To be honest the pump went wrong on our Grundfos home booster & Glen gave advice freely and was very knowledgeable about how to resolve the situation & even confirm a cost effective way of getting wat... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I got what turns out to be good advice on the pump they recommended for my water harvesting requirements. As a non plumber I managed to install it and using the default settings it works very well. De... Ver más
La empresa ha respondido
Very helpful staff who sorted an unusual situation very quickly and with ease. No fuss, no drama and shipped quickly and arrived within a few days. All fitted and working perfectly.
La empresa ha respondido
I have emailed them about a concern. No reply however after sending a few more got a response from managing director Glen. Who was more than willing to assist me in some additional queries on the prod... Ver más
La empresa ha respondido
Información sobre la empresa
- Equipamiento y servicio de bombeo
- Tienda de insumos para plomería / fontanería
- Proveedor de máquinas de bombeo
Información proporcionada por diversas fuentes externas
The highest quality Industrial, Water and Borehole Pumps in the UK. Order today for FREE UK delivery. Warranty on all products.
Información de contacto
The Drift, IP3 9QR, Ipswich, Reino Unido
- info@anglianpumping.com
- anglianpumping.com
4,7
Excelente
2 mil opiniones
Ha contestado el 90% de las opiniones negativas
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Helpful and prompt.
Had a couple of queries, rang up and spoke to glen. Super helpful. Even gave me a higher performance pump at the same price as the one he didn’t have. Pump received the next day!
4 de diciembre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
Thank you taking time to review us. Pleased I could help and that delivery was swift too.
Hoping you have a wonderful xmas.
Best Regards
Glen Denny
Managing Director
As a company they offer good advice and…
As a company they offer good advice and stock/despatch parts quickly. Sad I booked a morning delivery and the pump turn up until 16.30, had to work late to 21.30 to get the work done. No reflection on Anglia pumps, but the DHL delivery dire. we were drop number 101.
3 de diciembre de 2025
Respuesta de Anglian Pumping Services
Good Afternoon,
Really appreciate you not lowering our score for DHL. I know its a tricky period for them.
Glad we could help with stock and good advice. Hope all works well for you.
Best Regards
Glen Denny
Managing Director
Zero stars if I could.
We had two submersible pumps fail in August 2024. They were returned, but we did not receive an update for an extended period. Over the following 12 months, despite several follow-ups, we later understood that the replacement pumps had been sent to an incorrect address, meaning we did not receive them.
Further attempts to progress the matter resulted in repeated assurances that it would be looked into, but the issue remained unresolved. When the matter was escalated, we were disappointed that no practical resolution was offered.
Overall, this experience fell short of our expectations for after-sales support from a professional supplier.
11 de diciembre de 2025
Opinión espontánea
Great technical advice over telephone…
Great technical advice over telephone very quick delivery. Had an issue with product but was soon all sorted with a quick call . Will be using them in the future.
2 de diciembre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
Thanks for taking time to review us. Glad the team could help with quick advice and resolving an issue.
Be great to have you ordering again.
Best Regards
Glen Denny
Managing Director
Respuesta de Anglian Pumping Services
Good Morning,
Pleased we could help with great service. Hope to hear from you again when reordering is again.
Best Regards
Glen Denny
Managing Director
There response to a problem is dealt…
There response to a problem is dealt with very efficiently! A great MD!
2 de diciembre de 2025
Respuesta de Anglian Pumping Services
Good Afternoon,
Many thanks for taking time to review us. It was good talking with you and glad we got all sorted.
Hope the pump works well for you.
Best Regards
Glen Denny
Managing Director
Minus One Hundred and One Stars — An Unacceptable and Inexcusable Failure
If zero stars were an option, this company would earn it. I paid over £500 on 25/11/2025, yet the goods were never delivered. Instead of providing a solution, the company offered only shifting explanations and courier-related excuses.
Despite the seriousness of the issue, no refund has been issued, and there has been no communication from the Managing Director, whom I raised my dissatisfaction with, nor his team.
This level of service is unacceptable and raises significant concerns about the company’s professionalism and reliability.
9 de diciembre de 2025
Respuesta de Anglian Pumping Services
Good Evening,
-101 stars would certainly be the lowest review we have ever received.
