Winning Appliances Opiniones 

114
•
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a new Westinghouse cooktop(old one 30+years ceramic glass developed cracks). Easy on line process, quick delivery on time & great product. Excellent all around

Valorada con 1 estrellas sobre 5

Don't use Winnings Appliances, buy Andi-CO related products or anything to do with 3M Leibherr. I paid $10,000 for a Falcon oven. I was told it arrived into the country mid August. It took 3M... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Over the Easter weekend our 10-year old Siemens Dishwasher 'gave up the ghost'. Visiting the Crows Nest store this morning relieved my anxieties & answered all my concerns. Nunda Wiersma, Winning's P... Ver más

Valorada con 5 estrellas sobre 5

Winnings customer service is unparalleled as is their range and commitment to the best possible product and price, delivered in the quickest timeframe. In more than 25 years they’ve never let me down... Ver más

Información sobre la empresa


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(114)

25 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Don't use Winnings Appliances

Don't use Winnings Appliances, buy Andi-CO related products or anything to do with 3M Leibherr.

I paid $10,000 for a Falcon oven. I was told it arrived into the country mid August. It took 3M 5 weeks to dispatch from Melbourne to Sydney. They then sent the oven to Queensland because they "forgot" to load it off the truck. This was after I had already expressed disattisfaction with the service I had received so obviously my concerns or request were not passed on. I was told by two seperate people "It will arrive to our Sydney Warehouse tomorrow and we will ship it the next day" I get to the next week and it still had not arrived.

Manager just kind of laughed at me a lot of the time on the phone. I don't feel he took my upset or concern seriously. I wasn't contacted within time frames set by Winnings staff for updates.

Ridiculous system, poor service, haven't even got the oven yet and am dreading it arriving and having any problems if this is the level of care or service I will recieve. Go with Harvey Norman Commercial department if you are looking for big ticket appliances.

24 de septiembre de 2026
Opinión espontánea
Logotipo de Winning Appliances

Respuesta de Winning Appliances

Hi Michael,

I’m sorry to hear about the delays and the experience you’ve had with your Falcon oven order. We’d really appreciate the opportunity to look into what has happened and review the history of the order.

Could you please email us at customerexperience@winning.com.au with your order number, or alternatively your contact details so we can locate the order?

Once we have those details, a member of our team will investigate this further and get in touch with you directly.

Kind regards,
Peter
Customer Experience Team

Valorada con 5 estrellas sobre 5

Amina was great

Amina was great - very friendly and helpful. We were very impressed with service and price given we had never shopped at Winning Appliances before. Highly recommend.

18 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Service

I was looking for new Shaw Ceramic Sinks for our extensive home renovations. It was very easy to order on the phone and the customer service rep was very knowledgeable. My order arrived on time, as stated and the delivery men were incredible. Extremely efficient and polite. Explained everything to me, opened the boxes to ensure all was intact, took photos and emailed me all photos and their delivery report. Very professional. The Osborne Park, WA, Winning's Appliance Team is remarkable. I'll definitely be a repeat customer. Especially since I live in a regional area of the Southwest and I couldn't have had been able to make my purchase without spending more through an East Coast Distributor. Regards, Dave

13 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

A shambles

I had an issue with my delivery and I emailed a staff member. The long convoluted reply was obviously written by AI and did not address the issue. Give AI a miss and just pick up the phone.
The staff member I ordered from was very helpful, but other staff members at the end of the phone were supercilious.
The washing machine was left plugged in with the transport bolts still left in and the installation plate was lost.
The guys who finally came to sort the problem were delightful.

19 de junio de 2026
Opinión espontánea
Logotipo de Winning Appliances

Respuesta de Winning Appliances

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. I'm really sorry to hear about your experience and thank you for bringing it to our attention. May I kindly ask for your order number and I can look into this further. Alternatively, please feel free to reach out to me at customerexperience@winning.com.au

Valorada con 5 estrellas sobre 5

Gorgeous showroom and truly helpful sales staff

From the minute I walked in I felt like I was in heaven. Staff actually wanted to help me and Oliver was SO knowledgeable and patient. I was there to get all the appliances for a kitchen renovation, so we did a lot of comparisons between options. The space itself is extremely roomy and everything is displayed with lots of room to move around. The cup of coffee and snack at the end didn't go astray either after all that 'work'. Instead of being a couple of hours of confusion it was a bit over an hour of decision making after looking at the options. What a pleasure.

27 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional

Professional, helpful staff and quality, stylish designs. Excellence in all areas.

Delighted with our new environment.
Thank you Winnings.

