Graham and his team at Ashford Security were excellent in providing an alarm system to our home. Works executed as agreed, all details explained, price agreed and no hidden extras. Polite, courteous a... Ver más
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Friendly, cheerful, family run business with a ‘can do’ attitude, making bespoke solutions for your individual requirements. Graham and Liam installed our house and garage alarms along with fitting... Ver más
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Ashford Security supplied and fitted our new automatic aluminium gates. Throughout the design, planning and fitting process we were kept informed and involved. The project was finished on time and w... Ver más
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Over the last few weeks and months , dovetailing with our house refurbishment builders , Graham and his team have installed a complete alarm system , CCTV system and security vehicle and pedestri... Ver más
La empresa ha respondido
Información sobre la empresa
- Instalador de sistemas de seguridad
- Tienda de alarmas antirrobo
- Servicio de prevención de incendios
- Empresa de automatización de viviendas
- Servicio de seguridad
- Proveedor de sistemas de seguridad
Escrito por la empresa
We’re a long established (check our Trustpilot reviews out!), family run business that prides itself on what we do and how we do it – our qualified, experienced engineering team enjoy more than 80 years in the field. We’re a SSAIB certified company that install/maintain tried and tested security systems including burglar/intruder/fire alarms, CCTV, automatic gates, access control, garage doors, shutters and safes in the domestic, commercial and public sector. Drawing on our extensive knowledge, we aspire to provide a high quality experience coupled with the installation of proven equipment for fair and reasonable prices - as our customers attest over the decades of excellent service (again, please check our Trustpilot reviews out!)
Información de contacto
Stone Oak, TN25 7HF, Ashford, Reino Unido
- 0800 999 8090
- enquiries@ashfordsecurity.com
- ashfordsecurity.com
4,9
Excelente
331 opiniones
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Professional and courteous
Arrived on time very efficient, courteous and professional
1 de mayo de 2022
Respuesta de Ashford Security Ltd
Many thanks Linda, we're very grateful you took the time to leave us a 5 star review! All the best to you and loved ones!
Top notch service
30 de abril de 2022
Respuesta de Ashford Security Ltd
We're really glad you feel that way Gary as we do try our very best! Thank you!
Excellent service for the last 25…
Excellent service for the last 25 years! Thank you.
22 de abril de 2022
Respuesta de Ashford Security Ltd
Thank you so much for taking the time to leave us such a great review!! We try our absolute best to look after everyone we help and assist! It's been a pleasure serving you over the last quarter century! Thank you once again.
Fast efficient service
7 de abril de 2022
Respuesta de Ashford Security Ltd
Many thanks for your 5 star review Rachel, we really appreciate you taking time out of your day to leave us your thoughts on how we performed, it means a lot!
Focused on customer service
From the moment you contact them it has the feel of a company that cares. They do a professional job and I would recommend them. A quality product.
31 de marzo de 2022
Respuesta de Ashford Security Ltd
What a lovely review of us Graham, thank you so much for taking the time to leave us your thoughts. We endeavour to be at our best every single day so it's very gratifying to read you feel this way about us!! All the very best to you and loved ones.
Great service full marks
Great service as always polite and efficient can totally recommend
26 de marzo de 2022
Respuesta de Ashford Security Ltd
That's brilliant to read Colin, thank you so much for sharing your thoughts! We are delighted with your feedback, thank you once again!
Installed security doors and CCTV in…
Installed security doors and CCTV in our business. Very support customer service and good follow up once the work was completed.
I would recommend their services.
22 de marzo de 2022
Opinión espontánea
Respuesta de Ashford Security Ltd
Many thanks for taking the time to leave us such a great review Stephen! We loved working with you and the team and really appreciate your kind words about us, they mean a lot!
Couldn't fault them
Appointment time kept to. Engineer was efficient and polite. Couldn't fault them
18 de marzo de 2022
Respuesta de Ashford Security Ltd
Thank you so much for taking the time to leave us a lovely review, we really appreciate your feedback as we do try our best! Wishing you a great week ahead!
Respuesta de Ashford Security Ltd
Thank you so much for leaving us a 5 star review, very gratifying and greatly appreciated!
5 star service
5 star service. Efficient, friendly and a great job done on our old system, which hadn’t been well looked after by a previous service provider. Thanks very much guys.
15 de marzo de 2022
Respuesta de Ashford Security Ltd
Many thanks for taking the time to leave us such a fantastic review Miss Hine! We really do appreciate it! We aim to please and will always be here for you if ever you need us!
Excellent service, as always
I have used Ashford Security for many years. They always provide prompt, efficient, personalised service.
