AMVIA - Fibre Internet, VoIP, Cyber Security & Mobiles Opiniones 131

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Following a house move we were struggling to set our VOIP system up again. Turns out that over the time taken to settle in, our contract had also ended. When we contacted Amvia for help with re -pro... Ver más

Valorada con 5 estrellas sobre 5

I was messed around by another provider who didn't manage to install after nearly 18 months of effort... and came across Amvia. Very smooth sales process by Nayim, who really knew his stuff, and we si... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bernhard & Co had two leased lines with Amvia that we have been very happy with for the past 3 years. Our old phone system needed replacing and so we decided to go with their VoIP solution. The instal... Ver más

Valorada con 5 estrellas sobre 5

After lots of research and obtaining multiple quotes we decided to place our order for a 100/1Gb leased line with backup through Amvia. Nayim went above and beyond to make sure we received the be... Ver más

Información sobre la empresa

  1. Proveedor de Internet
  2. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Amvia deliver high-grade business Internet, VoIP & Cyber Security services. We provide genuine insight into how services are provided, what the pitfalls can be and help to educate our customers about what they are buying and what is right for their business. We work hard to ensure that our customers have a first-rate experience, from the initial sales interaction, all the way through to the delivery of their data or voice service. We're different because we work hard to be.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. It's refreshing to find a company that cares about your best interests rather than the financial bottom line.

Great choice of products to get started. Emails all throughout keeping me up to date with the delivery of the system and amazing follow up to make sure I am a happy customer.

I even get phone calls when my internet goes down to see if they can help get me back online (internet went due to power cut in the local area).

Highly recommended company!

23 de octubre de 2020
Valorada con 5 estrellas sobre 5

Responsive and professional

We were with Vodafone and had phone, internet and mobiles all with them. We were being billed incorrectly, massively overcharged and the support was non-existent. Been with Amvia 6 months now and very happy that I switched everything to them.

23 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The "bees knees" of providers.

In my opinion this company is the "bees knees" of internet access provision. I have just had "Fibre on Demand" installed by Amvia and they have been absolutely fantastic throughout the process. They are a great company for a small trader like myself to deal with, who needs a little more than just an average connection, providing answers to all my questions and reassurances, as this process is controlled by Openreach and can be quite lengthy. The connection I have now is everything I hoped for and more.

23 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied customer

Everyone I have dealt with at Amvia, from the Managing Director downwards, has been a pleasure to deal with.

Amvia staff have worked hard and attentively to resolve my issues, sometimes after hours, until the issues were resolved.

9 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’d like to thank Amvia as a whole for…

I’d like to thank Amvia as a whole for a great service, especially since March when we had to pivot the business to a WFH model. The service has been very stable and reliable, Kudos to your network team, I’m sure they were busy, Other ISPs suffered and couldn’t keep up I hear

12 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb support on setup and service performance is spot on, and really great to work with

Amvia were the only service provider who came up with a commercially viable solution. Their setup costs were four times lower than the best competitor, with 40% lower monthly costs on a sensible contract duration.
They patiently stuck with us through a nightmare 12 month "journey" to get Open Reach to provide the infrastructure to get the service in place, and kept pushing hard on our behalf, responding fast to any communication.
The service runs like a rock, with the speed and capacity exactly as promised. This was only a small contract, and they went absolutely above and beyond in customer service. And, so unusually in this sector, Amvia did exactly what they said and promised to do, both to the letter, and in spirit. Can't recommend them highly enough.

12 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nothing but appreciation and praise ...

Nothing but appreciation and praise for Amvia. A tricky FTTPoD installation, involving multiple permissions, roadworks, then 'lockdown'. None of the delays were Amvia's fault, and I felt supported all the way along, like they were 'holding the reins' and knew what they were doing. All phone or email contact was prompt, efficient and pleasant. Very grateful, and delighted with the final outcome.

12 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amvia are a perfect example of a…

Amvia are a perfect example of a professional, efficient and dedicated company that go above and beyond to deliver a consistently fantastic experience. From first contact to service handover, we were kept informed and received regular communication to reassure us that progress was being made. If you're a small company and simply don't have the time to project manage your telecoms, rest assured the provisioning team will competently see the process through.

By providing a creative, through and bespoke service, Rob and his sales team re-define what it means to move ISP's and replace the traditional complicated and long-winded process with an incredibly straight forward and self-sustaining transition that requires minimal input from the end user.

I would completely reccomend Amvia in every respect.

27 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We needed the impossible and Amvia delivered and then continued again.

We needed the impossible when it came to a Lease Line installed in to a city centre building within 4 weeks (never heard of within 40-60 days minimum) and there was only Amvia who I felt had any chance with their relationship with the line installers who were clear, honest and capable enough to set my expectations realistically but give us at least some chance to manage the project in time for our office move (with a contingency proposal offered as a safety net).

They managed my expectations very well, and delivered above every single expectation when it came to organising installation, set up and ongoing client management whether that was 9pm, weekends or evenings you just knew they would go out of their way to get everything right and on time - all done with an afternoon to spare.

Rare it is that you find a supplier who no matter what department you are speaking to absolutely takes your interests and business as the priority over their own time and companies needs but Amvia genuinely do every single time.

28 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficiently provided us with a Gigabit service

Provided us with a Gigabit service with no hassle whatsoever at a good price. The whole experience from initial enquiry to provisioning went very smoothly and on time. In fact, Amiva could have got the service in much earlier than we could accomodate but happily worked to our delayed schedule.
During the whole process, contact with Amiva has been very easy and the staff have been very knowledgeable - no waiting times at all on phone calls and always getting direct contact with the staff we needed to talk to.

10 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

Amvia were excellent throughout the entire installation process, and we are very happy with the performance of our leased line and VOIP service. As a non-IT expert, we were particularly impressed with the way their customer service team was able to explain the product and process in a very simple way. Amvia were responsive throughout and were also incredibly helpful in getting the appropriate hardware in place for us. Would highly recommend.

9 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently transferred our…

We recently transferred our telecommunications to Amvia. They ensured that the whole process was handled professionally, swiftly and that the support service was available. They are extremely helpful, nothing was too much trouble. They were in constant contact whilst my service was being set up, they talked me through every step. I would have no hesitation in recommending Amvia,

5 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top service

Top service
Customer service is amazing and the network quality is very good. Highly recommended

23 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Internet Solution

Amvia worked with our IT team to provide an excellent and cost effective solution in respect of our internet requirements. The whole process was seamless. The Amvia team being thoroughly knowledgeable and quick to respond. I would thoroughly recommend Amvia.

A Bairstow - Gazing Performance Systems

19 de noviembre de 2019
Opinión espontánea

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