Shower doors arrived in good time, I wasn't quite ready to fit them as still installing shower wall. When close inspection of doors undertaken saw that roller had broken plastic casing. I contacted Aq... Ver más
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Consulta las opiniones de los clientes
Ordered a toilet seat which unfortunately was poorly packaged and arrived damaged. AQVA arranged item collection and confirmed that they can't send replacement until original order arrives back. Ori... Ver más
Very good service. The low pressure tap I wanted was a very good competitive price and the delivery charges were very clearly set out in the same page of the excellent web site - I do like clarity lik... Ver más
La empresa ha respondido
Unimpressed! Unorganised! Items purchased came with indented logos on them which were not on the images. Quotes for freight were high so we organised our own freight forwarder items were not in stock... Ver más
Información sobre la empresa
Sobre Aqva Bathrooms
Información proporcionada por diversas fuentes externas
Información de contacto
302 Melton Road, LE4 7SL, Leicester, Reino Unido
- 0116 2516487
- support@aqva.co.uk
- aqva.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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I wish I could give zero stars
I wish I could give zero stars,
Waited 18 days for a replacement shower tray, they said one would be dispatched within 2 working days, as you can imagine I now have a larger than expected bill from my bathroom fitters and a bathroom I have been unable to finish, I asked to speak to a manager - the ladies name is Humaira - I was told she would call me back, 3 phone calls and 8 emails later and still no response, terrible after service, I certainly wouldn't recommend Aqva to any of my friends or family and I would never use them again.
Still no sign of the replacement shower tray......
Fast effective service at reasonable …
Fast effective service at reasonable prices. Perfect !

Respuesta de Aqva Bathrooms
Quality products at excellent prices
Quality products at excellent prices. Thank you.

Respuesta de Aqva Bathrooms
Really disappointing service from Aqva
Really disappointing service from Aqva. The website is easy enough, the call centre answer the phones, they said what is and isn't in stock and then take the payment. However they then send an email moments later to say it is not available for 5-10 days and when the item is shipped it takes a further 7 days. All of which they say is not their fault and nothing they can do. Overall, deceptive and disappointing so I would not recommend. Plumbworld had the best real time stock availability online and incredibly quick delivery service.
Kitchen tap
A very speedy service.
High quality brushed steel tap. Not cheap but worth spending a bit more.

Respuesta de Aqva Bathrooms
Toilet Seat-Very good service and the product was…
Very good service and the product was as advertised-very good price

Respuesta de Aqva Bathrooms
Great company
I know some of the reviews are not good for this company but I went ahead and ordered anyway as their prices were so much better than other companies. I ordered lots including bath and shower screen and taps and other accessories and all delivered in perfect condition. I decided to change the bath taps and they didn’t have the ones I wanted and no problems with getting a refund. Would definitely recommend.

Respuesta de Aqva Bathrooms
Happy bathing.
Happy with the bath and speed of delivery, the carronite definitely makes the bath feel stronger, not sure about strength of cradle legs and would recommend Carron use more robust material, also instructions for constructing and fitting would have been nice. Would highly recommend if these few details were improved.

Respuesta de Aqva Bathrooms
Disappointing experience
I have given only one star because of their return policy, which is uncompromising on a strict 14 day period plus a wapping 25% restocking fee of the purchase price if you miss the 14 day return window, plus the customer has to pay the return postage. I cannot recommend a company that shows no flexibility.
Check stock first
I rang Avqa Bathrooms to check the items were in stock I was told they were and delivery would about 3 working days. Placed my order on the Tuesday and they were delivered on the Thursday - the delivery driver was very helpful and pleasant. I had read negative reviews re delivery maybe it’s best to check stock before ordering.

Respuesta de Aqva Bathrooms
Very happy and can recommend this seller.
Great website, lots of details measurements and information. Good prices and easy ordering. ~Delivery quite pricey I thought but it was coming a long way, and you don't buy a bath every day! Excellent product as described. Can recommend this seller.

Respuesta de Aqva Bathrooms
Bathroom order
Have now ordered several times from Aqva , each delivery was as described ,
Well packaged and stages of dispatch clear .
Would recommend without hesitation.
Many thanks
John

Respuesta de Aqva Bathrooms
Pay £30 delivery and have to chase when…
Pay £30 delivery and have to chase when they are going to post it .
10 days wait poor service but have to say well wrapped and good price for item .
Not much good if you need it quickly though.
The shower caddy arrived ok
The shower caddy arrived ok, happy with the recycled packaging, no guarantee documents or cleaning advice enclosed, so not completely satisfied.

Respuesta de Aqva Bathrooms
Easy to use website
Easy to use website, great prices on quality products and good shipping costs. Delivery could have been sooner but it was within the times suggested. Very happy, would recommend and use again

Respuesta de Aqva Bathrooms
Timely delivery and good product
Timely delivery and good product. Am enjoying it. Thanks

Respuesta de Aqva Bathrooms
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