Artistshot Opiniones 

350
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I ordered a tee with some soccer design - turned out fine tbh. Fit was as intended, and the print quality was perfectly fine. Arrived a day later then I was expecting but that's just it - not the end... Ver más

Valorada con 1 estrellas sobre 5

Paid an extra 15.00 for expidited shipping took 5 days to get from So.Calif to No.Calif about 9 hours away.When the patch finally arrived its pure junk can not even read the writing on it.Do not use t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compras y moda

Escrito por la empresa

Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

350 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,2

Todas las opiniones

(350)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Quality - Super Fast Shipping - Honest Company - Excellent Customer Service!

Great Quality - Super Fast Shipping - Honest Company - Excellent Customer Service!

Ordered a special Onesie for a baby gift. Very fast shipping, but was disappointed with the printing - it wasn't as dark as in the site picture. Sent an email to customer service and got a very quick response and help.

They reprinted and sent me another one, which was very good - nice, dark printing and again, used super fast shipping.

Can't wait to give this gift! Thank you artistshot for being an honest company, with good products and excellent customer service!

1 de agosto de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much for your love, we will be here always!

Valorada con 1 estrellas sobre 5

Not an honest company

Terrible experience, paid for premium shipping, they only shipped one item (which didn’t even get here within a premium shipping time frame) and then crickets… messed them, asked where the other part of my order was and for a refund for my shipping charges. They ignored my request and they said not to worry, that they would honor the rushed shipping and it would be here soon…no tracking number was ever provided and still waiting for my order. I will have to call my cc company, file a complaint and get a new CC. DO NOT USE THIS COMPANY, they are unorganized and dishonest.

16 de julio de 2022
Opinión espontánea
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Respuesta de Artistshot

Hello!

We're very sorry this happened to you, please let us know your order information so we can proceed with a solution for you as soon as possible, we are working to improve every day, thank you again for your comment, and please have a lovely day.

Valorada con 4 estrellas sobre 5

Orderd a hoodie looked at tracking it…

Orderd a hoodie looked at tracking it was awaiting to be received by carrier. Called after 4 days company reordered got item 4 days later. It was as advertised good communication good product

14 de julio de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much for your love!

Valorada con 1 estrellas sobre 5

Not Happy waiting to see what you do

I placed an order on 7/1/22 for a GUNSMOKE license plate. I received it on 7/11/22. However when I opened the packaged was not the same as what was advertised on web page. The web page image basically covered the entire plate which is 12 x 6 but what I received was a 12 x 6 plate with an image that is 6 1/4 x 3 1/4. Not happy called customer service and also sent text requesting for what I ordered to be sent via overnight and that is at their expense. If they fix this problem I will change my opinion but as of right now I view this company as a false advertising operation that post online pictures to get you to order and then send something totally opposite. Please make sure you think twice before ordering.

12 de julio de 2022
Opinión espontánea
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Respuesta de Artistshot

Hello, it seems our reps took your case, please let us know, again, thank you so much for your feedback, we are working every day to make better experiences for our customers, please have a lovely day!

Valorada con 5 estrellas sobre 5

Quality products and exceptional customer service

I'm a huge We Bare Bear's fan and I looooove the mugs they made me. They're beyond perfect. I even customized them. They bring me much joy. Thank you. I also had a little trouble with my order and needed help, the Customer Service Manager Mr. John C. was super kind and helpful. Went the extra mile to get me exactly what I wanted. Thank you again! Basically, quality products and exceptional customer service with care and class. Thank you Artist Shot, can't recommend you enough and can't wait to shop some more. :)

12 de julio de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much for your love Suzanne!

Valorada con 1 estrellas sobre 5

Horrible service

Horrible service. I cannot get anyone to help me with a return. The product is cheap as well. I should have read the reviews before ordering from this company.

15 de junio de 2022
Opinión espontánea
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Respuesta de Artistshot

Hello Amanda,

We are very sorry to read this, please let us know all the information so we provide a solution for you as soon as possible, thank you!

