Anchor Cars Opiniones 

224
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Jan was very personable and professional from the first call to the appointment. We had a pleasant test drive and happy with the deal we built! Our only gripe is the clean that was done on the car on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a great experience. Easy and relaxed allowing us to look at and sit in a lot of different makes and models and test drive not an issue even though didn’t book Cars well presented and staff gr... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Bought a VW Polo GTI without viewing and in the main a nice car. They had 3 days to prepare the car but when picked up it had a few visible scratches and stone chips not attended too despite promises... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

bought a BMW 530D really lovely condition. serviced on getting Home found there was no Locking Wheel nuts enquired why not ? We had to remove old ones as no Security socket with car.So why not get... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de vehículos de motor

Escrito por la empresa

Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

224 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 81% de las opiniones negativas

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3,9

Todas las opiniones

(224)

49 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sold my car to Anchor

I sold my car to Anchor through Motorway which was easy. In the day of collection Grant came to pick up he was really friendly and helpful and made it quick and simple!

14 de marzo de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your feedback! We're delighted that selling your car was an easy and seamless experience. It's great to know that Grant provided friendly and efficient service on the day of collection. We appreciate your recommendation and hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Anchor Cars offered a good all round service

Anchor Cars purchased my car through the Motorway platform. Their service was fast, efficient and stress free. The collection was arranged efficiently with the collection driver, Jeff P keeping me updated on his arrival time. Jeff was very polite, friendly and professional. He helped the process of selling my car fuss free. A very good service all round.

6 de marzo de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your wonderful review! We're so glad to hear that your experience with Anchor Cars was smooth and stress-free. Jeff will be delighted to know he made the process easy and enjoyable for you.

Valorada con 5 estrellas sobre 5

Great communication

Great communication, no hassle and very slick service. Grant who collected the car was great, very thorough and explained everything well.

6 de marzo de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your fantastic feedback. We're delighted to hear that you had a smooth, hassle-free experience and that Grant provided excellent service. We truly appreciate your support and hope to assist you again in the future.

Valorada con 5 estrellas sobre 5

Just sold my car via Motorway

Just sold my car via Motorway. Collection was arranged with no hassle. Jeff V came to collect and was very patient and explained the process very clearly. Payment was made instantly. Very happy with the service.

5 de marzo de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for sharing your experience! We're delighted to hear that your car sale through Motorway was smooth and hassle-free. It's great to know that Jeff V provided clear communication and patience throughout the process. We appreciate your kind words and are glad you were satisfied with the service.

Valorada con 5 estrellas sobre 5

Just sold my car to Anchor Cars via…

Just sold my car to Anchor Cars via Motorway auction. Very efficient arrangement of the collection from my home and particular thanks to Jeff P. , a very nice polite chap who kept me in touch as to his progress to my house, quickly processed the handover very smoothly and stress-free and was soon away with the vehicle.
Many thanks Jeff.

28 de febrero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your kind words! We're delighted to hear that your experience selling your car with Anchor Cars was smooth and efficient. Jeff will be especially pleased to know his service made the process stress-free for you. We truly appreciate your feedback and your trust in us. If you ever need assistance in the future, we’d be happy to help.

Valorada con 5 estrellas sobre 5

Thanks for your professionalism

Thanks for your professionalism
Thanks Paul for good communication and explanation of the sell/ buy process
I've sold online successfully my van through Motorway to Anchor vans and Paul comes to collect it.

1 de marzo de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your kind words! We're glad to hear Paul made the process smooth and transparent. We appreciate your trust in us.

Valorada con 4 estrellas sobre 5

First car, positive experience

We bought our first car with Anchor Cars in Tadley. Antony was very good about letting us take our time and asking questions. We had it delivered by Jeff P who was very helpful and courteous. The car has since been to Devon and back with no issues. We had a slight miscommunication over where the tire lock was but got it sorted.

