Apple Opiniones 

If you are an Apple enthusiast like I am do NOT use the Irish Apple Store they are so incompetent it’s actually unbelievable! 25 years of loyalty and they don’t care one bit.

i have been saying for years that apples advertising is only reason its a major company thats brilliant .if people just look at products thoroughly they wouldnt buy them. why buy something that limits its uses? my daughter has been an apple fan ..iphone ..ipad ... until she went to uni. then she found some apps on i phone limited the some internal programs on them .so she had to use a windows laptop to finish her assignment. now doing teacher training again she has to use a windows laptop to do work , all this why i look at the very expensive ipad not used. finally my daughter has realised that apple products including iphones . laptops and desk top computers do not offer the same versatility as a windows . although i think apple has a unbelievable advertising program which has made it a top company . im finally so happy my daughter now realises its limitations.although i wish it had happened before i bought her an ipad for 1800 euro!!!!

I feel like a sucker being talked into going to Apple!! I have been an Android girl every since I got my first phone and I should have NEVER changed to iOS. Everyone talks all this stupid hype about iPhone and how great it is and how much better you are if you have Apple but the only thing I've gained is the fact my texts to another iphone are blue.....wow....I'm so impressed. Nevermind the fact that my iPhone constatntly disconnects from my car and I have to shut everything down and restart my phone every single time I get in the car to try to connect it bluetooth.....and most of the time it doesn't work. The talk to speech is so horrible I can't even use it. I have an Apple watch that started out fine but after a month I stopped getting notifications and when my alarm goes off or I get a phone call, I can't control it by my watch. I'll answer my phone and my watch keeps ringing. Same with the alarm, I will turn it off by my watch but the alarm on my phone keeps going. I have tried disconnecting the bluetooth and reconnecting it countless times. I have wasted hours trying to make sure both my iphone and watch are up to date and it makes no difference. Most of the time the phone or watch is "checking for updates" and after 20 minutes says "failed, unable to check for updates", so that's no help. I also have to use a multi-factor security app on my phone to log into my computer at work and half the time I am stuck, unable to start my computer for several minutes because my phone can't open the stupid notification.

I never had all these issues with Android!!!

For all you people that told me for years "iPhone is way better".... well I have tried both and Apple I can say for sure is crap!!

I bought an iPhone 17 Pro 256GB in Cosmic Orange from Amazon Ireland on 22 June 2026.

After only approximately two months of normal use, the original orange aluminium finish visibly changed to pink/rose. There was no drop, damage, liquid exposure or use of chemicals. I have photographic evidence of the change.

Apple Support reviewed my case (102972034804) and classified the issue simply as a “cosmetic defect”. I was told that no further escalation was available.

My concern is that Apple has not provided any technical explanation for why this abnormal change in the factory finish is cosmetic damage rather than a possible defect in the material, coating or manufacturing process.

Apple’s own warranty terms distinguish cosmetic damage from defects in materials and workmanship.

I am asking Apple to investigate the actual cause of the discolouration and provide a reasoned written decision rather than simply dismissing the issue as cosmetic.

This is a new €1,000+ device that changed colour after approximately two months of normal use. I believe consumers deserve a proper technical explanation and a consistent warranty decision.

Apple Case: 102972034804

Apple care warranty plus ..on the phone for two hours …incomprehensible…truly shocking…?? Infuriating

iPhone 17, in use 22 days and already is broken!!!!!!
Has been sent to repair but no parts available!!!!!!!!
Is that a JOKE? Is that how Apple care about customers???
Why haven’t I still got replacement????!!!!
Is that a "new" Apple quality???!!!
iPhone, no more trusted device.

I had issues with trying to download apps , managing my storage which took 4 separate agents over 2 days to rectify the issue.
It wasn’t easy but every single agent I spoke to were superbly polite, patient and most of all very knowledgable in all the assistance I received.
All issues were resolved this evening by Abdul who again could not have been more helpful.
Apple.. You have superb customer assistant staff to be proud of .
5 stars doesn’t even cover it

They were so helpful on the phone and so nice and fixed my speaker

After last night's rubbish "upgrade" to my iPad, I was going to leave a shitty review. However, as an Apple user since 1986, I don't think I can say anything that hasn't been said. Apple have always manufactured nice hardware, but their software is rubbish. I gave up on them 10 years ago, moving to Windows 10 and Android. The iPad was a gift and I really am at a loss to say anything positive about it, other than good battery life.
I'm amazed that the great hoax that is post-Jobs Apple is continuing...

