Arden Newyork Opiniones 

WILL NEVER BUY FROM THIS STORE AGAIN!
I cancelled the fuzzy hoodie within hours of ordering because it would arrive too late for my purpose. They emailed me saying g they will try to cancel the item but not guaranteed. It arrived 3 weeks later and the quality is cheap, the material is not as described and it looks flimsy. So I tried to return it. Although they are responsive by email, there is no customer service phone number. They make you jump thru hoops and will offer discounts and store credit and make you pay for the return shipping and customs to CHINA! The process is very difficult and discouraging so I ended up reporting them and an item I didn’t want. DO NOT BUY FROM THIS STORE!

I ordered two sweaters, neither of which fit. Although the website states a 30 day return policy, the company put multiple barriers in the way of returning the sweaters for a full refund. I ultimately settled for a 30% refund and kept the sweaters, but I will NEVER EVER order from them again. It was my own fault that I did not research how they handled returns more thoroughly. Do not believe what the website says about their return policy.

My items were both medium sized but the fits were completely different. Cheap materials. Return process is ridiculous. Have to contact them to return and basically it has to be in original packaging and customer pays. Not worth the trouble, but then they try to get you to buy or exchange the items instead of giving you a refund. No thanks! I’ll just keep my cheap inconsistently sized clothes (or donate them). Chalk it up to lessons learned.

I purchased a wool-blend tailor blazer from this store
with a picture of a quality blazer. The first thing is the blazer was way too big. Secondly is was very cheaply made and the tag on the garment said 95% polyester
5% etastane (a synthetic plastic polymer) and had zero wool in it and it looked NOTHING like the picture. Very misleading and false advertising. It was very poor quality with threads uncut and just very cheap looking. I would never wear it. Trying to return it is very complicated and I'll probably end up eating the $65. The company is located in Netherlands and has nothing to do with New York. Beware - go somewhere safe like Esty