Powerlease Opiniones 

181
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good service and very straightforward to deal with. Very helpful staff, especially when researching and having questions prior to going to see the car we ended up purchasing.

Valorada con 5 estrellas sobre 5

I had several Teslas in my sights but ended up buying from Powerlease for several reasons. 1. Oliver who dealt with us was really direct and helped us think through the pros and cons of models... Ver más

Valorada con 5 estrellas sobre 5

I bought a car from Powerlease. Mr Brandon Mehmed who helped me was very polite. He was very clear and there was no pressure at all. He kept things relaxed and was friendly. I found him to be knowled... Ver más

Valorada con 1 estrellas sobre 5

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vehículos y transporte

Información proporcionada por diversas fuentes externas

Used cars for sale in Ampthill & Bedfordshire: Powerlease Limited: Competitive finance deals, part exchanges welcome, call now!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

181 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(181)

41 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good service and very straightforward…

Good service and very straightforward to deal with. Very helpful staff, especially when researching and having questions prior to going to see the car we ended up purchasing.

12 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service from Powerlease and Oliver Lee

After buying our first EV from PowerLease, we returned to them for our latest vehicle, and they did not disappoint. Oliver Lee provided brilliant customer service throughout the process. I am incredibly happy with the new car and the seamless experience. It's always a pleasure doing business with PowerLease—highly recommended!

17 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would definitely recommend Powerlease.

Would definitely recommend Powerlease.
Oliver was great through out. Professional, polite and very helpful as we needed the vehicle to transported to our home address. We received great communications throughout the sale.
Our vehicle, Nissan Ariya arrived in immaculate condition. All cleaned & charged.
Very Happy. Many Thanks

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a car from Powerlease

I bought a car from Powerlease. Mr Brandon Mehmed who helped me was very polite. He was very clear and there was no pressure at all. He kept things relaxed and was friendly. I found him to be knowledgeable The process was smooth. I will definitely recommend Powerlease and Mr Brandon Mehmed. A professional company.

12 de agosto de 2026
Valorada con 5 estrellas sobre 5

Excellent EV specialist

I had several Teslas in my sights but ended up buying from Powerlease for several reasons.
1. Oliver who dealt with us was really direct and helped us think through the pros and cons of models, price and mileage
2. They are very close to home which made viewing and collection very easy

3. They regularly refresh their stock so they seem to have a good customer following and if you miss a deal they'll probably have something suitable in the pipeline

I was a bit put off by the non-refundable deposit, but it probably stops time wasters and I didn't like the expectation of paying in full before pick up, but it all went very well.

I would definitely recommend them if you want an EV at a competitive price.

2 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommended for Electric Vehicles

I recently purchased a vehicle from Powerlease Limited, and the entire experience was fantastic. Everything was handled było szybko i łatwo (fast and easy), making the whole buying process completely seamless.They have a brilliant selection of high-quality, used electric vehicles (EVs). Knowing that my new car underwent a full battery health check gave me complete peace of mind. The team was professional, helpful, and not pushy at all. Bardzo dziękuję (thank you very much) to the team in Ampthill! I highly recommend them to anyone looking for their next EV.

3 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I couldn’t be happier with the service…

I couldn’t be happier with the service I received from Brandon and Laura when buying my new car.

From start to finish, they were incredibly informative, friendly and professional. They were always willing to help, went the extra mile whenever needed and were so easy to communicate with throughout the whole process. Most importantly, there was absolutely no pressure or pushy sales approach. Just honest, helpful advice and a genuine desire to make sure I was happy with my purchase.

Every promise that was made was kept, which gave me real peace of mind throughout the process. Brandon and Laura are exceptional representatives of the business and deserve huge credit for the way they look after their customers.

What really stood out to me was the feeling that this is a company where people genuinely care. It is professionally run, but still has that family feel where customers are treated like people rather than just another sale.

If you are looking to buy a car, particularly an EV, and you are close enough to buy from here, I would genuinely recommend doing so. The professionalism, communication and overall level of service were exceptional.

Massive props to the whole company, and especially Brandon and Laura. You should be incredibly proud to have them representing your business.

