Ordered the Max Nano G2 XL in black because it still had the memorial day sale on it even after the holiday passed. Ordered last Friday and had it delivered to my door intact yesterday. 6 days from or... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... Ver más
La empresa ha respondido
I paid $9.99 for Premium Shipping (1–4 days) and they instead shipped using the slowest and cheapest UPS option that hands off to USPS: UPS Ground Saver (2-7 days). They ignored all 3 of my emails a... Ver más
La empresa ha respondido
This review is for Aquacave itself, the experience is one you would expect of a good online retailer. The product was packed appropriately and wash shipped in a timely manor. The product is a five sta... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Información de contacto
Grove Avenue 3909, 60031, Gurnee, Estados Unidos
- aquacave.com
2,8
Medio
65 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Better price, quick delivery
Overall impressed with this shop, no complaints. Simple, quick, exactly what I expect and want from a store.
24 de octubre de 2023
Opinión espontánea
Great experience at a great price!
Great experience at a great price
12 de julio de 2023
Opinión espontánea
Customer Services really go out of there way to help
Able in customer service at aquacave goes above and beyond in customer service. he help me out with a refund of faulty equipment by taking full ownership of the issue.
8 de mayo de 2023
Opinión espontánea
I ordered a wrong piece
I ordered a wrong piece, called customer service, they took care of the issue, recieved my Order in 4 days
19 de junio de 2023
Opinión espontánea
In an infinite sea of dealers …
In an infinite sea of dealers and products... AquaCave was able to provide me with great products for what I needed at a competitive price and speedy delivery. I spoke to them on the phone as well to cross some t's and dot some i's and the customer service was easy the way it should be.... A true blessing I am grateful for
21 de septiembre de 2022
Opinión espontánea
Great place to shop online.
Great experience! Quick delivery and products delivered as ordered. It’s been a long time since I had my ASM protein skimmer up and running and it was nice to see that I could just buy the parts I needed to get it up and going instead of having to invest in a whole new skimmer.
14 de septiembre de 2022
Opinión espontánea
Please don't buy from this company
Please don't buy from this company! They ship you something totally different than what's advertised on their website. Then when you ask for a return, they charge you to return it! Now they won't return any emails after I explained to them that they sent me the wrong product. I sent pictures and showed them they sent me the wrong product and they just ignore my emails. Don't buy from this company! They have zero customer support.
28 de agosto de 2022
Opinión espontánea
Respuesta de AquaCave
Jeremy,
On 08/22/22 we sent you an email asking to clarify the issue with the product. As of today we did not receive a reply to that email.
Email will be resent again today. Please reply to it at your convienience so we can finalize this return on our end.
Thank you
Process went well
25 de agosto de 2022
Opinión espontánea
Aquacave is superfast
Aquacave is superfast. The packaging and shipping are second to none. Very reliable and excellent customer service customer for life. W. Austin
28 de julio de 2022
Opinión espontánea
I am very satisfied with my experience
I am very happy with the customer service I received and my ordered arrived promptly. Excellent company to work with
2 de mayo de 2022
Opinión espontánea
Fast shipping and packaged well.
9 de abril de 2022
Opinión espontánea
First order.. Very Good Experience!
I was having trouble finding my Datnoid’s favorite pellets in stock at any of my normal places. Found AquaCave had what I needed, and at a competitive price. This is my first order with them. They shipped out the food quickly, and I received the order in only a few days. I’ll be ordering from them more often. Thanks!
31 de marzo de 2022
Opinión espontánea
I have only received half of my order…
I have only received half of my order and I think the folks at Aquacave believe I have my complete order.
Sincerely,
Jim
1 de febrero de 2022
Opinión espontánea
Respuesta de AquaCave
Jim,
Only part of your order was shipped to date. Remaining items will be shgipped within 2-3 days as soon as they are back in stock.
Thank you
The best Malaysian drift wood I ever…
The best Malaysian drift wood I ever bought online . Highly recommend I will buy again from AquaCave.com
24 de diciembre de 2021
Opinión espontánea
Very fast shipping
Very fast shipping! Will definitely order again from here!
6 de diciembre de 2021
Opinión espontánea
Great Product and fast Shipping!
I had a great experience with aqua cave.
31 de mayo de 2021
Opinión espontánea
Bad information on shipping…
Bad information on shipping information. Shipped much later than claimed.
27 de abril de 2021
Opinión espontánea
Pleasurable as always.
17 de abril de 2021
Opinión espontánea
Fast shipping.
12 de abril de 2021
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.