Appliances Online Australia Opiniones 

5943
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would give 10/10 if I could. Best company I have dealt with for a VERY long time. Best price Best online experience Best delivery service Best follow up service I wish all companies o... Ver más

Valorada con 5 estrellas sobre 5

Quick delivery to regional Victoria. I called to check what would happen if I wasn't home and they picked up straight away and were happy to reschedule if needed. Delivery drivers were helpful and... Ver más

Valorada con 5 estrellas sobre 5

Appliances online customer service never ceases to amaze me. You can really tell whether a good company is a good company based on their after purchase customer service. They've been prompt, gracious... Ver más

Información sobre la empresa

  1. Mayorista de aparatos electrodomésticos
  2. también en la categoría
  3. Tienda de electrónica

Escrito por la empresa

Australia's most awesome appliance retailer.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 97% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(5943)

697 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

The worst service and experience ever

The worst place ever. They messed up my delivery 2 times. They promised to take away the old bed and then refused to take it. When I tried to solve this problem with them I was made to feel like it was my mistake. Don’t buy anything from this place.
Thanks for responding but this not clear and they said they would take it if I dismantled it. This needs to be clear. The way the mistakes have been handled is terrible and caused a lot of unnecessary stress. I will never buy from you again. I recommend other people buy their appliances elsewhere.

19 de agosto de 2026
Opinión espontánea
Logotipo de Appliances Online Australia

Respuesta de Appliances Online Australia

Hi Jenni,

We’re sorry to hear about your recent experience.

We would like to clarify that our removal service is for old appliances and mattresses only. We do not offer a furniture removal service, including the removal of bed frames.

We appreciate you raising your concerns and will continue to look at how we can make our removal service information as clear as possible.

Kind Regards,
Appliances Online

Valorada con 5 estrellas sobre 5

Best online appliance store

Excellent customer service. Competitive pricing. Convenient, especially with delivery and picking up old appliances or furnitures. I have ordered multiple times with no issue.

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very highly recommend!

Very highly recommend!! The price matching, next day delivery, appliance removal and delivery tracking were a game changer. I have used them a few times now and it has always been a seamless, stress free experience.

13 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order online and install.

Easy to order online, good communication, easy to book in installation & delivery and was done on the booked day and allotted time, they were running a little earlier. Installer was polite, professional and did a great job. Thank you.

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This was the second purchase in as many…

This was the second purchase in as many weeks, I will only use appliances online, the process is so simple, the service is great, the delivery team could not be better, nothing is too much trouble, others could learn from this.

10 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and quick delivery

Excellent service and quick delivery! Bought a new dryer and got delivered the next day. They also offered recycling your old appliance free of charge. Online chat customer service also very helpful, would buy it from you guys again ;)

10 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty products. Faulty company

Bought a fridge that emits a high squealing sound 3 weeks ago. Have been in constant communication trying to return it. Had an Electrolux technician come into my home and intimidate me and tell me nothing was wrong with it. In the meantime, it sounds like an airplane is taking off in our kitchen. We will have to take them to consumer affairs and VCAT. Don’t buy from them. Unprofessional, zero integrity. Faulty goods. Faulty company.

22 de julio de 2026
Opinión espontánea
Logotipo de Appliances Online Australia

Respuesta de Appliances Online Australia

Hi Nina,

I’m sorry to hear about your experience with your fridge and the concerns you’ve had with the noise and service provided.

I’d be happy to look into this further for you and see what has occurred. Could you please provide your SI or SO number so I can investigate this matter?

Many thanks,

Thomas – Customer Experience Team

Valorada con 5 estrellas sobre 5

Great products and service

Excellent website with thorough information, service team were super efficient and helpful. Very happy with my new dryer. My second purchase from you guys now, highly recommend. Thanks again!

29 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have purchased a number of items from…

I have purchased a number of items from Appliances online!
The service is always great and convenient, delivery is prompt, items are handled with care and the variety of options to pay, from paying outright to paying in instalments via Klarna etc. is what makes appliances online stand out from other stores💯

4 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

range purchase

ordered my range over the phone and was delivered as promised. Service was excellent. Just a minor hiccup, I could not get the range installed on the day it was delivered as the electricians were not available through Appliancesonline, until a week later. I had to source somebody else to install and dispose off the old range... I can understand that the electrical works are possibly outsourced by appliances on line however, it would have been ideal if it all happened through the one point of contact

27 de julio de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más