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AnswerConnect UK Opiniones 

206
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Ver más

Valorada con 5 estrellas sobre 5

An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de contestadora
  2. también en la categoría
  3. Centro de atención telefónica

Escrito por la empresa

AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.

Escrito por la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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(206)

20 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

very helpful staff.

very helpful staff.
Always available & courteous & most importantly ready to help find solutions to any issues that arise

22 de mayo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

It's great that we can work together, to provide you with a service tailored to your business needs. Thanks so much for the great review!

Valorada con 5 estrellas sobre 5

We’ve been working with AnswerConnect…

We’ve been working with AnswerConnect for a long time and very happy with their service.

I would recommend to others but not to competitors...

22 de mayo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Thanks for the brilliant review! It is really great to know that our service is valued and we provide a useful tool for you business.

Valorada con 5 estrellas sobre 5

All the guys at AnswerConnect have been…

All the guys at AnswerConnect have been responsive in answering calls and communicating well between clients and the Team here at Fraser Bond.
I have called a few times regarding an update on certain calls made and have to say I have always received an immediate response.

credit when its due.

18 de mayo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

We're so pleased that we can help you manage your calls and that you are pleased with the service. We really appreciate the review!

Valorada con 4 estrellas sobre 5

AnswerConnect has been very easy to…

AnswerConnect has been very easy to work with and have provided us a reliable service from day one.

They took the actual time to listen to my needs and helped develop a solution that worked perfectly for us.

18 de mayo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Thanks for the great review Alex! We're glad our bespoke script paid off and that we were able to find the right solution that works so well for you.

Valorada con 5 estrellas sobre 5

On behalf of the company I talked to a…

On behalf of the company I talked to a number of providers and found AnswerConnect to be way ahead in terms of personal service - and most importantly in understanding exactly what we needed. Since our contract began everything has worked superbly. I personally like the option to rapidly change the caller's script if needed. Top marks.

16 de mayo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Thanks so much for the amazing review Mark! It is always great to hear that we are providing a besoke service that works so well for you and your business. We always appreciate hearing feedback from you.

Valorada con 5 estrellas sobre 5

I love Answer Connect

I love Answer Connect. We use them for both our UK and USA sites. The call quality is amazing as they only use people who are fluent in the language.

14 de mayo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Adam,

We're delighted that you love our service so much! Thanks for taking the time to share your experience with everyone.

Valorada con 5 estrellas sobre 5

an efficient and professional service…

an efficient and professional service delivery ..thank you

20 de abril de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Thanks for taking the time to pass on such valueable feedback. We're really looking forward to continue supporting your business!

Valorada con 5 estrellas sobre 5

I just love answer connect

19 de abril de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Thank you for taking the time to show your love! We are so happy to know that we're giving you the best!

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend, fantastic service & really helpful throughout the process

20 de marzo de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Thank you for your great review! We are really please to be supporting you and your business.

Valorada con 5 estrellas sobre 5

very good service

9 de febrero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Chris, We really appreciate your feedback - thank you so much!

Valorada con 5 estrellas sobre 5

From the very first discussions I had …

From the very first discussions I had with Answer Connect, I have been very impressed with how they have conducted themselves. They were able to quickly understand our requirements and then set about recommending and implementing a suitable solution. I am very happy with the service they deliver and have no hesitation in recommending their services to other businesses

2 de febrero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

What amazing feedback, Sunny! Thanks so much for this - we're really glad we can support you, your business and your clients.

Valorada con 5 estrellas sobre 5

AnswerConnect does exactly what they …

AnswerConnect does exactly what they say they will do and we find their service to be a great benefit. We not only now have a personal answer service but have generated leads each month where we had none before.
Easy use/setup and contact with the team is very good.
Recommended.

31 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Brian! Thank you so much for this! It's always great to get feedback on the service we provide and yours has really made our day. We're happy to hear how well we're supporting you and that we've helped your business grow.

Valorada con 5 estrellas sobre 5

Very happy with AnswerConnect

Very happy with AnswerConnect. They took time to understand our business and to understand the role we wanted them to play in helping take customer enquiries when there is nobody in our office. We've been working with them for a month now and its working very well. We receive information in an easy to understand format and the leads from calls received are easy for us to follow up. The charging structure is flexible and very fair too.

31 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Rick,

What fantastic feedback! Thanks for taking the time to do that - it means a lot. We're glad we can help and really value your insight and business.

Valorada con 5 estrellas sobre 5

Highly professional service

Highly professional service, I would recommend this company to anyone.

31 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Muhammad,

We really appreciate your feedback - thank you so much!

Valorada con 5 estrellas sobre 5

excellent service and professional team.

We've been using Answerconnect.co.uk for a while and their staff are always so helpful. Our calls get answered very fast and we receive notifications by text and email immediately.
excellent service and professional team.

30 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Patcharee,

Thanks for your positive feedback; we really appreciate it!

Valorada con 5 estrellas sobre 5

Excellent service - always available, extremely friendly, and efficient.

Answer Connect takes so much of the worry out of running an international business. Equivalent to hiring a personal secretary for every member of staff - but affordably! Excellent customer service - always available, extremely friendly and efficient.

30 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Taylor,

Thanks for your amazing feedback. We love hearing stories like this from our clients and we really value the time you spent to give us such a glowing review!

Valorada con 5 estrellas sobre 5

AnswerConnect is dedicated in taking …

AnswerConnect is dedicated in taking care of our calls. We found them very reliable and professional. We are pleased to know that they are dealing with our clients in such a way.

26 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

We're pleased to be looking after you and your clients! Thanks for the review: it's much appreciated!
Natalie Fung - CEO

Valorada con 5 estrellas sobre 5

Very receptive to feedback

Very receptive to feedback and helpful staff

25 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Shaheed,
Thanks for your positive feedback; we really appreciate it!
Natalie Fung - CEO

Valorada con 5 estrellas sobre 5

Great service!

Great service! Very pleased with the trial!

25 de enero de 2018
Opinión espontánea
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Respuesta de AnswerConnect UK

Hi Nadege,
Thanks for your positive feedback; we really appreciate it!
Natalie Fung - CEO

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