20 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Canberra Winnings Store - poor service

Canberra Winnings Store. I bought a Miele washing machine off the floor, discontinued model. Was told it would take 4 weeks to get it out of the display and delivered, turned out to be 6 weeks. Then they delivered it without the stabilisers installed, great. Then it was in demo mode so it can't be used. They didn't go out of their way to find a solution, I had to contact them. They were very sorry but still didn't do anything helpful like organise Miele. So I contacted Miele direct, wasted an hour of my time with an overseas call centre who had no technical information that was helpful, but they at least arranged for a tech to attend. Another week of no machine. So of course it was then on me to make sure I was home and rearrange my work to facilitate the technician's visit. Winnings never followed up. So they might look all flash but when it got it a bit hard the service wasn't there. I will not buy there again.

15 de mayo de 2026
Opinión espontánea
Logotipo de Winning Appliances

Respuesta de Winning Appliances

Hi,
My name is Krishelle and I work in the Customer Experience Team for Winning Appliances. Thank you for taking the time to share your experience, this is not the level of service we aim to provide. I'd love the opportunity to look into this, may I kindly ask for your order number? Alternatively, please feel free to email me at customerexperience@winning.com.au

Valorada con 5 estrellas sobre 5

I was looking for a combi steam oven

I was looking for a combi steam oven. Winnings gave me excellent advice about various makes and models
I settled on VZug. I has proved to be an excellent choice in all aspects. Winnings contacted me after installation to advise me about a VZug demonstration by a chef. It was fantastic. I'm having fun exploring all the functions available.
The oven arrived as advised on the window provided. Winnings is a very good company to deal with.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eureka! ....

What we needed was very hard to find...a fridge to fit the hole in our 30 y.o kitchen. It took a long time searching online to find the right size in the colour we wanted but once I found the Winning website it was so easy. To top it off the delivery experience left us feeling that we'd been cared for by experts in installation in a very respectful manner.

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Products were delivered promptly and…

Products were delivered promptly and installed. A problem post installation was fixed promptly with an extra visit. The after service was impeccable

7 de abril de 2026
Opinión espontánea
Logotipo de Winning Appliances

Respuesta de Winning Appliances

Hi Fiona,

Thank you for your kind feedback and 5-star review.

We’re really pleased to hear that the delivery, installation, and follow-up service met your expectations and that the issue was resolved promptly.

We truly appreciate your support and hope you enjoy your new products.

Many thanks, Thomas - Customer Experience

Valorada con 5 estrellas sobre 5

My first experience in purchasing from Winning Appliances

Over the Easter weekend our 10-year old Siemens Dishwasher 'gave up the ghost'. Visiting the Crows Nest store this morning relieved my anxieties & answered all my concerns. Nunda Wiersma, Winning's Product Expert simply took me through the alternatives and without fuss or pressure SOLD to me a new Dishwasher that will meet all my family's needs. It will be delivered and installed on Monday. Thank you Winnings. Most Impressive.

7 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Winnings - Northmead NSW - I had the pleasure of speaking with Amadini.

I had the pleasure of speaking with Amadini Bandara over the phone. I didn't have clear ideas for what appliances we were after for our kitchen renovation and wasn't sure if the specifics - Amadini was so helpful, patient and clearly explained the differences between the items to me in a way I understood without making me feel silly. She was amazing! I had a rough budget in mind but because she explained the comparison between different items, I ended up understanding that the items I had my mind set on, weren't suitable for what I needed for our kitchen. If it wasn't for Amadini, our whole kitchen renovation would be going pear shape.

Thank you Amadini and Winnings Northmead for your help!

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would definitely use this company…

I would definitely use this company again. I found the best price which was great, but also the ordering and delivery processes were very easy and very fast. Notifications were accurate so I knew exactly when to be home. Can’t fault them!

9 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They can use better delivery services

They can use better delivery services, for example, Australia post.
I ordered an item a week ago, still not received.
I tried to reschedule the delivery twice
each time they said it will be delivered the next day but they didn't.
I was supposed to install the appliance this weekend but I guess I will not be doing that. Opened a support case with Big W , that is the platform they advertised on.
Btw, perhaps next time specify the item location so people can estimate delivery times
hope this helps

13 de febrero de 2026
Opinión espontánea
Logotipo de Winning Appliances

Respuesta de Winning Appliances

Hi Ben,

Thank you for your feedback, I’m sorry to hear the delivery hasn’t gone as expected, especially with installation plans lined up for the weekend. I can understand how frustrating that would be.

Could you please reach out to us directly with your name, email, and phone number so we can investigate the delays and provide a clear update? We’re more than happy to look into this properly for you.

If you can send through your details to customerexperience@winning.com.au, I’ll do my best to get this resolved for you as quickly as possible.

Kind regards,
Peter
Customer Experience

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más