We personally spoke over the phone about the delivery issue and I called DHL 3 times trying to resolve. I do feel I did my absolute best to help and sorry this was not enough.
I am also sorry DHL struggled to find your location. Delivery drivers are under massive pressure during this Xmas period.
All the best
Managing Director
First class service
They delivered our pump that was needed urgently the next working day. I would certainly use their services again First Class!
1 de diciembre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
Thank you for the 5 star rating. Really pleased we could help with fast delivery and DHL doing well too.
Deliveries are a bit tricky for DHL in the xmas period so good 99% running well.
Best Regards
Glen Denny
Managing Director
Respuesta de Anglian Pumping Services
Good Afternoon,
Thanks for taking time to review us. Glad we could help with excellent service.
Best Regards
Glen Denny
Managing Director
Respuesta de Anglian Pumping Services
Good Afternoon,
Thanks for the 5 star rating. Glad you were happy with the product and our pricing.
Best Regards
Glen Denny
Managing Director
Tank and eaybox 3 mini
Great customer service and advice off Glen in technical , great price , purchased his recommendation , works brilliant , we now have great mains pressure , thank you
26 de noviembre de 2025
Respuesta de Anglian Pumping Services
Good Afternoon,
Thanks for the excellent review and order. Glad we could help with tech backup and quick delivery. Also that the pressure is great.
Best Regards
Glen Denny
Managing Director
Purchase arrived promptly and as…
Purchase arrived promptly and as described.
Can't expect much more.
31 de octubre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
Thanks for taking time to review us. Glad everything went well and hope all works well for you.
Best Regards
Glen Denny
Managing Director
Excellent and friendly service along…
Excellent and friendly service along with great advice. My enquiry was also answered within an hour or so which was fantastic.
12 de noviembre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
Thank you for taking time to review us. Glad we got help with quick response and friendly advice.
Best Regards
Glen Denny
Managing Director
Good response
Needed a replacement pump and a spare part in an emergency. The folks were quick to reply and quick to deliver.
Very satisfied
11 de noviembre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
Thanks for your order and taking time to review us. Pleased to hear the team could help with quick delivery.
Best Regards
Glen Denny
Managing Director
Respuesta de Anglian Pumping Services
Good Morning,
Thanks for the excellent review.
Glad the team could with great service and delivery.
Best Regards
Glen Denny
Managing Director
Great service
Great service, as always.
Very reliable company when we require your service.
Thank you
6 de noviembre de 2025
Respuesta de Anglian Pumping Services
Good Afternoon,
Thanks for your order and excellent review. Glad we continue to help and deliver ontime.
Best Regards
Glen Denny
Managing Director
No prices quoted on website
No prices quoted on website. Phoned customer services who provided a quote, added the price to the website and enabled my online purchase. Product delivered the next day.
4 de noviembre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
thanks for the order and excellent review. Pleased we could help with great service and delivery.
Also you bought a good quality product so hope thats working well for you.
Best Regards
Glen Denny
Managing Director
Immediacy of delivery, but -
- DHL delivered to the wrong address, the farm over the road some 200 yards away downhill. 25 kg a tad heavy at my age! However, the expansion tank is excellent quality.
29 de octubre de 2025
Respuesta de Anglian Pumping Services
Good Morning,
sorry for the DHL error. They do a fanastic job given the volumes of parcels they handle, odd one goes wrong though.
Glad you found the parcel and was able to lift it! also good to hear about the quality.
Best Regards
Glen Denny
Managing Director
I did not know which product i needed…
I did not know which product i needed but the customer service person advised me what i needed once i explained to them.. Delivery was very prompt within 2 working days. Customer service was very good.
4 de noviembre de 2025
Respuesta de Anglian Pumping Services
Good Afternoon,
Thanks for your order and taking time to review use. Glad the team could help ith great advice and delivery.
Hoping you see a great pressure improvement.
Best Regards
Glen Denny
Managing Director
Respuesta de Anglian Pumping Services
Good Morning,
Thank you for the order and excellent review. Hope the pump has worked well for you.
Best Regards
Glen Denny
Managing Director
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