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AnswerConnect UK Opiniones 

206
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Answer Connect have been a tremendous help for our small business (we use their live call answering - 'virtual receptionist' service). Their team have made the set up process really smooth and easy. T... Ver más

Valorada con 5 estrellas sobre 5

An absolutely amazing call answering service in the UK. They provide: - Web chat services - Call answering services - Updating info onto our own CRM - They book meetings onto my Calen... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de contestadora
  2. también en la categoría
  3. Centro de atención telefónica

Escrito por la empresa

AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.

Escrito por la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

206 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

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20 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Excellent Service from the Answer…

Excellent Service from the Answer Connect Team. I tried the service for my one man company. However the level of calls my company recieved did not warrant even the lowest plan at £120 they had to offer. Had they had a lower price plan I would have stayed

2 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used answer connect for three months.

I have used answer connect for three months now and am extremely happy with the service provided.
The managing director of our company is hard of hearing and doesn't feel comfortable answering calls especially while busy, answer connect have been brilliant.
We went through everything together over the phone to start with full training on how to use the portal, it was all very simple and easy :)
Couldn't recommend them enough.

30 de junio de 2021
Opinión espontánea
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Respuesta de AnswerConnect UK

Thanks for the brilliant review and the recommendation Sean! We're glad to hear that we can step in and help out with your calls especially during your busy period.

Valorada con 5 estrellas sobre 5

Three days into my trial. Very happy

Three days into my trial and I am over the moon with the way my calls are being answered. It was a problem area for us and looks like we are now in safe hands.

22 de junio de 2021
Opinión espontánea
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Respuesta de AnswerConnect UK

Thrilled to hear that you are over the moon with the service Darren. Thank you!

Valorada con 5 estrellas sobre 5

Used for 3 month trial and renewed

Used for 3 month trial and renewed. Great service and great value for money.

Allows us to work onsite and in the office without interruptions when needed and allows us to respond to genuine calls at our convenience.

13 de junio de 2021
Opinión espontánea
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Respuesta de AnswerConnect UK

Thanks for taking the time to review the service Eve! We're so pleased to hear how much the service is helping you manage your calls.

Valorada con 5 estrellas sobre 5

Very happy with the service

Very happy with the service. A vast improvement on our old supplier and cheaper too!
Have done personal testing on the calls myself and each time the call has been taken perfectly.
The admin panel for management is a great help also, everything is clear and easy to find.

10 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

They Saved Our Sanity!!

We took advantage of the trial that was offered and this provided excellent value for money whilst giving us an opportunity to test the service. Our business is seasonal and we ran this in our 3 busiest months and we literally could not have done without it. With Covid our online business has been even busier - using AnswerConnect saved our sanity. We will definitely continue with them.

25 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have been a vast improvement over my…

Have been a vast improvement over my previous supplier. Have a great activity dashboard have provide simple but handy tools such as text messages for urgent messages. Well priced and overall great value for money. Highly recommended. Laurence @ Molly Maid Horsham

21 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome

Awesome, just awesome. I've tried to catch them out with dummy calls and EVERY time the call has been handled professionally and an accurate text message and details shown on the app. Very flexible, if you want to change anything (eg change of contact number for them to call) , you either do it on the app of just click on support.

12 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well Worth It

I have just finished a 3 month trial of the service and whilst I was sceptical at first it has turned out to be just what I needed.
Spending more time away from the office now I was concerned over missing what could turn out to profitable calls - this service catches all those and I can then call them back in my own time
I was unsure about the cost to start with but as the trial went on it became clear it is worth every penny (we are now on the £99/month 120minute deal) where else am I going to get a receptionist for just over £3 a day!

11 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

This has been a great service since we started it for our business. Running a very busy gym doesnt leave much time to answer the phone and this is where Answerconnect have been a massive help! From the first initial call regarding my enquiry all the way through to setting up the service has been fantastic. The customer service has been great from a business point of view and also from a customer! We never miss a call, Great service all round
Suzanne Fox
No1 Gym
Ponteland

6 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Proficient reliable call handler

We used these guys for emergency call outs and they were first class.

They were able to text and email engineers every call instantly and at no extra cost. I done many test calls and never did it take more than a ring or 2 to get connected to someone.

6 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company

AnswerConnect UK are a fantastic provider, they are quick to respond to our needs, their processes are simple, easy and quick to use. Their app based provision is easy to use and benefits us greatly as an out of hours service provider.

James Kirby (The Dodd Group (Midlands) Ltd)

5 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great value call handling solution

We are regularly out of the office and this team really helped us significantly during the worst times of the COVID pandemic.

I would have no hesitation to recommend this company.

A gentleman named Pradeep was very helpful whenever we needed help with anything.

4 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second to none...

From start to finish our experience was second to none, it has certainly helped us grow to the size we are now, and they are always there with any queries we have...a great choice from our point of view!

30 de abril de 2021

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