure if they exist. Can't give no stars or I would
8 de febrero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Roy
May I know what email address you have written to ? And also please help me with your order number ?
Thank you for the order number. Your order has been dispatched. Please reach out to our 24 7 dedicated customer service team on support@ammpoure.com
Many thanks
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
I have asked for return details 3 times…
I have asked for return details 3 times and no-one has got back to me, apart from to keep asking for my order number to look into it. I want to make sure that the item is returned properly, to assure my refund.
1 de febrero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Joan,
I am pasting the entire communication you have had with our customer service team here as a proof that you have asked us only once for return - we have been very prompt with our replies to you. So we fail to understand this Trutpilot review from you. Even we want to make sure that your order is refunded properly and for that we have to follow certain protocols in place. Many thanks for understanding.
On Mon, Jan 31, 2022 at 8:31 AM Joan O'Gorman wrote:
My order number is #15117
Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 30 January 2022 21:36
To:
Subject: Re: Next day delivery
Dear Joan
Hope you are doing well ?
May I please get your order number to assist you better ?
Many thanks.
Best wishes
Customer Service Team
@ Ammpoure.com
On Sat, Jan 29, 2022 at 10:34 AM Joan O'Gorman wrote:
It was extremely uncomfortable to wear. I have worn 1 but wish to return the other.
Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 29 January 2022 10:27
To:
Subject: Re: Next day delivery
Dear Joan
Sure, let me help you. May I know the reason you want to return please ?
Many thanks
Best wishes
Customer Service Team
@ Ammpoure.com
On Thu, Jan 27, 2022 at 9:23 PM Joan O'Gorman wrote:
Items arrived today but will probably return.
Sent via BlackBerry Hub+ Inbox for Android
From: c.support@aspiradotrading.com
Sent: 27 January 2022 20:03
To:
Subject: Re: Next day delivery
Dear Joan
Hope you are doing well ?
May I please get your order number to assist you better ?
Many thanks.
Best wishes
Customer Service Team
@ Ammpoure.com
On Wed, Jan 26, 2022 at 6:17 PM Joan O'Gorman wrote:
I paid £8 for next day delivery, but I have not received my order.
I would like to know the progress of my order.
Nothing arrived!
I ordered orthotic support on December 27th 2021 and over a month alter it has still not arrived.
I am asking for a refund but so far not able to get this - I shan't order anything from this company again.
Fiona G
31 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Fionna
Hope you are doing well ? Please note our customer serivce team has sent you a proof of shipping using Royal Mail's service.
They have been in constant touch with Royal Mail for your order.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Absolutely wonderful service
“Absolutely wonderful service, Delivery on given time From An Ammpoure.com by very friendly men. This is my first order and brilliant Service from their side...” I know that they would have a lot of traffic of email still they replied my all emails. Wow!...
31 de enero de 2022
Opinión espontánea
“I so much love your services
“I so much love your services. good services Ammpoure team.” They heard me quick and figured out my product. "Finally, I can say that they have give me 100% satisfaction as they use to say in their product descriptions."
31 de enero de 2022
Opinión espontánea
Still waiting for refund after many months
I have already submitted a review about Ammpoure withholding my money and not giving me a refund for sending me false goods as advertised. I have already returned the item as per procedure and they are lying to me that my money has been returned. Do NOT deal with this company. They are ripping people off. I will now take this further.
31 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Arnold,
Hope you are doing well ? May I please know your order number ?
Please note we never keep any customer's money if the product has been refunded.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
I went through many website in UK…
I went through many website in UK already some was scammers they used to say something else and doing something else but I met this company i can understand sometimes delay happens because of the corona but it's ok, instead they given me the correct product. It came within the given time.
25 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Meredith
Many thanks for the wonderful feedback
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Great service
Great service, professional staff.
Never had an issue with them always good service and communication plus great issue resolution. Order number #14921
22 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Mason
Many thanks for the wonderful feedback
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
“Had no issues with Product
“Had no issues with Product, products and service were great. I would say the delivery service from them it was absolutely 100% perfect, good customer and support service, and ended up collecting...”
22 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Aleena
Many thanks for the wonderful feedback
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Order #14917 confirmed
Order #14917 confirmed
They gives good service from amazon.uk. Got Feet Mask on given time, Quality is Awesome, no complaint.
22 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Luca
Many thanks for the wonderful feedback
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
I have been waiting for my parcel for…
I have been waiting for my parcel for more than 20 days, I sent a few emails to the support email address indicated on the website but didn’t receive any updates.
Company is not reliable.
*order n. 13447
(There are no emails in the spam folder and I have tried with the online chat on the website as well)
19 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Elena,
May I please know your order number ?
We respond to each and every email everyday. Sometimes there can be a delay due to the volume of emails.
We also request you to check your spam folder please.
We have been in business for more than 22 years.
Look forward to hearing from you.
Many thanks
Team Ammpoure
Scam company. Avoid, avoid, avoid!
Placed order #14197, received an automated email confirmation and that was it for 10 days. When contacting them for an update there is no phone number and they won’t answer to the email. Scammers
18 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Ovidiu,
Hope you are doing well ? I can see that you had written to us yesterday. Your order has been dispatched.
I am going to reply to your email.
Many thanks
Team Ammpoure
After amazon.uk.co
Amazon.uk.co. they did not give me good service After this I have tried an ammpoure.com I was just checking them and this company gave me delivery on time.
13 de enero de 2022
Opinión espontánea
Product was really cheap and poor…
Product was really cheap and poor quality so we returned it by tracked postage as requested along with emailed photos of receipt
No postage refund
Poor product
Avoid
4 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Barry,
Hope you are doing well ? The reason why postage wouldn't have been refunded could be because we don't offer free returns yet but we do offer free replacement for the same product or any other of the same value.
Stay healthy and happy :)
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
Slow delivery of defective item and no…
Slow delivery of defective item and no refund after paying to return item. Grrr.
Update on Jan 4th- bank account check and Shopify has refunded the full £45. Yay!
3 de enero de 2022
Opinión espontánea
Respuesta de Ammpoure
Dear Iona,
I can confirm that your order amount was refunded.
Great customer care
30 de diciembre de 2021
Opinión espontánea
Respuesta de Ammpoure
Dear Mrs LC,
Many thanks for the wonderful review.
Best wishes
Customer Service Team
@ Ammpoure.com
by Aspirado Trading since 1999, a woman founded business
AVOID!
AVOID. There is a good reason this company have a 59% one star rating!
Awful! The Product was faulty, the pads didn't heat up and the company took weeks emailing asking for a video to prove it was faulty, you cannot physically SEE heat sooo.... I sent them the video which shows nothing. only then they accepted I was allowed to send the product back, it was mailed and a proof of postage sent to them but didn't actually say I'd get a refund, only that the "refund team" would have to look into it! 4 weeks later still no refund! I have chased them and they have told me it take 3/4 weeks for refunds to show.....it's now more than 4 weeks! I'm fully convinced that if I hadn't emailed and keep chasing this company for my refund they were fully going to keep my money, they might still try that and to the consumer authority I'll go!
They've prob resold that same faulty unit as well. Such terrible customer service for a product that DIDN'T WORK!!!! Give me my money back scammers!
29 de diciembre de 2021
Opinión espontánea
Respuesta de Ammpoure
Your refund was made.
Order number already provided - still no reply from Ammpoure
No need to provide my order number to Ammpoure’s customer service department via this site, as I have provided it on all my emails to them, which they have ignored.
23 de diciembre de 2021
Opinión espontánea
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