Not good. Over time your money buys fewer and fewer credits. Impossible to see how to reduce payments or cancel your subscription. Image generation frequently fails and then, sometimes, you are... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
the site offers an insane ammount of powerful tools and model options, which is amazing, but it was honestly a bit complex for me to figure out at first as an older user. there are just so many featur... Ver más
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ArtGen AI Support I am contacting you regarding an unauthorized charge made to my account. I noticed that money was deducted from my account without my knowledge or approval. I did not authorize th... Ver más
La empresa ha respondido
I’ve tried a few AI platforms before, but this one is by far the most straightforward. The layout is clean and everything makes sense right away. Toggling between different AI models depending on what... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.
Información de contacto
Estados Unidos
- art-gen.ai
2,8
Medio
100 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
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La gente también ha visto
Impossible to cancel
Impossible to cancel – borderline scam
I strongly advise staying away from this service. It is practically impossible to cancel your subscription from the website: you can see your active plan, but there is no clear or working option to terminate it.
This is not an honest way to do business. Hiding or breaking the cancellation process is, in my view, deceptive and borderline scammy. I had to contact my bank to block future charges because the platform would not let me cancel in a normal, transparent way.
No serious company should make it this hard for customers to stop a subscription.
14 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
This site is terrible in many ways!!
This site is terrible in many ways!!! I strongly suggest not getting a subscription
11 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've had a poor experience with us thus far. Our support contact is also present in the ToS, and on the website footer - please contact us so that we may assist you!
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
I need to cancel my suscription
I need to cancel my suscription, I don't find any option to cancel in the platform.
9 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
SCAM
SCAM! SCAM! SCAM!
I am unable to cancel the subscription. It won't give any option to unsusbcribe/cancel your account. Neither they have any support availabl.
DONT BUY THIS PRODUCT!
7 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I are glad that you've located the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
mediocre product
A response via email was provided to let me cancel, but the product itself isn't up to par.
5 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I are glad that you've located the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
really good if you write your prompts…
really good if you write your prompts correctly.
had no issues doing img to img stuff for my business - gens quickly, you can queue up stuff if I also need a video (just played around for personal use w that - still good!).
i've tried others in the same price range (no namedrops sorry) and this one makes the most sense to me.
get this one if you have to choose, not sure what the hubbub is about - cancel button is right there in your profile people!!
4 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
Unable to unsubscribe
I subscribed, but haven't been able to unsubscribe, as it doesn't let you do it on the site. I have emailed, but have not heard back anything yet.
1 de abril de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I are glad that you've located the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
SCAM! SCAM! SCAM!
STAY AS FAR AWAY FROM THIS COMPANY AS HUMANELY POSSIBLE! I have no active subscription yet they still charged me weekly. I verified I have no subscription and emailed the company and never heard a word. I got a new bank card and same thing. So now I need to cancel my bank account which is absolutely insane.
6 de octubre de 2025
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on the cancellation procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
I can't find a way to cancel this…
I can't find a way to cancel this subscription. Subscibed erroneously. No contact link. No cancelation button
The made this right. Full refund
27 de marzo de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our support contact is also present in the ToS, and on the website footer.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
Useful tool for marketers!
I'm a marketing specialist, and I use ArtGen daily to generate images and videos for my work. I love the variety of models and how easy they are to use! I also appreciate the feature of image2video generation, + you can change the ratio and duration of your video.
I've even recommended the tool to some of my colleagues, and they seem to like it as well.
Looking forward to the music generation feature!
thanks, ArtGen
25 de marzo de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to write in.
The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!
Best regards,
Art-Gen Support
I subscribed to the Elite Weekly Plan… and I want to cancel it but there is no cancel button
I subscribed to the Elite Weekly Plan for $6.99/week to test the platform. While the tool itself works, the billing system is extremely frustrating.
There is no clear option to cancel the subscription from the account dashboard. The profile and billing pages only show credits and purchase options, but there is no visible “Cancel Subscription” or “Manage Subscription” button. This makes it unnecessarily difficult for users to stop recurring charges.
Transparent billing and easy cancellation should be standard for any online service. I strongly recommend the company improve the account management and make the cancellation process clear and accessible.
Until then, users should be cautious when subscribing.
24 de marzo de 2026
Opinión espontánea
Respuesta de Art Gen
Hi there!
Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.
Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.
Best regards,
Art-Gen Support
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