I paid €1480 + VAT for a MacBook Air 13 inch M1 4 years ago. The MacBook developed a crack and I phoned to get it replaced. Apple say the price to replace the screen would be €530. Rip Off. No attempt to look after Customer Loyalty. I talked to the Apple manager and he said there is nothing that he can do.

I upgraded to airpods pro 3 which broke only after 2 weeks of usage. Instead of replacing them with a new pair and admitting that Apple sold me a faulty product, they offered me a repair which they said would take 2-3 days. Well it's been more than a week and still no update and no offer for a replacement. Now I'm left with no airpods and they took my money for a broken product.

Absolute shambles

Do NOT shop on the Apple store website. I bought a Mac, my order was cancelled without any notification, and I have still not been refunded days later. Support is useless, promises a refund and doesn't deliver.

My order was cancelled on the same day, after the funds were changed already. I didn't received any notification about this and only noticed that next day. 6 business days later I'm still waiting my funds to be released.

Ordered another Macbook, great product but also outstanding customer support.

My courier dropped the package to the wrong location and didn't ask anyone to sign for it. Rather than make me wait or sort this out with the courier, Apple sent me a replacement which arrived next day!

The original one turned up outside my door about 2 weeks later, I called Apple and they sent another courier to collect it.

They calim to gain technologies, but iphone 7 wasn't laggieng after 5-7 years, that's top quality. Now my iphone 13 works like 5 year old android. And we have to add price, which goes up and shrinkflation. That's nonsence

Apple Allows Garbage Apps to Profit – No Accountability for Refunds

I’ve spent nearly €40 on applications through the App Store, only to discover that nowadays, anyone can create a non-functional app, upload it, and profit—even when the app completely fails to deliver on its promises.

I reported an app that was clearly broken and laid out all the facts. I even invited Apple to conduct a screen-sharing session to see the issue firsthand. Despite this, their response was dismissive: “The app doesn’t qualify for a refund.”

This is unacceptable. Customers are spending their hard-earned money on what turns out to be trash, and instead of taking accountability, Apple refuses to act. This platform, once known for quality and integrity, is now littered with poorly made, scammy apps.

Apple is becoming a massive disappointment. Allowing such garbage to thrive and dismissing genuine complaints is disgusting. Do better, Apple!

Really bad culture. Camera fault on an iPhone 14 Plus which is less than 2 years old . They would not fix under warranty as bought in US. Looking in web it is a common fault with this phone . A car company would be obliged to recall. No decent Apple service in ireland . Went to Apple Store in Spain and replaced camera for €199. Had contacted customer service online and talked to ‘senior’ agent Sindy who promised to revert when researched - never did . Their culture is arrogant and dismissive. Looking for alternatives to get out of their web of control!
- a quick update. I now see Apple are fixing , free of charge, iPhone 14 Plus phone built in a narrow time in 2023/24- does not include mine and many others . They are admitting they have a problem but not the extent of it - unbelievable

I was working in Apple for 4 years, never saw a Racist and arrogant people like people there, Especially in Ireland work from Home or Cork, I reported the issue to CEO, and now I have a Case in Court against Apple and their Racism, and a case in WRC work relations, the issue is rhat many workers there are Active members of New Nazist and Racist groups and are widenly showing it in their Social Media Activities, but the worse is that they implement this in Apple towards other Employees, and Mangement and HR do nothing, as if they are Encoureging them

My overall experience with the Apple Care refurbished program was disappointing:

1) Data Transfer Issues: The main reason I opted for a refurbished product delivered to my home was to switch all my apps from my current phone to the replacement. Instead, I was asked to turn off Find My Device and erase all data on my current phone before starting the process. The absurdity is that I was able to enable Find My Device after this and install the backup! When asked why the support was not able to explain why. Why!?

2) High Charges and Unreasonable Return Period: Apple charges the full amount of the replacement device (1200 euros) and gives only 10 days to return the original phone to avoid the charge. This period does not account for any delivery issues with the replacement device. In my case, UPS (as usual…) had issues delivering my device, making me worry I would be charged the full amount. When I contacted Apple support about UPS’s delay, they informed me that if I couldn’t send back the phone in time, I would incur a charge, but they couldn’t specify the amount of the charge in case of a delay.

3) Poor Quality of Refurbished Devices: Once I finally received the refurbished device, it died after just 2 days! This indicates the extremely low quality of their refurbished devices. I had to visit the Apple store where they couldn’t determine the problem. The technical support team were quite sorry and attempted to get me a new phone due to the poor experience. Unfortunately, Apple only provided another refurbished device, leaving me unsure of its longevity.

Given these experiences, I cannot recommend Apple’s refurbished program.