Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más
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Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más
La empresa ha respondido
We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Ver más
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Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Ver más
An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Ver más
La empresa ha respondido
AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.
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AnswerConnect, 11 Rutland St., EH1 2DQ, Edinburgh, Reino Unido
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very helpful staff.
Always available & courteous & most importantly ready to help find solutions to any issues that arise

Respuesta de AnswerConnect UK
We’ve been working with AnswerConnect for a long time and very happy with their service.
I would recommend to others but not to competitors...

Respuesta de AnswerConnect UK
All the guys at AnswerConnect have been responsive in answering calls and communicating well between clients and the Team here at Fraser Bond.
I have called a few times regarding an update on certain calls made and have to say I have always received an immediate response.
credit when its due.

Respuesta de AnswerConnect UK
AnswerConnect has been very easy to work with and have provided us a reliable service from day one.
They took the actual time to listen to my needs and helped develop a solution that worked perfectly for us.

Respuesta de AnswerConnect UK
On behalf of the company I talked to a number of providers and found AnswerConnect to be way ahead in terms of personal service - and most importantly in understanding exactly what we needed. Since our contract began everything has worked superbly. I personally like the option to rapidly change the caller's script if needed. Top marks.

Respuesta de AnswerConnect UK
I love Answer Connect. We use them for both our UK and USA sites. The call quality is amazing as they only use people who are fluent in the language.

Respuesta de AnswerConnect UK
an efficient and professional service delivery ..thank you

Respuesta de AnswerConnect UK
Highly recommend, fantastic service & really helpful throughout the process

Respuesta de AnswerConnect UK
From the very first discussions I had with Answer Connect, I have been very impressed with how they have conducted themselves. They were able to quickly understand our requirements and then set about recommending and implementing a suitable solution. I am very happy with the service they deliver and have no hesitation in recommending their services to other businesses

Respuesta de AnswerConnect UK
AnswerConnect does exactly what they say they will do and we find their service to be a great benefit. We not only now have a personal answer service but have generated leads each month where we had none before.
Easy use/setup and contact with the team is very good.
Recommended.

Respuesta de AnswerConnect UK
Very happy with AnswerConnect. They took time to understand our business and to understand the role we wanted them to play in helping take customer enquiries when there is nobody in our office. We've been working with them for a month now and its working very well. We receive information in an easy to understand format and the leads from calls received are easy for us to follow up. The charging structure is flexible and very fair too.

Respuesta de AnswerConnect UK
Highly professional service, I would recommend this company to anyone.

Respuesta de AnswerConnect UK
Have responded well to feedback and steadily improved

Respuesta de AnswerConnect UK
We've been using Answerconnect.co.uk for a while and their staff are always so helpful. Our calls get answered very fast and we receive notifications by text and email immediately.
excellent service and professional team.

Respuesta de AnswerConnect UK
Answer Connect takes so much of the worry out of running an international business. Equivalent to hiring a personal secretary for every member of staff - but affordably! Excellent customer service - always available, extremely friendly and efficient.

Respuesta de AnswerConnect UK
AnswerConnect is dedicated in taking care of our calls. We found them very reliable and professional. We are pleased to know that they are dealing with our clients in such a way.

Respuesta de AnswerConnect UK
Very receptive to feedback and helpful staff

Respuesta de AnswerConnect UK

Respuesta de AnswerConnect UK
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