Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más
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Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más
La empresa ha respondido
We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Ver más
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Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Ver más
An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Ver más
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AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.
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AnswerConnect, 11 Rutland St., EH1 2DQ, Edinburgh, Reino Unido
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I have felt incredibly well supported by the Team at Answer Connect, Joanne, Jill and Katie have all been absolutely fantastic!
It has been an absolute pleasure and I look forward to a continued working relationship.
Very impressed by the AnswerConnect team and service.
I’ve just launched a start up estate agency and wanted ALL callers to receive a great experience from day one of dealing with my company. As a start up we don’t have any staff and I did not want people to ever go to voicemail or get an engaged tone. Answer Connect have enabled me to do this and their pricing is fair and I feel represents the service their offer well

Respuesta de AnswerConnect UK
Answer Connect supply an excellent service. When they begin working with you they put in lots of time refining the script to get you the best results when you go live. They are really easy to contact to make amendments to the script and keep in contact to check how things are going. The calls are answered consistently and effectively.

Respuesta de AnswerConnect UK
Excellent Service - Highly Recomended
Sales executive, Joanne, that I dealt with was clear, accommodating and provided excellent customer service.
I then dealt with Jill in the set up of our specific needs who was also excellent.
The service so far has been as advertised and worked perfectly.
Great payment model and after care too.

Respuesta de AnswerConnect UK
We have been monitoring our call handling for some time .I must admit I am very impressed with the service AnswerConnect provides for us.All operators have been handling calls for Drain Doctor Aberdeen on a very high professional level.There were few calls when the operators did not have the right keyword to work with ,but they used a common sense and made sure a customer is satisfied with the answer.I will be honest the people outside our company and supply chain would not have a clue what those keywords actually mean. The operators acted as if they are very familiar with the above mentioned concepts.They were not confused they just acted normal.That was superb .They were also magnifison while handled straight forward calls
I want to express my deep appreciation for your and your operators efforts.
Many thanks again from the bottom of my heart
Keep up the good work
Drain Doctor Aberdeen
Alexei Vodopianov
Managing Director

Respuesta de AnswerConnect UK
Great service, warm friendly people. Very reasonable Highly recommended

Respuesta de AnswerConnect UK
i can confirm that the service our company receive from Answer-connect is excellent.
They handle all of our out of hours calls very efficiently and professionally.
Our company would not hesitate to recommend Answer-connect to others requiring the same type of service.

Respuesta de AnswerConnect UK
AnswerConnect have been amazing for us. The service is incredible and the client login dashboard really helps us understand where we can improve our service to clients

Respuesta de AnswerConnect UK
Great company to deal with. I get all my missed calls through very quickly on either e mail or text enabling me to respond quickly wherever I am.
No complaints from customers regarding how my calls are serviced.

Respuesta de AnswerConnect UK

Respuesta de AnswerConnect UK
Fantastic service. Always quick to respond to changes and very easy to use.

Respuesta de AnswerConnect UK
Friendly and efficient team. No issues ever and so highly recommended.

Respuesta de AnswerConnect UK
We have had a great experience with Answerconnect.

Respuesta de AnswerConnect UK
Very useful service - easy to communicate with and set up the scripts for call handling. They form a very useful part of the front-end of our business and definitely help us convert more enquiries into clients.

Respuesta de AnswerConnect UK
Really easy to set up, customised to my business needs and regular check ins with an account manager. Would definitely recommend to anyone looking for this type of service.

Respuesta de AnswerConnect UK
we use this service for out of hours emergency support and even though we don't make the most use of the system as our systems are extremely robust, they have always made sure we have what we need. Great customer service!

Respuesta de AnswerConnect UK
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