13 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your kind review. We're pleased to hear that Antony made your car-buying experience at Anchor Cars Tadley a positive one and that Jeff provided a smooth and courteous delivery. We are always here to help should you need anything in the future.

Valorada con 5 estrellas sobre 5

I had a great experience when selling…

I had a great experience when selling my car to Anchor Cars. Their service is of the highest quality. Richard and Sebastian were incredibly helpful. Tony was amazing and kept me fully updated with his arrival and the process of collecting my car. I would highly recommend this dealership in the future.

26 de febrero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your fantastic review. We're delighted to hear that you had a great experience selling your car to Anchor Cars. Richard and Sebastian will be pleased to know they were helpful, and Tony will appreciate your kind words about his communication and collection process. We truly appreciate your recommendation and look forward to assisting you again in the future.

Valorada con 5 estrellas sobre 5

Fabulous Customer Service

Great customer service from start to finish. John was really helpful when we first went to look at the car and also guiding us through the purchase process -his customer service was excellent. Grant delivered the car to us and he was also brilliant, very professional and great customer service.

14 de febrero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you, Beckie! We're so pleased to hear that you had a great experience from start to finish. Jon and Grant will be delighted to know their excellent customer service made a difference. We truly appreciate your kind words and recommendation.

Valorada con 5 estrellas sobre 5

The Legend, Steve B

Sold my car to Anchor Cars on Motorway and couldn't have had a better experience. Cheers to Steve B for collecting the car and making the sale process a breeze. Give this lad a pay rise.

8 de febrero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your fantastic 5-star review! We're delighted to hear you had such a great experience with us. We’ll be sure to pass your kind words on to Steve B.

Valorada con 5 estrellas sobre 5

Great communication and customer care

Great communication - paperwork easy to process.
Seb called and explained the process and was very clear and efficient.
Peter collected the car - friendly and funny - great customer care - thorough and took the time to go through all the paperwork. Immediate payment. We were pleased that Peter was the one to drive our much loved car away. Thank you

8 de febrero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your wonderful 5-star review! We're so pleased you had a smooth experience with Seb and Peter. It’s great to hear they made the process clear, efficient, and enjoyable. We truly appreciate your kind words.

Valorada con 5 estrellas sobre 5

Steve B is a gent!

This company bought our car off of Motorway, from the start they were very easy to deal with, had a set process which was outlined well, made us feel comfortable when we phoned with questions. The driver, Steve B, who came to collect the car was the ultimate professional, made us feel at ease and on top of that was just a really nice guy. Would highly recommend this garage!

29 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your 5-star review! We're glad you had a smooth experience and that Steve B made the process even better. We appreciate your recommendation.

Valorada con 5 estrellas sobre 5

Easy to deal with & Instant Payment

Easy to deal with & Instant Payment. Bill was an absolute pleasure on the day. Quickly checked over my car, and payment was made instantly.

Sold via Motorway. Would highly recommend Anchor Cars.

31 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your review and for choosing Anchor Cars. We're pleased to hear that you found the process easy and that Bill provided excellent service on the day. Ensuring a smooth transaction and instant payment is our priority, so it's great to know we met your expectations.

Valorada con 5 estrellas sobre 5

Paul collected my car and was…

Paul collected my car and was excellent. Very friendly and polite, a pleasure to deal with. Highly recommended

30 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your kind feedback. We're delighted to hear that Paul provided an excellent service and made the process a pleasant experience for you. We pride ourselves on professionalism and customer care, so it’s great to know he made a positive impression.

Valorada con 5 estrellas sobre 5

The process of selling my car was so smooth and hassle free

The process of selling my car was hassle free and quick. John E was very pleasant and took me through all the steps of the selling process. Would definitely recommend them for selling your vehicle

30 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your kind review. We're pleased to hear that your car-selling experience was quick and hassle-free. It's great to know that John E provided excellent service and guided you through the process smoothly. We truly appreciate your recommendation and are glad we could assist you.