Thank you both for making the whole experience so easy!

29 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Powerlease has bee brilliant

My experience with Powerlease has been brilliant. Although we did not go ahead with our planned purchase due to the fact that we urgently required a vehicle and could not travel to the dealership to collect it after repairs. When the fault was identified Brandon supported us to quickly get the vehicle repaired and sorted, he was quick with his responses and very empathetic, understanding our situation and very helpful. Although our purchase didnt go as planned I would strongly recommend Powerlease simply for their brilliant customer service!

4 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good experience of buying a car

The Sales Rep Oliver was really knowledgeable and answered all our questions. We were given plenty of time and space to make up our minds. Powerlease have prepared our new car quickly and they have kept in touch throughout.

21 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks to Brandon

I bought a vehicle yesterday and it was the smoothest purchase possible. We were looked after by Brandon and he was able to answer all the questions we had about the car, agreed a fair price on the car and also on the part exchange of our vehicle. Will definitely be going back here for next purchase in the future

16 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently bought a Tesla model 3…

Recently bought a Tesla model 3 performance, Brandon was great, Swift sorting out finance with concise information, great no pushy sale with all the information needed if I asked, will be recommending to friends and family, I am hoping the aftercare is as good as the sale process. 10 out of 10 Brandon hope you are appreciated.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really pleased with my recent purchase…

Really pleased with my recent purchase of an MG ZS from Powerlease Car Sales. The customer service throughout was excellent — friendly, approachable staff who knew the car inside out and made the whole process easy. Every payment option was discussed, and they helped put together a plan that worked perfectly for me. From test drive to taking the car home, everything was quick, smooth, and stress‑free. I’d definitely recommend Powerlease Car Sales.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service

Well, what can I say? Powerlease sold my partner a car to exactly the standard I would expect, with the kind of aftersales service I would give myself, and that’s saying something.

Having learnt from mistakes in the past, I made sure we did our due diligence before she bought the car. It hadn’t yet gone through its preparation stage when we first viewed it, but everything that needed attention was agreed before the sale and completed by the time she collected it.

Tom’s customer service was exceptional from start to finish. From the first phone call to the last, he could not have been more professional, helpful and easy to deal with. I have honestly not experienced customer service quite like it from a car garage before.

I would definitely recommend speaking to Tom if you are considering buying from Powerlease. I would happily recommend this garage to anyone, and that is not something I say lightly.

12 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible After-sales Suppor

Purchase experience was hassle-free, however aftersales support has been shocking. Several faults with the vehicle discovered just the next day still haven't been repaired more than a month later.
They have also refused to repair damage to the dash because their inspection photos were "too blurry" to see if the fault was there at time of purchase.
Frequently my emails are replied to by a different person asking for information i have already sent, or providing conflicting information.
I have had nothing but delays and denials.
It has gotten to the point of needing to threaten legal action, and I still haven't had the car repaired.
I would not reccomend them to anyone, caveat emptor.

6 de junio de 2026
Opinión espontánea
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Respuesta de Powerlease

We are sorry to hear that you feel this way, particularly as we have been working to resolve the issues raised with you.

Firstly, we apologise that one of your emails was missed. We are only human and, with hundreds of emails coming into the business, occasionally something can unfortunately get missed. That said, if you feel an email has not been responded to, we would always encourage you to give us a call rather than immediately resorting to leaving a negative review. We are a friendly and approachable business and genuinely want to help our customers, so a quick phone call would have given us the opportunity to address this much sooner.

We can also confirm that the issue with the vehicle has now been resolved.

In relation to the damaged trim, this was only brought to our attention after you had taken delivery of the vehicle and, importantly, after you had used a chisel-type tool to remove a screen protector. Given the circumstances, we do not believe this damage was present when the vehicle was sold. Our inspection photographs were taken prior to sale and, while we appreciate you may disagree with our position, we cannot accept responsibility for damage where there is no evidence that it was present at the point of sale.

Despite this, we still tried to offer a goodwill solution to assist with the trim issue, even though we did not accept that the damage was our responsibility. Unfortunately, that offer was declined.