14 de marzo de 2022
Respuesta de Ashford Security Ltd
Thank you so much for your wonderful review Margaret! We're very grateful to be able to serve our customers over the years and really do appreciate you taking the time to leave us such lovely, kind words! We genuinely care about you and what we do so it's fantastic to see you feel that shines through! All the very best to you and your loved ones!
Excellent service and very efficient
11 de marzo de 2022
Respuesta de Ashford Security Ltd
Many thanks for taking the time to leave us a great review Mr/Mrs Wood! Very much appreciated!
Absolutely brilliant.
Would recommend to anyone. Very professional at all times. The initial advice given was very detailed and even included cost saving measures. The installation was carried out quickly and the engineer took time to make sure we knew how to use the system.
10 de marzo de 2022
Respuesta de Ashford Security Ltd
We are over the moon you feel this way Mr & Mrs D!! Thank you so much! In every respect, we aim to be the best in the business so it's truly gratifying to read your wonderful words about us! In terms of loyalty and longevity, our policy is what's right for you, is ultimately right for us - frankly, doing things the right way is the only way!
Excellent Service from Ashford Security
I contacted Ashford Security to advise on and quote for a full alarm system and CCTV for my shop. Within a day, Graham had surveyed the premises and provided a quotation with options. They were very helpful in modifying the quotation to suit my budget and both systems were installed three days later. They took time to explain everything so that I understood exactly what I was getting, they set everything up for my staff to easily use and I know that if we have any further query or need a further visit, they will respond straight away. This is a local family company that cares about the services they offer and I would thoroughly recommend Ashford Security to any potential customer.
8 de marzo de 2022
Respuesta de Ashford Security Ltd
Wow! Thank you for such a thorough and brilliant review of us Jackie!! We really do appreciate your lovely, kind words - they mean a lot to us! Everyone is delighted you feel this way, thank you so much once again!
Respuesta de Ashford Security Ltd
Thank you for leaving us a 5 star review Nicola! We place the utmost importance on service and reliability (both in what we do and what we install) so it's fantastic to read you feel that consistently happens from your perspective!
Excellent customer service
Excellent customer service, well priced and a family business that makes you feel that they care about you and the product they are installing. Clean, professional and quick. Would highly recommend for fitting and servicing.
22 de febrero de 2022
Respuesta de Ashford Security Ltd
Wow thank you Jennie!! We're delighted with your wonderful review of us!! We always try our very best to make people happy and feel extremely gratified you feel the same way!! We are always here if ever you need us! Wishing you a fantastic 2022!!
Best Ever
the men arrived on time, did an excellent job, will use these guys again
21 de febrero de 2022
Respuesta de Ashford Security Ltd
That's brilliant to read, thank you so much! We endeavour to deliver day in day out so it's lovely to see such thoughts and comments! All the best to you sir!
Excellent Service
Detailed quotation provided before work was carried out. The Engineer turned up on the time arranged and undertook the work required in a safe and professional manner.The price charged was fair and reasonable and was as provided in the quotation. Very impressed overall
10 de febrero de 2022
Respuesta de Ashford Security Ltd
Wow thank you for your fantastic review Colin! We very much appreciate you taking time out of your day to leave us your honest thoughts and views. We continually review all that we do to ensure we reach (and maintain!) this level. Thank you very much once again, we wish you all the best!
Ashford Security provided just the…
Ashford Security provided just the level of customer service you could wish for, our electric gates, due to lack of tender care for some period of time, where not functioning as they should.
They provided a full inspection along with a number of options that I could taylor to my requirements and budget, I accepted the quote that worked for me and was duly provided with a installation date a matter of days after acceptance of the quote.
The team turned up at 8am, worked tirelessly into the dark of the evening to complete the job, graciously accepting the constant interruptions the family put on them to get in and out of the property and completed the work as specified.
When the gates failed to start closing fully a few weeks later, they instantly attended, identified where the concern rested and took action to resolve while in attendance.
I can not recommend the professionalism and customer service of all the team who attended and who I spoke to on the phone enough.
Great Job
4 de febrero de 2022
Respuesta de Ashford Security Ltd
That's an absolutely fantastic review you've left us Hugh! Thank you so much! We're delighted you've had that experience with us. We're hard working, honest and continually try our very best for the people we work with. It's always wonderful to read when people feel the same as we know it's easy to say but not so much to consistently do! Wishing all the very best to you and your loved ones!
People very friendly and helpful
People very friendly and helpful. I would like to give Hayley a special mention, she listens empathises and sorts things out efficiently
30 de enero de 2022
Respuesta de Ashford Security Ltd
Thank you for leaving your review Sue, we're very grateful (as is Hayley!). You literally made Hayley's day with your lovely comments! Please let us know how we could have achieved a 5 star rating? All the very best to you and loved ones.
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