Ordered Sentinel Jetflush Rapid + with heater and twin magnets. Powerflush delivered immediately with twin magnets they did state 2kw heater out of stock in uk. Kept me upto date and delivered fortni... Ver más
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Consulta las opiniones de los clientes
Delivery punctual as advised Package extremely well protected Over the moon with product and company. Very afficient. Thank you I would highly recommend and use again now found.
Ordering on the website sis easy and delivery is prompt. The prices are good. Would be 5 stars if only an email VAT invoice could be sent out automatically.
Purchased the last of the non smart pumps to keep a Tekmar underfloor heating system going. Only supplier that held old stock !!! New smart pump used as an injection pump constantly switched off whe... Ver más
Información sobre la empresa
- Equipamiento y servicio de bombeo
- Tienda de insumos para plomería / fontanería
- Proveedor de máquinas de bombeo
Información proporcionada por diversas fuentes externas
Suppliers and stockists of Industrial, Commercial and Domestic Pumps and associated equipment
Información de contacto
Unit C2, Taylor Business Park, WA3 6BL, Warrington, Reino Unido
- 01925 761120
- sales@anchorpumps.com
- anchorpumps.com
4,7
Excelente
13 mil opiniones
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing customer service
Amazing customer service, really helped me out. Will certainly use again 5*
15 de abril de 2026
Great prices
Great prices, as a bathroom fitter good for my customers, great delivery times , good choice of products
30 de marzo de 2026
Happy to share my review when i receive…
Happy to share my review when i receive the item that i ordered over a week ago and told it was in the post
14 de abril de 2026
Respuesta de Anchor Pumps
Good morning
I am sorry to read your review this morning. I would firstly like to apologise for the delay with your order. Having checked it this morning I can confirm that we have received our stock for this order and this will be out to you today for delivery tomorrow. It would appear there was a slight delay with restocking this item.
Kindest regards
Kerry Stephenson
Customer Service Supervisor
Great prices & Deliver to NI
Anchor Pumps agreed to better a competitor's price, and then delivered to Northern Ireland within 2 days, without any hassle.!
10 de abril de 2026
Bought a grunfos pump
Bought a grunfos pump, which failed after 10 days. Anchor refunded and replaced and new pump is doing well. The customer services people we pretty good !
23 de marzo de 2026
A very big thank you to Gareth at…
A very big thank you to Gareth at Anchor Pumps for getting a part to me so quickly. A well known pump manufacturer had left me without heat for three weeks (thanks to incorrect customer advice and shifting leadtimes on a spacer for their pump). I called Gareth at Anchor Pumps for help, he had an appropriate replacement part in stock. Gareth even went to check the packet for me. I received the part the next morning. I highly recommend Anchor Pumps. Thank you so much.
17 de abril de 2026
Opinión espontánea
Excellent service in all respects
Excellent service in all respects. Highly competitive price and fast free delivery⁹
8 de abril de 2026
Gareth was extremely helpful and…
Gareth was extremely helpful and courteous. Easy to order and item arrived as promised within time.
7 de abril de 2026
Competitive pricing delivered correctly…
Competitive pricing delivered correctly and promptly
30 de marzo de 2026
Poor service
Advertised pump heads for sale that were no longer made. Took over 2 weeks to find out. Waiting for refund. Website not up to date. Slow to respond to emails.
24 de marzo de 2026
Respuesta de Anchor Pumps
Good morning
We apologise for the lack of clarity on the availability of this product. An order had been placed with Grundfos for this item and we were later informed that our order could not be fulfilled as they didn't have the stock and that the item was discontinued, despite showing as available on their stock-check website. Following updating you on this unfortunate circumstance, we de-listed it as a stocked product on our website, to avoid it happening again and your order was refunded promptly.
I hope this didn't cause you too much of an inconvenience, it can be frustrating when we are not informed by the manufacturer's on which products statuses have changed- and thus, even more frustrating for you, the customer.
Hopefully, we can do business with you again in the future and show you the industry-leading service that we provide.
Blake Holmes
Customer Service Advisor
Competitive price
Competitive price, quick delivery and great pump, will use again.
3 de abril de 2026
Very good service
Very good service, staff was always happy to assist with my queries
19 de marzo de 2026
Great service and all goods delivered…
Great service and all goods delivered on time and well package.
20 de marzo de 2026
Customer services were very…
Customer services were very knowledgeable and helped with pur enquiries.
20 de marzo de 2026
Good price and faster than expected…
Good price and faster than expected delivery!
1 de abril de 2026
Excellent customer service and support…
Excellent customer service and support after mistakenly ordering the wrong one and help with the return. Would highly recommend. Thanks Kerry.
2 de abril de 2026
No delivery made
31 de marzo de 2026
Respuesta de Anchor Pumps
Good afternoon
I apologise for the latency with your order. This incident falls outside of our standards and we will always work to rectify and correct these errors as soon as possible. We have sent a follow-up email containing the details of this issue and reassuring delivery for tomorrow. We greatly apologise for any inconvenience caused during the time that this order has been placed.
This incident is being resolved internally, to deduce how it has occurred and to ensure that it doesn't happen again.
I hope we get the opportunity to do business with you again once more to show you the level at which our standards sit.
Thank you for your patience and understanding
Blake Holmes
Customer Service Advisor
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