We are disappointed that the review gives the impression that we have simply refused to help or have done nothing to resolve matters. That is not an accurate reflection of the situation. We have addressed the vehicle issue and also attempted to find a goodwill solution to the separate trim concern.

We appreciate that things can occasionally take longer than expected and that communication can sometimes fall short, but we remain a business that wants to resolve problems rather than create them. Had you contacted us directly when you felt an email had been missed, we would have been more than happy to assist.

Valorada con 1 estrellas sobre 5

Very disappointing experience with…


Very disappointing experience with Powerlease.

I was interested in purchasing a vehicle from Powerlease and agreed a purchase price. I was asked by their team to complete the finance application forms, which I did, and I was also advised to arrange my insurance before coming down to collect the vehicle on the agreed collection date. I followed their instructions and arranged the insurance in preparation for collecting the vehicle.

During my discussions with Powerlease, I also offered to put down a £99 deposit to reserve the vehicle. I was advised that there was no need to do this, so I proceeded based on the understanding that the arrangements for collection were moving forward.

However, on the day I was due to collect the vehicle, while I was about to leave and drive to their premises, I received a call from Powerlease informing me that another customer was coming to view the vehicle before me. I was told that they would let me know what happened if that customer decided to purchase the vehicle.

I found this extremely disappointing. After completing the finance process, arranging insurance, and making plans based on the agreed collection appointment, I felt that I was treated as a second option rather than as a customer who had already made significant preparations to proceed.

I understand Powerlease’s position that no final contract had been completed. However, my complaint has always been about the way the situation was handled and the lack of clear communication. If I had been made aware from the beginning that another customer could be given priority before my agreed appointment, I would have made a different decision regarding the time and costs I committed.

I raised my concerns directly with Powerlease, but despite several emails, their final response did not acknowledge the inconvenience caused or the costs I incurred as a result of preparing for the collection.

My advice to anyone considering purchasing a vehicle from Powerlease is to ensure that the vehicle is formally secured in writing before completing finance checks, arranging insurance, or making plans to travel.

This version also subtly highlights the inconsistency in their response: they say they don't accept you offered £99, but you are clearly recording your position without making an unsupported allegation. That makes the review more defensible.

1 de julio de 2026
Opinión espontánea
Logotipo de Powerlease

Respuesta de Powerlease

We are sorry that you remain disappointed with your experience.

For the benefit of anyone reading this review, we would like to clarify a number of important points.

You expressed an interest in purchasing the vehicle and requested that we arrange a finance application, which was subsequently approved. However, once approved, you advised that you wished to inspect the vehicle before committing to purchase it. That was entirely your choice, and we fully respected your decision by arranging a viewing appointment.

Powerlease does not operate a vehicle reservation or holding system. Vehicles remain available for sale until a customer has committed to purchasing them. As no purchase had been completed, the vehicle remained available to other prospective buyers on a first come, first served basis.

When another customer expressed an interest in the vehicle, we contacted you as a courtesy to keep you informed. We did not tell you that the vehicle had been sold. In fact, we subsequently contacted you again to confirm that the other customer had not purchased the vehicle, that it remained available, and rearranged your appointment for later that day. Unfortunately, you did not attend that appointment, and the vehicle remains available for sale today.

We would also like to clarify that we did not instruct you to arrange insurance before purchasing the vehicle. We simply advised that valid insurance would be required if you chose to purchase the vehicle and drive it away, as we do not provide drive-away insurance.

We always endeavour to keep customers informed throughout the buying process, and on this occasion we believe that contacting you to advise of another interested party was the honest and transparent approach. We wish you all the best in your search for a suitable vehicle.

Valorada con 4 estrellas sobre 5

Very happy.

Bought my car through Oliver in Sales who was great, knowledgeable and helpful regarding the finance options. Had a few things it had to come back to their workshop for after collection but it was organised quickly and sorted within the day. Overall, very happy with my car and glad I found a decent and trustworthy place to buy a car from.

7 de junio de 2026
Opinión espontánea

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