Had to come here to highlight how amazing this company is and how top notch their service since years! I bought 2 washing machines over the time of 10 years, just got my second one today, and... Ver más
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Consulta las opiniones de los clientes
I would give 10/10 if I could. Best company I have dealt with for a VERY long time. Best price Best online experience Best delivery service Best follow up service I wish all companies o... Ver más
Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Ver más
La empresa ha respondido
Quick delivery to regional Victoria. I called to check what would happen if I wasn't home and they picked up straight away and were happy to reschedule if needed. Delivery drivers were helpful and... Ver más
Información sobre la empresa
- Mayorista de aparatos electrodomésticos
- también en la categoría
- Tienda de electrónica
Escrito por la empresa
Australia's most awesome appliance retailer.
Información de contacto
20A Danks Street, 2017, WATERLOO, Australia
- 1300000500
- support@appliancesonline.com.au
- appliancesonline.com.au
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
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Great pricing gr at communication and…
Great pricing great communication and great delivery service.
Fridge died Friday afternoon around…
Fridge died Friday afternoon around 4.30 jumped online large 2 door fridge delivered 12.30pm Saturday took the old beast awesome thankyou
We have bought many things from…
We have bought many things from Appliances Online over the last 8 years and I cannot think of anything that would stop me from going there first when I need something. We have had deliveries in the country and the city without any hassle. 5 stars
Fast delivery, brilliant service
Fast delivery, great price and when I emailed to say I’d forgotten to use my voucher, they promptly sent a refund to my bank account. Fabulous!
Hard to beat value
So efficient, competitive pricing, install and remove old appliances at no cost. Old machine breaks and they literally have my order delivered and installed the following day
Positive Experience
Good experience (dishwasher purchase) due to the following:
1. Great choice of products
2. Price match
3. Free delivery
4. Free removal of old appliance
5. AMAZING trackable delivery service
I am yet to have a negative experience…
I am yet to have a negative experience from AO. Easy to compare and purchase items via the website, prices are competitive and often less than other places. Delivery staff have always been pleasant, easy to track and on time. The fact that they take away your boxes and old appliances, plus install the test the new item before they leave, is a huge positive for me. I recently bought a new bed frame and it is lovely, very sturdy and easy to put up. They even took my crappy old frame away, no complaints.
Great customer care
To be honest my experiences over the years with Appliances Online have only been positive from the ordering either online or by phone to the communication of the delivery time. I recently had a mattress delivered and after the delivery truck had left my place I found some small damage to the mattress. The customer care person was very forthright in organizing another mattress only thing it was a Friday and none in stock and no delivery until Monday which was of course frustrating but overall they tried to fix the problem without any hesitation by offering an upgrade as compensation. Thank you to the Customer service team.
Nothing but positives
I’ve never had anything but a positive experience with Appliances Online.
This experience was nothing less than excellent.
Purchasing is safe and easy. The delivery was flawless. The guys were clean and polite. The guys removed my old appliance immediately. They unwrapped my new appliance outside and carefully brought it inside and connected it. They made sure to show me how to use the appliance before leaving.
Excellent way to purchase appliances
Excellent way to purchase appliances
Cheaper than other stores or online options
Quick delivery
washing machine
Fantastic service. So easy to deal with. Terrific delivery team. Don't go anywhere else.
Delivery service is horrible
Delivery service is horrible. My fridge broke down on Friday; so I ordered one for delivery on Saturday. The delivery driver was late- then they did not deliver the fridge as it is a big fridge and they need 4 people. Excuse me, this isn’t new information and is purely poor planning. Then they said they’ll deliver on Wednesday morning- so sign of them yet. The delivery driver does not reply and the delivery keeps moving further and further. AO should really look into the performance of their delivery partner. This is abysmal service!

Respuesta de Appliances Online Australia
Friendly efficient service.
Friendly efficient service.
I have used twice now. Easy to deal with and very competitive prices.
Plus on both occasions the delivery team were fantastic.
I will definitely use again if needed but will recommend to all of my friends and family 🙂
Outstanding service all round
I ordered a TV on a Sunday and they delivered it on the Monday!
Unfortunately, when we unboxed it when I got home from work we found that the screen was cracked. However, after a call to the team at Appliances Online the next morning, they arranged a swap for the Wednesday. Outstanding Service!
The delivery guys were also very helpful.
Thanks Appliances Online, we will be back!
The order process is very easy
The order process is very easy, the pricing is great. They give you a delivery date and then a two hour window. Their people are professional. They installed the new tv, removed all the packaging and the old tv. It was a seamless and easy process and I would recommend Appliances Online highly. Thank you.
Highly recommend
Highly recommend, fast delivery, exceptional service, fair pricing. Will definitely purchase from them again.
Delivery service is abysmal
We had a washing machine order and were told last minute (10m after expected time) that it cannot be delivered because they cannot park a large truck anywhere in the CBD. From logistics point of view, if the company is providing delivery service, this is what you need to account for prior to loading the product on your truck, you don’t do this last minute and cancel the delivery. This makes your customers feel like you don’t value their time. Your customers have already made plans to receive the delivery, so commit to it. This is not the first time we’ve encountered this behaviour, it has not improved.

Respuesta de Appliances Online Australia
Friendly and very helpful
I looked on the website and knew exactly what I wanted but needed to make sure the dryer and the washing machine were compatible . I contacted the very kind and helpful, Courtney and she made the entire process so easy. The appliances were delivered the very next day and the lads were so helpful. I’m never getting appliances from anywhere else!! 10/10
Excellent from start to finish
Excellent from start to finish. Very user friendly website & streamlined online ordering process with variety of payment options. Very efficient & professional customer service interaction to secure a price matching discount. Very good price. And finally a prompt, efficient & friendly appliance delivery & installation process. Thank you. Highly recommend. Nothing to improve. Keep up the great work!
5 stars every time I buy
I’ve purchased several items from Appliances Online over the years - washer/dryer, fridge, microwave, heaters etc. Every purchase has been 5 star. My favourite bit is them removing the old appliances, since I have a small apartment. Website is great, delivery guys are always on time with good communication in advance. Probably my most favourite online store.
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