Aqua Essentials Opiniones 2779

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simple online form, the plants all came in great condition (even the reduced price ones) And they’re all settling into their new tank quite nicely. Ordered a few different types of plants for subs... Ver más

Valorada con 5 estrellas sobre 5

Fast delivery. Packaged in an enormous box for such a small bottle of bubble counter fluid. I’ve bought quite a few items from Aqua Essentials and products are always of good value and quality.

Valorada con 5 estrellas sobre 5

This is the second time I have used Aqua Essentials for my tropical aquarium. Reason being that I needed more plants after my first purchase to increase my first install for a new tanks. Ordered just... Ver más

Valorada con 5 estrellas sobre 5

I made a mistake with my postcode so I was so worried these plants would be dead by the time they arrived! But nope! Arrived in perfect health, beautifully packaged and they look fantastic! Really gre... Ver más

Información sobre la empresa

  1. Tienda especializada en acuarios
  2. Acuario
  3. Tienda de arreglos de plantas
  4. Proveedor de peces para estanques
  5. Tienda de peces tropicales
  6. Vivero mayorista

Acerca de Aqua Essentials

Escrito por la empresa

potted plants mixed boxes tissue culture delivery contact us Who are Aqua Essentials?

Aqua Essentials deliver the finest aquarium plants across the UK in record time. All plants are in stock and ready to ship on a Monday to Friday basis and if you order before 4pm, we'll dispatch the same working day. If you choose the express delivery service, your order will most likely arrive the next day too :)

What's the benefit for you?

The benefit for you is no waiting around with a 1 hour delivery time slot but more importantly, the aquarium plants arrive in a super fresh condition with zero deterioration.

How environmentally friendly are you?

We use 100% recyclable packaging for each and every order and a carbon-neutral courier means our impact on the environment is minimal. Plants are now are wrapped in a new type of packaging that is not only better for them but their packaging can be kerbside recycled (unlike bubble wrap which was previously used and ended up in landfill).

What about contacting you?

Our customer support is available over the phone, email or live chat where we can assist and resolve any issues.

Any other benefits offered?

Richard offers free tips and advice via email at no extra cost to anyone who wants to learn and improve their aquascaping efforts. The emails are drip-fed just at the right time so advice on algae issues, water changes, fertilisers, lighting etc arrives just when you need it.

Ultimately we're here to support you on this journey and believe in honesty and trust which is another reason we use Trustpilot for our marketing message.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

P/P is a joke for a packet ok yes for…

P/P is a joke for a packet ok yes for live plants but for something no bigger than a envelope?

13 de abril de 2026
Logotipo de Aqua Essentials

Respuesta de Aqua Essentials

We understand it can feel frustrating when smaller items have the same postage cost. Our shipping is a flat rate of £4.99 for parcels up to 5kg, so even though your order was light, heavier items within that range would cost the same to send. This approach helps us keep things simple and consistent across all orders.

Valorada con 5 estrellas sobre 5

Great Customer Service

I contacted Aqua Essentials regarding a solenoid and timer that became faulty. They immediately contacted the supplier and I was provided with a tracking reference for delivery of my replacement.

Thank you Sally and Chris! 🌱🐠

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Packaged in an enormous box for such a small bottle of bubble counter fluid.
I’ve bought quite a few items from Aqua Essentials and products are always of good value and quality.

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant

Not only are the plants of great quality and a really good size, but the staff are great too. They gave me a call as they weren't happy with one of the bulbs with leaves I ordered and, instead of sending it anyway, they offered me other options. They clearly take pride in their plants and want their customers to receive the best

10 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

2nd time buying , Great stunning plants and do really well in the tank. And normally great size plants with good cover.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered spiderwood

Ordered spiderwood, rocks, and a plant bundle for our 100L tank. Everything arrived in great condition, no snails at all. Took your advice on the fertiliser too the aquarium looks brilliant now. Thanks for the helpful support.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service. Would recommend to anyone.

Have shopped at aqua essentials a few times with no troubles. When purchasing a co2 system a singular part wasnt functioning properly. I emailed and within 3 days a replacement solenoid arrived at my door with complementary components for the hassle. Very pleased with the service and would recommend to anyone in the aquarium hobby.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely Healthy Plants

Nice clear website, easy to find plants and a good description to help know how difficult each plant will be to keep. They seem to sell out quickly too which is good to see because you know the plants are fresh, not old been waiting around. I'm still novice so went for some 'easy' plants. They arrived quickly and were very healthy, not straggly. I kept mine in a bucket of original tank water with fertiliser for a few days and found no unwanted hitchhikers. Just ordered some more so we'll see how they go. I just have to keep them all alive now. Overall great plants, great service.

30 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mixed Results

Perhaps it's my lack of fishkeeping skills or my fish but my experience has been mixed and the plants have introduced snails that I am finding different to eradicate. My Crypt Spiralis Red is doing OK, but my Spiralis Tiger and Ustriana have hardly grown. Is it because I only dose with liquid CO2?

8 de febrero de 2026
Opinión espontánea

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