Angel Wholesale Opiniones 

218
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Placed an order over a week ago, quoted 3-4 day delivery via Evri. It was marked dispatched within 24 hours. Evri were expecting the parcel for a week. Finally received today, will not be using again,... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Cannot even purchase from this website, made up an account as required tried to purchase and nothing happens. Cannot add to cart, check out nothing. Even their contact us form didn't send the form wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bulk ordered Father's day socks for PTA event late on a Saturday morning, dispatched a couple of hours later and delivered Monday morning within indicated time slot. Website easy to use. Email updates... Ver más

Valorada con 1 estrellas sobre 5

Placed order 8 days ago 3-5 days delivery. Still waiting. Status marked dispatched. Tracked No. "Hermes waiting for item. 3 days later status marked dispatched. Tracked No "Hermes waiting for item".... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

Angel Wholesale Home page. UK baby and childrens products, gifts and toy wholesaler. Bulk buy products, toys, gifts, clothes, bears and soft toys. Nappy cake, craft and floristry supplies a specialty - no minimum order.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

218 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,1

Todas las opiniones

(218)

3 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Misleading advertising

After reading an ad that said i would recieve 3 assorted dolls and only recieving one i was not impressed. There was nothing to state that it was only one doll. Very badly advertised.

7 de agosto de 2019
Opinión espontánea
Logotipo de Angel Wholesale

Respuesta de Angel Wholesale

Hello Karen,

Thank you for your review and comments. In the description of the item we state that the items are sold individually and to order the amount of items you require. The title of the product does say that they are assorted items because you can receive 1 of the 4 different styles.

Kind Regards,

Angel Wholesale

Valorada con 5 estrellas sobre 5

Thoroughly impressed

Thoroughly impressed. Ordered from Rep.of.Ireland late on Thursday, I received the order on Monday. No surprises, well packed and.... well, perfect! These guys do their work well.

6 de agosto de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Aberrations in quality of certain items

While the rest of our requested items were perfectly fine, we noticed a substantial quantity of the large white cardboard gift boxes we ordered were scuffed as if a fork-like implement had been scraped down the front of them.

If there had been damage done to the plastic packaging, we could have put it down as transportation damage but the package was pristine and it was too late for us to order new ones once this was discovered.

We will continue to use on the assumption that this was an aberration but we will be more rigorous with our inspections of these deliveries

6 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and top quality Teddy Bears

I don't normally leave reviews but having seen how poor the Trustpilot reviews are vs the service I received I wanted to put something out there to reassure other customers.

I voluntarily run a baby& toddler group and wanted to give teddies to the children at our end of year party. I placed an order over the weekend but after reviewing I realised I had ordered the wrong item - looked at Trustpilot and my heart sank, I worried for the rest of the weekend. Phoned Angel Wholesale on the Monday and they promptly cancelled the order and refunded my money. The following day I placed the correct order (with the free 3-5 working day delivery) and received the cutest little teddies the next day by 9:30am. I am really pleased and can't wait to give the children their party bags!

11 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am still waiting for a refund from…

I am still waiting for a refund from last Christmas! As the products I ordered were not available. I have messaged them several times and had no reply. Please stay away from this company!

16 de noviembre de 2018
Opinión espontánea
Logotipo de Angel Wholesale

Respuesta de Angel Wholesale

Hello,

Thank you for your review and comments.

Angel wholesale is under new ownership now and the previous owners went into liquidation. Unfortunately we do not have any record of previous orders past the date we took the company over, but we have contact details for the liquidators which you can contact regarding your refund.

You can find the liquidators details in this ownership letter > https://angelwholesale.co.uk/ownership-letter.html

Our apologies for your experience, we've been working hard to improve the service and get Angel Wholesale back on track

Valorada con 5 estrellas sobre 5

Very Good now under new ownership

Very pleased with my last order. Received my order with 3 days, well packaged and everything present. Makes a change from the previous owners where things were often out of stock. Will definately use again.

28 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service

I don't often write reviews but thought I should after my experience with this company. Like others I was dubious about using them after reading the bad reviews but gave it a go with a small order.
It arrived very quickly, 2 days before the delivery date given, was well packaged and all in excellent condition.
If you're thinking of using them don't be put off by older reviews, Thy definitely seem to have turned the business around.

1 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sceptic to purchase due to reputation…

Sceptic to purchase due to reputation but this was from previous owners mistakes and public’s opinion of them. Made a purchase online and within 3 days I have my item, exceptionally packaged and high quality product. Very impressed, and will be shopping again now new owners have clearly proved themselves

20 de julio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service now changed owners

Angel Wholesale have had bad reviews recently, I ordered from them a few months ago when the company went into liquidation. I never got my order but I did receive a refund.
Since then... they have been taken over by a new company so I placed an order to see if I would get it, also if it was good quality. I placed my order yesterday and I received it today! I am more than happy with the products and I have correspondance with Matt via email who was very helpful and polite.
The recent review Angel Wholesales have received is very unfortunate for them as the negative dealings were with the previous owners. I will certainly use them again, there was no minimum order, the prices were reasonable and very happy with my order!

12 de abril de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

I recently received email that…

I recently received email that Wholesale Angels has been taken over by UK Shopping Mall prior to liquidation. Anyone who has subscribed or used them should have receive an email from UK Shopping Mall. It is a shame this has happened. I have had no issues with them in the past. Only once a long wait for delivery.
If you ordered anything before 13th January, you need to get in touch with the liquidators.

15 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company Seems to have gone Bust!

Company Seems to have gone Bust!

If you haven't received your items. Thank goodness I did a search and discovered this. I was able to put in a claim for the items I was still waiting for and have been refunded by Paypal.

14 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

I also placed an order over two weeks …

I also placed an order over two weeks ago and have heard nothing , sent lots of messages and emails and tried to call but no response and then I saw yesterday on another review site that they have gone bust . I contacted PayPal last night and told them about the situation and they have managed to contact the creditors and I have been told by paypal that I will be getting a full refund . I would advise anyone else the the same situation to contact PayPal or your bank as it is unlikely the goods will now be sent .

6 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed my first order no items, no reply & payment gone to an insolvency company. Do not place an order!!

Placed my first order a week ago and still have not received the delivery, status simply stated shipment pending! Upon trying to call them, they are not taking calls and inform you to email and no answers to emails. The payment has gone to an insolvency company. Now i worried that i will not even receive the items that ordered correctly as it seems the company has gone bust, we have been assured by PayPal that we will get our money back. However they are still taking orders and customer’s money on their website, this should not be possible and warn people not jo use them! Left feeling annoyed

21 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

no customer service as cannot cancel …

no customer service as cannot cancel order and get any help from anyone. Tried to cancel payments this morning via paypal only to discover all payments are being send to an insolvency company. Now i worried that i will not even receive the items that ordered correctly as it seems the company has gone bust.

16 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

terrible

Good range of products but the pre-order stock system is a very weird set up and even items you think are in stock aren't. This company have taken on more than they can chew in my opinion. To date they still owe me a few lines which were missing from my order before christmas.... they can stick it as i have had enough of this company!! Customer service is very slow, if not non existant and delivery turn around times are terrible. Sorry but i have gave you so many chances but no improvement!!

14 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

if You are a small set up do not rely on these .... you will be left out of pocket for long periods of time which does not help you try and succeed and all they offer is a credit or swop!! Absolutely appalling!

8 de enero de 2018
Opinión espontánea

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