Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más
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Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más
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We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Ver más
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Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Ver más
An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Ver más
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AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.
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AnswerConnect, 11 Rutland St., EH1 2DQ, Edinburgh, Reino Unido
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We used this telephone answering service for about a year as a temporary measure whilst we were restricted from being in the offices due to Covid restrictions and whilst we moved towards a permanent direct dial teams based solution. Sometimes the messaging could get a bit lost in translation however generally the service was pretty efficient and we would receive emails with details of the calls which allowed our staff to return calls quickly.

Respuesta de AnswerConnect UK
I have used AnswerConnect for around a year and I am delighted with the service, a great bolt on for an SME to use.

Respuesta de AnswerConnect UK
Very impressed with the team from Answer Connect, they're very professional the the system of call recording works perfectly - Thanks for all your assistance.

Respuesta de AnswerConnect UK
Reliable company and excellent service. Website provides all useful information and easy to navigate.
Thank you.

Respuesta de AnswerConnect UK
Have used answer connect for a couple of months now and have been really happy with the level of customer service offered. The portal makes things very easy and the quality of the information collected on messages has been good.

Respuesta de AnswerConnect UK
ACUK help bring our services to life with a courteous, professional, and flexible service. They are always keen to help realise value for us and a special mention to Jill who conducted a detailed review of our service recently and was very knowledgeable on the configuration. A pleasure to work with all round and I'd highly recommend them.

Respuesta de AnswerConnect UK
AnswerConnect has given our company more flexibility by not having to employ further office staff. Answering the phones can be very time consuming and costly.
The customer receives a very professional service and the messages taken are instantly passed on, all for a moderate cost - well done AnswerConnect!

Respuesta de AnswerConnect UK
Really great efficient service, very streamlined process, well demonstrated. Great communication throughout the whole set up process.
Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She worked through it methodically brining value to the process. Everything is now updated to reflect recent changes and we're confident to use answer connect as our call answering partners. Great service. Thanks!

Respuesta de AnswerConnect UK
Our first three months has been outstanding! The entire team at AnswerConnect have exceeded our expectations. I can't recommend this company enough.
Very professional. I had a minor tech problem, posted something in the chat and I got a call back on my mobile within 1min.

Respuesta de AnswerConnect UK
Andy, Jennifer and their colleagues have been more than helpful over the past few months of using AnswerConnect for our business. They have saved us lots of time and energy and for that we are grateful as it means we are able to work on other important jobs whilst they pick up our calls.
Thank you all!

Respuesta de AnswerConnect UK
Andy and his colleagues were extremely helpful and knowledgeable and the entire set up was easy and pain free. Good value for money for a great service.

Respuesta de AnswerConnect UK
This company really do what they say. Andy Carruthers was an excellent contact who explained how the service could help my business. The lady who helped me with onboarding was brilliant and guided me all the way through set up. I had nothing to worry about and could easily see any customer enquiries I needed to follow up on. My business moved more online and telephone comms was very minimal and Andy recommended that the service could be halted whilst this was the case. No question I will be recommending AnswerConnect UK to all my friends in business from now on.

Respuesta de AnswerConnect UK
Great service ,
Staff are lovely, Jill was great, I would have no problem recommending this company, We no longer miss any calls and are much better off financially because of Answer Connect.

Respuesta de AnswerConnect UK
Great professional efficient service which has proved invaluable over past few months. Would highly recommend.

Respuesta de AnswerConnect UK
I cannot recommend this service enough. Even my attempt at mystery phone calls were always met with absolute professionalism and friendliness. For a growing business this has been a godsend.

Respuesta de AnswerConnect UK
We've had a great experience with AnswerConnect - they've been receptive to the feedback we've given and responded quickly. I think the service is very good value for money. Highly Recommended.
Excellent service from initial setup, fine tuning, and final execution of the service on a day to day basis. AnswerConnect most importantly listen to, and act upon feedback - couldn't ask for more :)

Respuesta de AnswerConnect UK
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