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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic experience with Amore Beds. Everything from ordering to delivery was smooth and well handled. The team were helpful, responsive, and made the whole process really easy. The bed looks g... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Order ref UK2853 Purchased an ottoman, however only the ottoman was delivered without the legs. Have had limited response, phone number is now disconnected. Linked to the Bedcreed website. Upd... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was a little skeptical buying such a big bed online without being able to see it but I am SO GLAD I TOOK THE PLUNGE! Amore made the process so seamless and nice. The quality of the bed is amazing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

An excellent range of beds I must say. We bought two- the Harold wide headboard bed with a 90 inch high headboard extended panels and gas lift. The Buckingham Mirror bed with a 90 inch headboard and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio

Escrito por la empresa

Here at Amore, We know a thing or two about furniture. That's because we've been making high quality, comfy and stylish items for over 15 years, right here in the UK. Providing you with the biggest range of beds and sofas in UK


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 37% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Amazing product!

Just received our lovely winged bed from Creed. The quality and colour were above our expectations! They delivered on time and assembled our bed seamlessly. Thank you Bed Creed!

16 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is my second purchase from this…

This is my second purchase from this company and I must say they have delivered beautiful high quality beds both time.
I have always been sceptical about buying from online companies because of my past experiences but they have been a breath of fresh air for me. Super helpful customer services and the quality compared to other companies was much much better.

5 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Ordered a bed with wide and high…

Ordered a bed with wide and high headboard. Nice bed.
However delivery was a joke, they wanted to deliver it after 12 at midnight (what kind of company even does this and it’s not even legal to do so). I complained and refused this absurd delivery time. So my order was delayed.
The bed has no center support in the frame like all beds have, it also has no support for the huge headboard to hold it against the wall which should be thought of.
I contacted the company about this and nothing, once you paid your on your own is the experience I got.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Amore

Respuesta de Amore

Dear Riyan,

Thank you for sharing your feedback with us.

We sincerely apologize for any inconvenience caused by the delivery company’s attempt to deliver later than originally arranged, due to unforeseen circumstances during transit on the day of delivery. We made every effort to accommodate this by rescheduling the delivery for the very next day at a time that was convenient for you. Additionally, as a gesture of goodwill for the slight delay, we offered free assembly at the time of delivery, though we understand that you chose not to take up this offer.

Regarding the bed, I can confirm that it includes a central support running the length of the frame, upon which the base sits. The headboard is designed as a floor-standing unit, intended to be supported by the side rails, and is not intended to be mounted on the wall.

We are also pleased to have addressed all your queries via email and phone, and we hope these communications helped make your experience as smooth as possible.

We are delighted that you are satisfied with the quality of the bed and sincerely hope that it brings you comfort and enjoyment for many years to come.

Kind regards,
Stacey

Valorada con 5 estrellas sobre 5

Ayzlan has been a great company to deal…

Ayzlan has been a great company to deal with.

After being let down by another company we found Ayzlan and decided to put our faith with them as they had such good reviews and designs. I must say I'm so glad I did. Everything from the get go was perfect, helpful customer services and an excellent quality bed. I am absolutely thrilled with it and can't be happy enough.

Delivery time frames were perfect and bed was delivered as promised. I would 100% recommend.

3 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a bed from here a couple of…

I bought a bed from here a couple of weeks ago and the entire experience has been nothing short of amazing.

The communication was spot on and it was delivered on a mutually agreed date.

The bed itself is just stunning. Being honest we are absolutely blown away with it. Really well made with great attention to detail.

Really happy with the service and product.

4 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

From ordering our samples to having our…

From ordering our samples to having our bed delivered 8 days later it was an absolute breeze. Customer services were really helpful and easy to get hold of.

The quality is absolutely fantastic. The fabric is so soft to touch and looks amazing. You have a proper 5 star hotel vibe with it.

2 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service !!

Fantastic Service !!

Delivery was much quicker than I had anticipated after ordering our bed. Had our fabric swatches sent out quickly as well so overall a very quick turnaround from getting our samples to placing the order.

I would say I am extremely pleased with the quality of the bed I purchased. Worth every single penny. Easy to say the bedroom has never looked better!
Highly recommended.

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kept informed on all the progress on…

Kept informed on all the progress on the delivery of our new bed. From intial enquiry to having our samples delivered everything was super quick
Once we decided our color we proceeded with our order. Received our confirmation email immediately followed up by a call the very next day to confirm if our chosen headboard height would fit through all places.

Its great seeing such helpful and friendly teams helping you throughout such a stressful process ( buying furniture lol ) and making it seem like a breeze.

We are thoroughly happy with our purchase and would absolutely recommend them to everyone.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am all in love with my new bed

I am all in love with my new bed!

The service received has been nothing short of fantastic. Not only were the customer services really helpful but they were giving regular updates and letting us know when to expect our delivery which was perfect.

The bed was easy to assemble and looks fantastic. I will definitely be using this company again for future bed purchases.

21 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We made the purchase of Harold Wide…

We made the purchase of Harold Wide Headboard Bed from Amore and they have been nothing but fantastic through and through. The bed oozes quality and workmanship and looks absolutely amazing. It was delivered on time by two lovely guys who took no time assembling it for us.
Really happy with the purchase and would definitely recommend this company to others.

20 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful customer service!