Valorada con 1 estrellas sobre 5

Let’s say: I won’t be returning

Not so happy, in addition to the vehicle price, I paid a compulsory fee which included a service on the ‘new’ car and given the receipt for things done and changed but the system doesn’t show service was completed and prompting me to carry out a service soon.

…Rear brake pads and discs less than 2k miles (just saw this last week) I’ve had the car just over a month.

This means I’ll be spending over £400 for an actual service and brakes within the next month to get these sorted. …Not so happy!

Re: Response
I was told I had to pay for the care pack so being told now it’s not compulsory but recommended, makes me feel conned.

Bought the car at 65k+ miles but it’s shows it’s 13 months overdue on service and was last serviced at 40,893. I literally paid for a care pack which was not genuine.

No way it’s wear and tear in literally 40 days which will cause car to need a service and brake pads and discs change.

Just be honest to buyers and you’ll be ok. I’m reducing this to 1 star based on experience and especially this response

If I could show the pics on here it’d be clear for everyone to see.

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your feedback and for mentioning Julian’s friendly service.

To clarify, the care pack is not compulsory but strongly recommended, as it includes a comprehensive service for added peace of mind. All vehicles are thoroughly inspected before sale to meet our high standards.

We understand your concerns regarding the service notification and brake wear. While the vehicle was serviced prior to delivery, wear-and-tear items can sometimes require attention sooner depending on usage.

If you have any further questions, we’re here to help.

Valorada con 3 estrellas sobre 5

Quick sales but wanting in aftersales

Sales process was quick and easy but when vehicle developed an issue within 48hrs of purchase i found after sales support to be lacking. No interest in booking the vehicle in to be looked at and no offer of a courtesy car

17 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your feedback. We’re glad the sales process went smoothly but are sorry to hear about your concerns. To clarify, while we don’t guarantee courtesy cars, we always aim to assist with any issues and support our customers. There was no lack of interest in booking your vehicle for inspection, and we’d be happy to address this further. Please contact us so we can assist you promptly.

Valorada con 5 estrellas sobre 5

Just bought a car from Anchor cars and…

Just bought a car from Anchor cars and i have to say that I'm a happy customer. Aston was really good through the whole process. Everything was carried out in a professional and friendly manner and would definitely recommend!!

18 de enero de 2025
Opinión espontánea
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Respuesta de Anchor Cars

Thank you for your fantastic 5-star review. We're thrilled that Aston provided such professional and friendly service throughout the process. Your recommendation means a lot to us, and we’re so glad you chose Anchor Cars. Enjoy your new car!

Valorada con 5 estrellas sobre 5

My experience with buying my first car in the UK

My experience with buying my first car in the UK from Anchor Cars was one I would give a 5-star rating!
They walked me through the process of getting a financier and going the extra mile to give me a competitive rate.
Even when I had challenges midway into the negotiation, and developed cold feet, they went over and beyond to refund my deposit in full, while assuring me of their services whenever I was "ready" to get a car.

Special thanks to Jack Nicol and Richard Sampson for their patience and professionalism in addressing my concerns - they are why I would recommend Anchor Cars to anyone unsure how to get a car.

I eventually bought the car of my choice from Anchor Cars Tadley, and my family told me I got a very good bargain!!

Dr. Rita A
(November 2024)

30 de noviembre de 2024
Opinión espontánea
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Respuesta de Anchor Cars

Thank you so much for your 5 star review and for sharing your experience with us. We are delighted to hear that Jack and Richard provided you with the patience, professionalism, and support you needed throughout the process.

We’re especially pleased that you felt confident in the service you received, and that your family was equally happy with the deal you secured. It’s always our aim to ensure our customers feel supported and valued.

Your recommendation means a great deal to us, and we’re thrilled that you chose Anchor Cars Tadley for your purchase. If you ever need assistance in the future, please don’t hesitate to get in touch.

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