Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... Ver más
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Consulta las opiniones de los clientes
My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... Ver más
Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... Ver más
When my Pekingese dog needed a monthly prescription from the vet to prevent scratching and it increased to £50 plus I decided to look elsewhere. I discovered Allergy aid from Animigo a natural remedy... Ver más
Información sobre la empresa
Escrito por la empresa
Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.
High Quality Pet Care Products
Escrito por la empresa
- Next-Day Delivery
- We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
- Free Delivery
- Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
- Same-Day Dispatch
- We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
- In Stock
- Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
- Natural Ingredients
- We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
- Fantastic Support
- We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.
Información de contacto
106 Lower Addiscombe Road, CR0 6AD, Croydon, Reino Unido
- 0203 322 1746
- info@animigo.co.uk
- animigo.co.uk
4,5
Excelente
1 mil opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent delivery time and working…
Excellent delivery time and working really good on our dogs
9 de enero de 2025
Customer service is fantastic!
Customer service is fantastic!
Unfortunately my cat does not like the products I purchased :(
Customer service have been brilliant though
9 de enero de 2025
Great service as usual
Great service as usual, quick delivery and the product is the best we have used. I can highly recommend this company and the products they supply.
27 de diciembre de 2024
Quick delivery
Quick delivery. My dog hasn’t turned her nose up at the taste so will see if after a week or so the itching improves.
7 de enero de 2025
Good website and options
Good website, good options to acquire what I needed. Quick delivery and
31 de diciembre de 2024
Dealt with issue very well…
Dealt with an issue with my order quickly and stress free. Definitely would recommend
7 de enero de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Zero customer service …
Months of trying to use comfort points and never able to meaning all lost every month.months of trying g to contact and either ignored or sent screen shots of how to use comfort points (really lazy )
I know how to use them except YOU have stopped adding them even though all my purchases showing.again this month can’t use any and not being added at checkout.to date lost £16 of points recently.enough of being ignored with no replies to emails,calls and social media posts.money going elsewhere as zero customer service
10 de enero de 2025
Opinión espontánea
Respuesta de Animigo
Dear Marc,
Thank you for sharing your feedback. We sincerely apologize for the frustration you've experienced. We understand how important your Comfort Points are, and we would like to assure you that they are easy to use, with many of our customers successfully redeeming them.
The screenshot we sent you contains the correct instructions for using the points, which explains the entire process in detail. We recommend reviewing the email thoroughly to ensure all steps are followed. Additionally, please note that Comfort Points come with an expiry date, and we send multiple reminders to our customers to help them redeem their points before they expire.
To investigate your case further, we would appreciate it if you could provide more details about the specific order referred to in your review. Unfortunately, without more information, we are unable to locate your account or resolve the issue based on the details provided.
We suggest reaching out directly to our customer service team, who will be happy to assist you in resolving this matter and ensure the best possible experience.s based solely on this experience. For your next order, feel free to connect with us directly. We will ensure extra care is taken to have your delivery completed smoothly and on time.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
Delivery made quickly and no problems.
20 de diciembre de 2024
Product review for my dog.
The items worked well and my dog is much happier and not scratching and taking off the fur and skin.
Very happy with the spray and gel
Thank you
18 de diciembre de 2024
Hemp oil
Quickly dispatched & arrived really quick considering it was almost Christmas. Only used the product a couple of times, so work in progress to try to ease dog's separation anxiety.
23 de diciembre de 2024
Respuesta de Animigo
Dear Adam,
We are truly sorry for the inconvenience you've faced with our product. At Animigo, we always strive to provide the best quality products to our customers, and we regret that you experienced an issue with the Animigo Anti Bark Collar Device.
To better assist you, could you kindly provide more details on how you were using the device? This will help us understand the issue more clearly and resolve it for you.
Please feel free to contact our customer service team directly, and we will ensure that we find the best solution for you regarding this matter.
Thank you for bringing this to our attention, and we look forward to resolving this for you promptly.
You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.
Kind regards,
Customer Services
Animigo Cat Flea & Tick Collar
After spending a fortune on other brands, I am glad I’ve found this collar. My cat has been wearing it now for 2.5 months with no reaction and it’s definitely working. It smells quite strongly when it’s first on and only if you put your head near your cat and now I can only just about smell it if my head is near to my cats. The collar or the smell doesn’t bother my cat either and my cat actually wears a tracker that this collar is strong enough to hold on to. Very happy!
16 de diciembre de 2024
Opinión espontánea
only used it 1 day
only used it 1 day, set at level 3, i noticed a difference straight away with less barking from my cocker spaniel. Its early days yet . product seems to be well made and robust.
9 de diciembre de 2024
Fast service
Always recieve my goods fast,is very easy to order off their website
27 de noviembre de 2024
Cat flea collar does not work
Cat flea collar does not work. Can't give a bad review on their website, can't unsubscribe from thier mailing list
6 de diciembre de 2024
Opinión espontánea
Purchase fine but expect spam
Purchase is all fine but can't unsubscribe from spam emails after.
5 de diciembre de 2024
Opinión espontánea
Respuesta de Animigo
Dear Max,
We sincerely apologize for the inconvenience you've experienced with our promotional emails. We completely understand your concern.
If you wish to unsubscribe from our promotional emails, you can easily click the unsubscribe button located at the bottom of any promotional email you’ve received. Alternatively, you can contact our customer service team directly, and we will ensure your email is removed from our mailing list.
Please note, our intention with these emails is to provide you with exclusive offers and updates about our products, but we certainly don't want to cause any inconvenience.
If you have any further concerns or need assistance, please don’t hesitate to reach out.
You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.
Kind regards,
Customer Services
Disappointed
You were let down by your delivery system.. first delivery wasn't received.
Your replacement delivered to the house next door that is clearly marked "3".
18 de noviembre de 2024
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