Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Ver más
La empresa ha respondido
I would give 10/10 if I could. Best company I have dealt with for a VERY long time. Best price Best online experience Best delivery service Best follow up service I wish all companies o... Ver más
Quick delivery to regional Victoria. I called to check what would happen if I wasn't home and they picked up straight away and were happy to reschedule if needed. Delivery drivers were helpful and... Ver más
Appliances online customer service never ceases to amaze me. You can really tell whether a good company is a good company based on their after purchase customer service. They've been prompt, gracious... Ver más
Australia's most awesome appliance retailer.
20A Danks Street, 2017, WATERLOO, Australia
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was a great experience from navigating the web site to dealing with customer service on call and to receiving my item from the delivery guys. Great team through out. Have bought a couple of items so far and all been a great experience. Pricing was well good.
Easy to purchase and the website has all the information needed to make the decision. Delivery was quick.
Phoned order through got asap delivery very good service and response.
Ordered the appliance at 11pm, delivered the next day. Called by the delivery driver 5 mins before delivery. All my appliances have been purchased through Appliances Online.
online ordering was a simple process, best prices on the market and next day plug in plug out delivery and removal of old fridge was a godsend, delivery and installation was on time and a very smooth process, delivery drivers were very polite and professional.
Pricing seems to be competitive and they will try to price match. Sales and office staff always good to deal with. Would be 5stars but they have outsourced delivery now and even though we had arranged installation we had to connect the water/ ice which is a 5 minute job meaning the fridge was left in the kitchen. To me that is not installation. Delivery not as professional as previous purchases and it erodes confidence on big ticket items.
Was skeptical at first, but seriously good service. You can choose ANY delivery day (unlike ordering from LG directly) and their delivery team gave me regular updates the days leading up to and on the day of delivery so I knew exactly when to expect it. The team installed it and took away the rubbish and were friendly and polite. I had the worst delivery experience with LG directly who wouldn’t even bring it into the house, just left it at the front door even though I told them I live alone.
Placed an order for an ‘in stock’ item. Received a email informing me it would be delivered in over a MONTH’S time. Tried to contact customer support as this was not acceptable to me. No response to the email I sent. Tried to log on to the website to view my order. Was told a code was sent to my email but one never arrived, so unable to log on. Tried to contact via live chat. Typed in my query. Agent’s very first message was ‘was that for the $30 off?’ WTF? Totally unrelated to my query. Now wondering if it is a scam website. Avoid at all costs.

Respuesta de Appliances Online Australia
I am extremely impressed with the service this company has given. I ordered a washing machine, they delivered the next day, used a tracking app with delivery drivers and was 100% accurate on times. Drivers were very friendly and helpful. Thank you, will definitely buy from them again.
This company ticks all the boxes; from a great website buying experience, highly competitive pricing, free delivery and removing packaging through to the best online communication process, real-time delivery tracking and courteous delivery people. Overall, it's a faultless experience that makes them stand out above the competition. The aspect I found "the cherry on the cake" is the delivery information dialogue, so you know precisely when your delivery will arrive. The delivery guys are fantastic: very thorough, efficient, careful, professional and friendly. Highly recommended as the instinctive choice for purchasing electronic goods online!
I ordered Sunday afternoon and the appliance was delivered Monday morning! The price was good when considering the free delivery and take away of the old appliance. The delivery team was also efficient and professional. I would recommend Appliances Online.
No fuss , no worries … smooth purchase after answering some questions. Delivery was quick and efficient . Customer service was very helpful. Would use again!
Exceptional service from Appliances Online! They offer next-day delivery, even when ordering multiple items, which made the whole process incredibly convenient. One of the products I ordered was out of stock, but Zafi from customer service quickly arranged a similar replacement so my order could still be delivered straight away. Zafi was friendly, helpful and made everything easy. Highly recommend Appliances Online for their excellent service and fast delivery!
The Appliance online site is very well put together, easy to navigate and contains all the alternative brands for comparison. Delivery was prompt and efficient with pleasant very pleasant people.
Easy to order. Competitive pricing. Great communication and quick professional delivery. Highly recommended.
Very good website easy ordering fast delivery.
Phone order was easy and price matched. Delivery service is exceptional, including set up and removal of old appliance and packaging. Always my go to for appliances.
I have purchased 2 items now, Fridge and Washing Machine. I accnot be happier with the products, the service, the delivery and removal of old appliance is an absolute winner. Thank you
I ordered a new dryer online at 7pm and by 7am the next morning my appliance was delivered and old dryer taken away. Great price, delivery and excellent service. This is second appliance i have purchased from them and highly recommend.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.