Awful customer service! We have purchased a super king size bed and waited more than a month to get it delivered. When the delivery arrived the guys brought all parts in however the headboard was too big and could not pass the staircase, they took it back to split to 2 halves but left the frame in my bedroom packed. I was sure the headboard will arrive in couple of days. Now, I am another month with no bed, packed frame in my bedroom and without headboard. I spoke to Sara ( who was very arrogant) from customer service and she said that the delivery will take time and we need to pay extra cost to have the board split. Also she hadn’t even try to help to speed up a delivery! To cancel the order I will need to pay a collection fee of the parts they left on purpose in my house, to pay additional fee for the effort they have done to build the bed. Absolutely worst place to buy furniture, never again! Now I will need to wait another week to get the headboard delivered, will hate this bed but unfortunately forced to keep it as I will not pay hundreds of pounds to return it! Very dissatisfied customer of Ayzlan! Update: the “fixed” headboard arrived (instead of given 4-7pm window, at 7:30 pm in absolute darkness) split in 4 parts( instead of promised 2 halves), two side parts were too big to squeeze, so the fitters only fit 2 parts to put together the main frame, the top part remain very only as it was much bigger and heavier then the bottom part. The fitters said they work from 6am and they only external subcontractors and are not responsible for wrong parts, they just put together the frame and left head side boards aside. We paid to private fitter to come and do the job so we can sleep safely on this bed without a top headboard falling on us.

24 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service was brilliant from the start

Service was brilliant from the start. They always answered all my queries and kept me updated on the progress of our bed.

The delivery drivers were fantastic and arrived on time. Super friendly and even took their shoes off entering our property.

Bed is lovely and amazing quality. You can tell just by looking at it how gorgeous and high quality it is.

I will definitely be using this company again.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very positive experience we have had…

A very positive experience we have had with this company. Our bed got delivered in due time and it looks absolutely gorgeous in Silver Plush! We took our time deciding on the swatches we received from them and I must say we're happy that we did! as it suits our decor perfectly and looks amazing.
Delivery guys were nice and polite and took their shoes off prior to coming in and erected our bed within 30-40 mins. Super happy with our purchase.

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service and quality…

Exceptional service and quality received. Bed is so grand and looks absolutely gorgeous in our new house. The delivery was spot on and on time. Everything went as planned and the delivery drivers were so courteous and professional as well taking extra care of everything upon delivery. I would defo recommend.

11 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their customer services were really…

Their customer services were really heplful prior to us making our purchase. They promptly answered all our questions and made sure everything was ok before we placed our order online.
Finding such a luxurious bed with top notch customer service is rare these days which they definitely lived upto.
Excellent

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buying furniture ( especially beds ) is…

Buying furniture ( especially beds ) is always a nerve wrecking experience. But I must say this company made it so easy right from the start. Their website was not only beautiful but easy to use and we got our confirmation as soon as we placed our order online. We had our fabric swatches in hand which made it really easy to make our decision.
Bed was dispatched and delivered within 2 weeks and delivered well within the time slot we were given by the delivery drivers. The bed is robust, extremely good looking and looks fantastic.
Very satisfied with our purchase and would recommend this company to friends and family.

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our new bed delivered to us is drop…

Our new bed delivered to us is drop dead gorgeous! it looks even better in reality than the pictures cuz of the fabric we chose according to our decor and my o my did it compliment it !
The delivery wasnt delayed like other companies ( we had one kids wooden bed delivered recently by another company which took months! ) and it only came within 8 days of ordering on a date which was mutually agreed.

The drivers were well spoken, polite and professional in their work, Assembled the bed within minutes and showed us how to use the ottoman gas lift before they left. Kudos to them!

It has been a very pleasureable experience we have had since ordering all the way up to delivery and we would like to thank each and every individual who dealt with us and the company as a whole on doing an amazing job manufacturing and delivering our bed to us.

I would 100% recommend.

4 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I DON'T RECOMMEND THIS COMPANY

I DON'T RECOMMEND THIS COMPANY! my bed arrived with missing parts(the base for the matress), they said that they will deliver the missing parts on next working day and it only came 3 weeks later! i couldn't use the bed, i had to storage it which was not easy cause was a big otoman bad ,i ve asked them to come and have it back cause i want a refund, I paid mare than £1000 for it, they totally refused! they barely answered to my e-mails! Later, when i had enough of waiting i ve asked them to pay for the missing parts cause i wanted to buy it from somewhere else, they also refused! Ayzlan, i really hope you won't reply with something else, cause i have all e-mails to proove it!

28 de septiembre de 2024
Opinión espontánea
Logotipo de Amore

Respuesta de Amore

Hi Oana,

Hope you are well. I am sorry to hear you did not have a great experience with us. I just checked our entire correspondence with yourself and can see we did indeed miss a part out upon initial delivery. Which technically was the courier's fault as they had forgotten to load it onto their van at their depot.

We then contacted the couriers and arranged a priority re-delivery to have this issue resolved for you as soon as possible and can see also kept you updated the entire time.

Unfortunately the part of

-- " asking to pay for the missing parts so you could buy them from elsewhere " --

is not true as all parts of our beds are bespoke made and best compatible with our own manufacturing procedures.

Instead you did ask for a 50% compensation for the issue which of course was not a feasible / viable option as you yourself would understand as it wasn't our fault to begin with yet still we did everything we could to facilitate the redelivery and to resolve your issue asap. We did offer you a compensation as a gesture of goodwill which you declined.

We hope everything is fine now and there are no such issues.

Kind Regards,
Megan

Valorada con 1 estrellas sobre 5

I ordered and my bed never arrived.

I ordered and my bed never arrived! I'm so upset!!

18 de septiembre de 2024
Opinión espontánea
Logotipo de Amore

Respuesta de Amore

Hi there,

Thank you for your feedback,
We’re sorry to hear about your issues.

However we believe you have left your review on the wrong company’s profile as we do not have any record of any customers under this name.

We would appreciate if you could either get in touch with us with your order details so we could look into this for you or move this review to the relevant company you purchased your bed from.

Nonetheless we hope your matter gets resolved soon!

Kind Regards,
Faye

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