Took my money but never sent the product. Then sent a letter saying I'm not getting the product or a refund, to file a claim with my CC company.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
They are a complete scam, they charged my credit cards three times $2,688 each over $7,500 on Sept 8th and shipped nothing. They do not answer their phones or return emails and sent a form letter stat... Ver más
Like so many others that have posted complaints, I too have had the same terrible experience - I have been cheated. Submitted an order that was never filled. Long story short, I got one email after... Ver más
If I could give it no star I would. Placed an order Oct 23,2022, my cr card charged by Top Pool Supply, never received my order as of Nov 7. Cannot contact this place by phone or email and no response... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
AquaSupercenter.com is an award winning swimming pool supply supercenter and is one of the largest and most visited resource for all things swimming pools, supplies as well as outdoor living. Aqua Supercenter is a INC500 Company and was the 2nd fastest growing retail company in America according to Inc. Magazine (#48th fastest growing company across all industries in America). The success of Aqua Supercenter is clear - its the dedication to what Aqua Supercenter refers to as *the true award winners*, the Aqua Customers! Our #1 focus is the top wants and needs of our customers, which is: lowest prices online without sacrificing our super fast shipping process, where 90% of all products ship same day and arrive within 2 business days; as well as continuing to innovate to make the purchasing process quicker, easier and available on any and all devices our customers use. We understand buying pool supplies can be difficult due to lack of proper identification on the pool equipment which is why we are always available by phone, text message, live chat, email, social media, etc. - we only hire pool professionals and we guarantee our products, our service and our advice. The facts are, 17 years later and over 5 million customers can't be wrong! We Thank You!
Información de contacto
1680 Fruitville Rd, STE 515, 34236, Sarasota, Estados Unidos
- 9414047898
- support@aquasupercenter.com
- aquasupercenter.com
1,4
Muy malo
46 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great Prices! Solid service!
Had questions about replacing my Hayward pump. I left them a message and they were very helpful! Great experience! Will be back when I need anything pool related.
3 de febrero de 2019
Opinión espontánea
5 Stars! 3 Orders,3 Different Employees and All 5 Stars - Good Work!
This is my 3rd order in 5 years and can't say enough about the quality of the service, the prices and the fast shipping. It was a pleasure to work with Chris, Michelle and Todd - so far I'm 3 for 3 so a 100% in my book! Thanks!
2 de febrero de 2019
Opinión espontánea
A must if you are shopping for swimming pool supplies!
I own and operate a swimming pool equipment repair company and strongly recommend aquasupercenter.com for all your home owner or service company pool supplies. I have been purchasing all my personal and company pool equipment through this site for a little over 5 years now and have been extremely happy with the service. For me to be competitive in my business I have to bring my customers the lowest prices possible with the fastest service time available. Out of all the internet pool supply sites and local store front pool shops I have searched for supplies at, this company has provided me the cheapest prices, the fastest shipping, and the best customer service. Thank you for your continued outstanding services.
18 de enero de 2014
Opinión espontánea
Fastest shipping online that I have seen.
I ordered the product, I contacted the company the same day and they gave me my tracking number and the product had shipped the same day. I received the product a few days later and installed and pool is back to normal. Will order form them again. Great shipping and customer service.
14 de enero de 2014
Opinión espontánea
The best place to buy your pool supplies online!
I was recently in need of a new motor for my pool pump, but I had no idea which one I should buy. I found AquaSupercenter.com and used LiveChat to speak with one of their customer service reps. What a great experience! The rep was very friendly and able to help me find the replacement I needed in less than 3 minutes. Once I knew what I needed, I shopped around other swimming pool websites and found that Aqua Supercenter had the lowest price by far! To top it all off, I placed my order on a Monday and the motor was delivered to me on Wednesday - talk about FAST shipping! Highly recommended!
3 de enero de 2014
Opinión espontánea
Lowest Prices On Pool Pumps and Pool Chemicals Online Period
Long time customer of 10 years now (yes, one of the only pool supply sites back then) - they have kept with their same friendly customer staff to build up relationships with, they are family run and is not afraid to lose money multiple times if possible to make a customer happy. Thank you AquaSupercenter.com & Affiliates!
3 de enero de 2014
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.