AN Electronics Opiniones 190

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Laptop arrived on time well packaged. Was checking out similar laptops on other websites all charging more. So good price, good service and a satisfied daughter on her birthday :)

Valorada con 3 estrellas sobre 5

I got my product really late. Great value, great quality when it eventually arrived but in timeliness, I’d rate AN 2/10. To be fair to them, they kept communicating about all that went wrong with the... Ver más

Valorada con 5 estrellas sobre 5

Very good service, it’s wonderful to see an Irish business offer humm and Klarna services, especially when prices keep going up worldwide. My Fractal Refine chair came in a decently short time, and wa... Ver más

Valorada con 5 estrellas sobre 5

Called before I ordered as price seemed too good to be true. Legitimate price & earbuds arrived at week later, allowing for the bank holiday. Will shop from this site again.

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

We are a young Irish startup situated in the heart of Munster, dedicated to delivering exceptional value in the realm of electronics. While our inventory may not boast an extensive array of products, we take pride in offering the utmost value to our valued customers. Our selection includes a range of high-quality TCL and Philips TVs, along with an assortment of top-notch soundbars and various home appliances, all available at prices that will pleasantly surprise you. Thanks very much, All the best


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

On site it was showing delivery 5 days

On site it was showing delivery 5 days. I got the material in my hand after 19 days

25 de marzo de 2026
Logotipo de AN Electronics

Respuesta de AN Electronics

Hi Varun,

We sincerely apologise for the inconvenience caused with your order.

Although the item was showing as in stock, unfortunately our warehouse team was unable to locate it. As soon as we became aware of the issue, we contacted you to apologise and offered either to order a replacement from our supplier or provide a full refund. You chose to have the item reordered.

At the time, we were advised that the item would arrive within a few working days. Unfortunately, there was then a further delay from our supplier, which was outside of our control and caused additional delays to your order. During this time, we offered a refund on multiple occasions as we received updates.

We are very sorry for the inconvenience caused and appreciate your patience and understanding.

Kind regards,
AN Electronics Team

Valorada con 3 estrellas sobre 5

Quality product but I got it really late

I got my product really late. Great value, great quality when it eventually arrived but in timeliness, I’d rate AN 2/10. To be fair to them, they kept communicating about all that went wrong with the order but I think it still took a bit too long for it to be resolved.

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Legitimate Prices

Called before I ordered as price seemed too good to be true. Legitimate price & earbuds arrived at week later, allowing for the bank holiday. Will shop from this site again.

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great Service and Fast Delivery

I had a very good experience with An Electronics. The delivery was fast, and the service was great. They replied quickly and were very helpful. Everything went smoothly, and I am happy with my purchase. I recommend them!

13 de marzo de 2026
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service! Joe was a delight to speak to, ordered a product that was hard to get but I received the order 1 day after ordering it.

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing Service

After receiving the item, I discovered that it was defective. I immediately contacted your shop to report the issue. I was told that you were very sorry and that I would receive a return label along with a courier collection shortly.
However, a month passed and I did not receive the return label, nor did I receive any update from your team. I had to contact your store myself multiple times just to get information about the status of my return.
Eventually, the courier collected the defective product, but now it has been another month and I am still waiting for my refund. Once again, I have had to chase your customer service team for updates, as no one has contacted me proactively.
This experience has been extremely frustrating and disappointing. The lack of communication and the long delays are unacceptable. I kindly request that my refund be processed immediately.
Based on this experience, I would not recommend your store to others.

3 de marzo de 2026
Opinión espontánea
Logotipo de AN Electronics

Respuesta de AN Electronics

Hi Maryna,

I hope you’re well.

Please accept our sincere apologies for the issues with your order and for the delay in resolving this matter. The item needed to be booked in with the distributor for evaluation and repair, which we arranged as soon as the issue was reported. Unfortunately, there was a delay on their end in booking this in. We have raised this with them, and it is currently being reviewed by their management team to ensure it does not happen again.

Following up again this morning after our phone call, the distributor confirmed that the item had been deemed not repairable earlier in the day. We have therefore initiated a full refund for this product.

We truly apologise for the inconvenience and the wait. The matter has been escalated with the distributor to help prevent similar delays in the future.

Kind regards,
AN Electronics Team

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