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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a super king size TV bed with gas ottoman lift which was delivered and fitted yesterday. From the first WhatsApp message to install it was five star service. I went for the linen material and... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The product and quality of the bed is very good however, it took three deliveries to get it right. First they sent the wrong end of the bed and did not send the gas lift, screws etc and then parts wer... Ver más

Valorada con 5 estrellas sobre 5

I’ve just got a super-king bed from A&Q - before we start on the product, the customer service is the best i’ve ever seen. From the start you have support and quick responses at even after working h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi, The Owner (A&Q Beds) is the Man !! He is such a gentleman and very supportive throughout the whole process and amazing customer service and efficient. His beds are amazing and the best quali... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Escrito por la empresa

A&Q Beds is a bedmaking company based at the heart of Yorkshire in Dewsbury. We design and manufacture luxury beds designs in the UK.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 23% de las opiniones negativas

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4,3

Todas las opiniones

(145)

53 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

DO NOT BUY from this company

DO NOT BUY from this company. Their beds last a couple of months and then the bed base will break because it's literally cardboard underneath. Had one replaced and the same thing happened to the second one also. Poor poor quality of beds and bad service, they will refuse to give you a refund also and say they don't do refunds.

4 de marzo de 2025
Opinión espontánea
Logotipo de A&Q Beds & Furniture

Respuesta de A&Q Beds & Furniture

We did send you last week but you reject the delivery
And we replace it for you twice
And also we didn’t send anyone to check how the base gone down or damge coz we always send engineers to check how the bed damge if it’s comes in customers fault we charge then but we have made bases two time for you and last time you rejected the delivery and now we have to run with our compny policy with you if you wanted replacement then we will check the bases if it’s come in customers fault we will charge you and if you don’t pay we won’t be able to pay you
You have to mention everything don’t leave review like this and don’t put finger on a compny who wanted to sort it out for you always customers are not right okay

Valorada con 5 estrellas sobre 5

I recently purchased a single bed

I recently purchased a single bed, and I'm thoroughly impressed! The quality and craftsmanship are excellent, and delivery was incredibly fast with no issues. Communication with the seller was top-notch. Highly recommended!

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service received from this…

Fantastic service received from this company , ordered my new bed which is stunning on the Tues and was delivered on the Friday the quality for the price is amazing defo recommended to anyone love my new bed and mattress thank you guys so much

28 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my new bed

I've been looking for a new bed for a year now i wanted to find the right one, I'm so happy with my choice I got the bumper line in cream plush in superking and it's perfect exactly what I wanted. The company is so easy to comunicate with get back to you straight away and is also easy to order online, would 100% recommend

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing bed and fantastic customer service

Had our bed delivered today and it is gorgeous! we ordered the Lynx beed bed in ice silver velvet and the quality is amazing, and looks incredible! The mattress is sooo comfy! The customer service was second to none. I had multiple questions and these were all all answered efficiently and in great detail. Even after I had confirmed our order, we asked for changes and these were actioned and was no problem at all. We are so impressed and so happy with a q beds and furniture, will be recommend to all our friends and family. If I could give 6 stars, I would. Thank you!

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service from Start to Finish

Excellent Service from start to finish, I ordered through A&Q instagram every step of the way I got everything I asked for, The Quality of the bed and free box are absolutely amazing very goof quality and the price is amazing, I could not be any happier thank you guys so much !!

14 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication and top quality…

Great communication and top quality beds. I had an issue with the constructing of the bed around 20:30pm, 1 phone call and was all sorted within 5mins excellent customer service. Would 100% order again.

15 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Quick response to messages or queries. Reasonable prices. Lots of choice with designs and fabrics. Ordered and delivered in 9 days. Would highly recommend and will be ordering again. Thank you

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great beds with reasonable prices

Reasonable price, good designs and service and quality products.
We ordered two beds and two mattresses, all are awesome ❤️ above expectations. Thank you A&Q beds.
Looking forward to order our new sofas as well.

10 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Good product but service needs improving

The product and quality of the bed is very good however, it took three deliveries to get it right. First they sent the wrong end of the bed and did not send the gas lift, screws etc and then parts were missing so in total had to wait just over two weeks. The other issues was the instructions are terrible and not detailed enough and the bolt tool provided did not work, lucky I had my own spanner set up the bed. Communication is ok but can be improved.

26 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Hi my name is Clare from the very west of Ireland.this bed company has great customer service.im delighted with my new bed,so comfortable.delivery was exactly when they said and I was contacted about delivery time.very happy customer.thank you

5 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality bed, fast delivery

I purchased a lynx wing bed in plush black and I love it. Enquiry to delivery took 24 hours. Communication was great. The delivery guy was friendly. The bed is high quality and easy to set up too. I would definitely recommend A&Q beds.

26 de octubre de 2024
Opinión espontánea

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