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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

8 months now I've had this escooter Apache pro 500w. After owning a filido M1 pro ebike & this escooter is 💯🛴 much better to own ride maintain etc etc. But there are faults like with everything i... Ver más

Valorada con 4 estrellas sobre 5

Within one week of receiving the scooter the rear tyre won’t stay inflated- only done 30 miles on it. No sign of a puncture looking at the rear tyre. UPDATE- after care service was very good, scoote... Ver más

Valorada con 5 estrellas sobre 5

Dan was awesome, he helped me narrow down what controller I needed for my apachie pro. Along with fast replies plus great advise. The part was with me in 3 says :) My scooter is now back on the road :... Ver más

Valorada con 5 estrellas sobre 5

Delivered FedEx next day, really pleased. Smart looking scooter from a UK based company which was a must for me. Solid bit of kit, looks much more expensive than it was and performs that way too. Def... Ver más

Información sobre la empresa

  1. Concesionario de motocicletas Scooter
  2. Tienda de reparación de scooters

Escrito por la empresa

Welcome to Apachie. A market leader in electric scooters. Our fantastic range of e-scooters and e-accessories feature the latest in high-tech design, reliability and crucially, are eco-friendly. Based in the heart of Cheshire we offer an unparalleled level of service and after sales support. Every one of our scooters is checked thoroughly by our team of expert engineers before leaving our warehouse and every scooter we sell is backed by a comprehensive 1-year warranty for full peace of mind.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 40% de las opiniones negativas

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4,4

Todas las opiniones

(205)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding scooters and customer…

Outstanding scooters and customer service the best I’ve ever received thank you. Delivery was slower than expected but that was not any fault of the company, it was a lazy driver not wanting to deliver on a Saturday! But they came on Monday and we’re perfect.

11 de octubre de 2023
Valorada con 5 estrellas sobre 5

Happy

Got into bit of a jam with my E scooter they came and collected it fixed it and brought it back very professional very happy would recommend anyone to use them

3 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

THE WORST CON. VERY POOR

I ordered my scooter under the impression i would receive it on a next day delivery promise.
Very misleading and blatant false advertising as i only received it 3 dsys later resulting in my son getting his birthday present late which is unacceptable and upsetting.
I emailed Apachie to question why i had not received my item the following day and received an extremely rude and mocking email which totally disgusted me.
I responded asking for relevant details to the complaints department and i still haven't had any response. Absolute joke of a company.
I would strongly advise anyone to avoid using this company.
By far the worst online experience ive EVER had and would NEVER EVER give these jokers a single penny again.
Biggest con artists of false advertising ive experienced and by far the worst customer service ive EVER had to deal with.
Very unhappy customer and im upset i had to give them 1 star.

6 de septiembre de 2023
Logotipo de Apachie

Respuesta de Apachie

Hi Paul,

That statement you've made is absolutely ridiculous. You ordered at 10pm Thursday night on 07/09/23. It clearly states on the website order before 2pm for next working day delivery. Your order was dispatched Friday (08/09/23) for next working day delivery (Monday 11/09/23). Also, you claim we sent a rude email back to you, I've just checked, the response we sent wasn't rude at all. We simply explained the above to you. Here is what we said -

"Hi,

thanks for your message. I see your order was placed just after 10pm on Thursday evening. Delivery is next working day. Your order was dispatched yesterday and will be delivered Monday.

There is no false advertising or misinformation.
B.Rgds, Dave.
Apachie Scooters"

You also never replied to us after that. So to say you asked for a complaints department and we never replied is a false statement. We do not false advertise at all, please look through our other reviews and you will see we go above and beyond to help our customers.

Best Regards,
Dan

Valorada con 3 estrellas sobre 5

Great communication with company as the…

Great communication with company as the scooter purchased is not working properly. Company are picking up scooter to assess what is wrong with it rather than replace which I find disappointing as the scooter is only 2 weeks old

29 de agosto de 2023
Logotipo de Apachie

Respuesta de Apachie

Hi,

I was able to find your order on our website but I am unable to find any correspondence between us and yourself on the Apachie emails. Could you please email info@apachie.co.uk so we can assist you further?

Best Regards,
Dan

Valorada con 5 estrellas sobre 5

Arrived within days and I live on the…

Arrived within days and I live on the Isle of Man, any questions I had were answered within a day, lots of spare parts on the site really couldn’t ask for much more, had my first go and thought it was on high speed until I got back and used the app to find out I was in low speed, solid built scooter and I would highly recommend this scooter to anyone and everyone.

29 de agosto de 2023
Valorada con 5 estrellas sobre 5

Excellent Customer Service

Excellent customer service from Dan. Scooter was collected, Fixed and returned for free under my warranty within 1 week of my first email. Thanks again Dan.

4 de septiembre de 2023
Opinión espontánea

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