Not good. Over time your money buys fewer and fewer credits. Impossible to see how to reduce payments or cancel your subscription. Image generation frequently fails and then, sometimes, you are... Ver más
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Consulta las opiniones de los clientes
the site offers an insane ammount of powerful tools and model options, which is amazing, but it was honestly a bit complex for me to figure out at first as an older user. there are just so many featur... Ver más
La empresa ha respondido
ArtGen AI Support I am contacting you regarding an unauthorized charge made to my account. I noticed that money was deducted from my account without my knowledge or approval. I did not authorize th... Ver más
La empresa ha respondido
I’ve tried a few AI platforms before, but this one is by far the most straightforward. The layout is clean and everything makes sense right away. Toggling between different AI models depending on what... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.
Información de contacto
Estados Unidos
- art-gen.ai
2,8
Medio
99 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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0 stars
0 stars
I was recommended Art Gen AI by another AI service and was under the impression it was a leading platform for AI image and video generation.
Unfortunately the output quality was extremely poor compared with platforms like Luma, Flux and Google’s AI tools. Subscribing was a mistake. I went to cancel and there was no option.
Reading through other reviews, it’s clear my experience wasn’t unique. Many customers describe the same issues: difficulty locating the cancellation option, support emails going unanswered and recurring charges continuing despite repeated attempts to cancel.
What concerns me just as much are the company’s public responses on here. Nearly every reply is the same generic template that thanks the customer but fails to address the actual complaint. Customers are repeatedly told the cancellation instructions are in the Terms of Service, yet the terms themselves don’t explain how to cancel - they simply refer to the Privacy Policy which says subscriptions can be cancelled through “account tools.” Rather than providing a clear explanation, customers are left navigating a vague and confusing loop.
Art Gen AI knowingly hid the cancel option until recently and then have hid behind a carefully-crafted statement on here, blaming people for failing to read their instructions.
31 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Super User-Friendly with Great Features
Super impressed with how user-friendly the dashboard is. Having access to multiple leading AI models under one roof saves me so much time. I also really appreciate how simple it was to update my subscription settings—no complicated menus like you see elsewhere. Very satisfied!
7 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been positive overall.
We are always working to optimize the user experience and will introduce more comprehensive tutorials for this action in the future.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
great audio quality and worthwhile features
really solid platform overall. i tested the ai music generation and while the generated tracks were a bit on the shorter side, the audio quality was actually really good. the site is definitely worth using, though access to some of the most advanced ai models can feel a bit pricey if you're on a tight budget. still a 4-star experience!
9 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been positive overall.
We are always working to optimize the user experience and will introduce more comprehensive tutorials for this action in the future.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Fantastic 3D Generator & High Quality
Love the variety of features available here. The 3D model generator created fantastic results, even though I had to spend a little extra time converting the files to make them ready for 3D printing. The advanced AI models are a bit expensive for heavy daily use, but given the quality you get, the site is still well worth it.
3 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been positive overall.
We are always working to optimize the user experience and will introduce more comprehensive tutorials for this action in the future.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
ArtGen AI Support
ArtGen AI Support
I am contacting you regarding an unauthorized charge made to my account.
I noticed that money was deducted from my account without my knowledge or approval. I did not authorize this payment and I did not intend to continue the subscription.
29 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
ultimate model selection flexibility
switching between top ai models for text-to-video generation on the fly is a total game-changer for my workflow. you get the best output for every specific project without needing multiple platform subscriptions. on top of that, navigating the site is effortless and account management is completely transparent. 5 stars easily!
11 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
powerful tools, though slightly overwhelming for beginners
there's no deniying this platform is packed with top-tier AI capability, but as a total newcomer, i found the interface a little overwelming initially. having so many models and generation settings available upfront can be intimidating if you just want something quick and simple. it's a great tool once you master it, but the initial learning curve is definately there.
11 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been positive overall.
We are always working to optimize the user experience and will introduce more comprehensive tutorials in the future.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
outstanding ai variety & smooth interface
having a choice of different ai models for text-to-image/video generation directly on the site is brilliant. you can easily test which model works best for your prompt. the site ui is super easy to navigate and managing my subscription was hassle-free. definitely worth 5 stars.
3 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
feature-rich platform with a bit of a learning curve
the site offers an insane ammount of powerful tools and model options, which is amazing, but it was honestly a bit complex for me to figure out at first as an older user. there are just so many features and toggles to tweak! once my nephew showed me around, i realized how capable it is, but it might take begginers or seniors a little time to get used to the depth of options.
3 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been positive overall.
We are always working to optimize the user experience and will introduce more comprehensive tutorials in the future.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Effortless Model Toggling & Account Management
What I love most is the ability to switch between popular AI models with just a toggle depending on whether I'm working on images or motion content. It gives you so much creative control. The platform itself runs smoothly, and adjusting my subscription options took less than two minutes. Great job by the devs!
4 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Not good
Not good. Over time your money buys fewer and fewer credits. Impossible to see how to reduce payments or cancel your subscription.
Image generation frequently fails and then, sometimes, you are not refunded properly.
Avoid and try an alternative.
I can't reply to their reply so I will put the information here:
I cannot see any of the options they claim are there (I have screenshots but I cannot show them on Trustpilot).
27 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Impressive 3D Models (Just Mind the Printing Conversion)
The 3D model maker tool on this site is genuinely impressive and generated some high-quality assets for me. My only slight issue was that I didn't realize I had to do a bit of file format conversion before sending them over to my 3D printer. Once I figured that step out, everything printed great, but a quick heads-up on the site would be helpful!
2 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been positive overall.
We are always working to optimize the user experience and will introduce more comprehensive tutorials for this action in the future.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Seamless User Experience & Subscription
I’ve tried a few AI platforms before, but this one is by far the most straightforward. The layout is clean and everything makes sense right away. Toggling between different AI models depending on what I’m generating (image vs video) is super smooth. Also, canceling or upgrading subscriptions can usually be a headache on other sites, but managing my plan here was totally seamless. Highly recommend!
3 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Not easy to cancel but possible
Its not easy to cancel, but possible. You have to go under your profile, scroll all the way down to ADVANCED SETTINGS. Click "MORE" then click the 3 dots on the right.
25 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Great platform with a very solid model…
Great platform with a very solid model behind it. The lighting and shading in the generations look way more realistic than what I’ve gotten from standard generators. Definitely worth checking out if you want high-quality digital assets.
1 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Perfect tool for creators who need…
Perfect tool for creators who need quick inspiration. I use it mostly for generating background textures and character concepts for my design work, and it saves me hours of starting from scratch. The prompt accuracy is top-notch.
1 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Honestly surprised by how fast the…
Honestly surprised by how fast the rendering is. Usually, high-resolution generations take ages or freeze up, but Art-Gen is incredibly smooth. The variations it creates from a single prompt give you so many great directions to work with. Highly recommend it for concept art.
2 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
I’ve tried quite a few AI art…
I’ve tried quite a few AI art generators over the last year, but this one is definitely staying in my bookmarks. The upscaling quality is fantastic and it doesn't distort the smaller details like facial features or text style as much as other tools do. Very clean interface too.
3 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
They are scammers
They are scammers. Beware. No way to cancle and they keep charging your card
17 de julio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Best AI Creative Suite Online
Everything from the AI Photoshoot to the Image to Video transformation works flawlessly. It saves me hours of manual editing every single week. Brilliant tool!
27 de junio de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
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