Valorada con 1 estrellas sobre 5

Save your money!

I wish I had read the negative reviews for this lousy company before I ordered two pair of sweat pants. They were listed as 2XL, but they are more like 2XS! All their garments are too small; but yet, they ship them out anyway knowing that they are not true to size! Now, I lose money because they don’t issue return labels for refunds.

14 de junio de 2022
Opinión espontánea
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Respuesta de Artistshot

Hello, it seems one of our reps took the case and solved everything, please let us know, thank you, and please have a lovely weekend!

Valorada con 3 estrellas sobre 5

Terrible (update: mixed) experience with this company

Update—they did give me a refund eventually. Shirts are fun and good quality. I hope they fix their return process.

Ordered a sweatshirt as a gift that was too small. No return label, no option to print one out online. After 3 emails I got an address to return it to. Since there was nothing to enclose from the company, I included a letter with order # asking for a refund. Many more emails; they kept saying I needed to provide a tracking number. Customer service obstructive, borderline rude. I’m out the purchase price plus shipping 3 ways since I ordered another one in a larger size. A very costly gag gift. I’m not sure if they’re just unprofessional or actual scammers.

11 de junio de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much, we hope everything is better now, please keep in mind we will be here for you anytime!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Responds quickly. We ordered a baseball cap when it arrived it was not the color we ordered. I sent an email with picture showing the difference. They responded and mailed the correct color right away. I would buy from artist shot again.

31 de mayo de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much for your love, we really appreciate it!

Valorada con 5 estrellas sobre 5

Excellent product quality and customer…

Excellent product quality and customer service. The image is clear and the printing feels high-quality. I will definitely be using them again.

I had an issue with my order and it was addressed quickly within less than 24 hours.

24 de mayo de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much, please remember we will be here for you!

Valorada con 1 estrellas sobre 5

The patches said iron on but they were…

The patches said iron on but they were not I even took them to shop and no stick at all . Patches look good I will get them sewned on

21 de abril de 2022
Opinión espontánea
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Respuesta de Artistshot

Hello Antonio,

We checked and it seems the case was taken by one of our customer service representatives, we really want to improve your experience with us, thank you!

Valorada con 5 estrellas sobre 5

Ordered a millennium falcon sticker and…

Ordered a millennium falcon sticker and while it didn’t go as I’d wanted the customer support was top shelf! The original order went AWOL but they were quick to send a replacement with the fastest shipping free of charge. I was also looking for a vinyl matte decal for a car and while these stickers aren’t the kind I needed, they’re fine stickers and they were not presented as car decals. And they said they’d see if their vendor could make a print in matte vinyl for me. Things don’t always work out in online sales but how a company handles these hiccups is what matters.

24 de marzo de 2022
Opinión espontánea
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Respuesta de Artistshot

Thank you so much, Mike, remember we will be here for you!

Valorada con 5 estrellas sobre 5

Good people.

Artist Shot LLC is a very trustworthy online retailer. They take pride in their items as well as there customer care -- sincerely wanting their customers to be more than satisfied with their purchase
Also, the customer service representative, John, communicated well -- responding quite quickly and sincerely to any and all my inquiries

22 de marzo de 2022
Opinión espontánea
Logotipo de Artistshot

Respuesta de Artistshot

Thank you so much for your love, we will be here for you anytime!

Valorada con 1 estrellas sobre 5

Ordered sweatpants with Ball State logo…

Ordered sweatpants with Ball State logo for my daughter in law's birthday which was on 3/7. I received sweat pants that said " drums, the instrument of intelligent people"? I have contacted company twice and have had no response on how to exchange. Disappointed

12 de marzo de 2022
Opinión espontánea
Logotipo de Artistshot

Respuesta de Artistshot

Hello Lori,

We checked the order and we are very sorry for this, no worries at all, one of our customer service reps took care of your case and the new item is already in production for you to get it very soon, we hope to improve your experience at Artist Shot, thank you!

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