AspireMoney Opiniones 

31
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I have never used a broker before, nor was I aware it was a broker to begin with, as I was getting a quote from a loan company who referred me via URL to Aspire to check other loans... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Finanzas y seguros

Escrito por la empresa

Aspire Money can help find the right unsecured personal loan for you, even if you have bad credit. Get a quick decision when you apply online.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 50% de las opiniones negativas

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3,0

Todas las opiniones

(31)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company, they sell your details and you will get calls atleast 20 times a day.

4 de agosto de 2022
Opinión espontánea
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Respuesta de AspireMoney

Hi, thank you for taking the time and providing us with your recent review on Feefo. We aim to provide our customers with the best possible service. We are sorry that you were not pleased with the services. We would like to know more about your experience as we believe that your valuable feedback gives us the opportunity to improve our service levels. Please can you kindly contact us on 0203 915 9995 or email us on: compliance@aspiremoney.co.uk and allow us the opportunity to look into your concerns.

Valorada con 1 estrellas sobre 5

I will avoid them after reading the reviews!!

I was going to apply through this broker. thankfully I read the reviews before doing so!!

14 de junio de 2022
Opinión espontánea
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Respuesta de AspireMoney

Hi, thank you for taking the time and providing us with your recent review of our service through Trust Pilot. We aim to provide our customers with the best possible service. We are sorry that you were not pleased with the reviews you have read regarding the service at Aspire Money Limited. We would like to know more about your experience as we believe that your valuable feedback gives us the opportunity to improve our service levels. Please can you kindly contact us on 020 391 59995 or email us on: compliance@aspiremoney.co.uk and allow us the opportunity to look into your concerns.

Valorada con 1 estrellas sobre 5

please

please, and intervene because the company you work with has been collecting money from my account illegally! Cancellations are ineffective! I had to block the card and report fraud in my bank, the e-mails are not answered by the savercity company ... the phone is answered by random people who do not know the answer to any question asked! I think that cooperation with this company may spoil your reputation. Regards, Alicja Gmyrek

31 de agosto de 2021
Opinión espontánea
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Respuesta de AspireMoney

Hi, thank you for taking the time and providing us with your recent review. We aim to provide our customers with the best possible service. We are sorry that you were not pleased with the services. We would like to know more about your experience as we believe that your valuable feedback gives us the opportunity to improve our service levels. Please can you kindly contact us on 0203 915 9995 or email us on: compliance@aspiremoney.co.uk and allow us the opportunity to look into your concerns.

Valorada con 1 estrellas sobre 5

STAY AWAY JUST A SPAMMER

Not a lender more like a spammer with friends. All these clowns do is collect your personal details store them and get a silly amount of companies to spam you with emails and phone calls instantly. Typical middle man behaviour trying to earn commission for doing nothing but bullying a customer. STAY AWAY NOT WORTH THE HASSLE

28 de febrero de 2020
Opinión espontánea
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Respuesta de AspireMoney

Thank you for reviewing Aspire Money. We welcome the opportunity to address your concerns.
Unfortunately, due to the limited contact information provided within the review, we are unable to investigate this for you unless we receive further information. Can you please contact us on 02039159994 at your earliest convenience with the details of your concerns, if appropriate, we will investigate this for you under our formal complaints process. Alternatively, you can email us on compliance@aspiremoney.co.uk.

Valorada con 1 estrellas sobre 5

Harassing

Confirmed my suspicions as received many calls from this company.... they are a scam

19 de febrero de 2020
Opinión espontánea
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Respuesta de AspireMoney

Thank you for reviewing Aspire Money. We welcome the opportunity to address your concerns. Unfortunately, due to the limited contact information provided within the review, we are unable to investigate this for you unless we receive further information. Can you please contact us on 02039159994 at your earliest convenience with the details of your concerns, if appropriate, we will investigate this for you under our formal complaints process. Alternatively, you can email us on compliance@aspiremoney.co.uk.

Valorada con 2 estrellas sobre 5

I have never used a broker before

I have never used a broker before, nor was I aware it was a broker to begin with, as I was getting a quote from a loan company who referred me via URL to Aspire to check other loans via a partner (the loan company was legit, so I trusted they weren't going to send me anywhere dodgy).

But a few points:
- I wanted to check online to see what I was eligible for to aid my decision whether or not to take a loan.
- A handful of loans auto-accepted
- I made my decision and left it there, expecting nothing more.
- My contact details were given out to all of these loan companies and there was no option on contact preferences. Being a person of big social anxiety issues, I'd actually much prefer to do things via email, it's also the reason I was doing this online
- I use Truecaller to block spam calls on my phone and I don't answer 'spam' calls
- Turns out Aspire and the loan companies that have accepted those applications were trying to contact me. I've had spam emails from one, spam calls from another and spam texts from a few and these were all marked as 'spam', so initially I didn't answer any of them. But it was more frequent, so I ended up looking into it.
- I returned Aspire's call, I explained I was not interested. And they said they would cancel it down.
- But since I've got missed calls from one of the loan companies they matched me with. I figured that maybe there was perhaps a delay in between the two companies talking and thought nothing of it.
- I then got a call a week later on my landline from one of the loan companies, which concerns me because I made the point of /not/ giving out my landline for my own reasons, plus mobile is how to get me as I am not home during work hours. The lady told me she got it from Aspire. Whilst I am willing to account for a margin of error on my part, I am 95% certain I didn't give this information and if the case, that's not good.

This experience makes me worried they're not GDPR or FCA compliant (even if I mistakenly gave my landline, I still have that worry) and worried what else might have happened to the data I've given them.

Their number is a London one, so I expect they are calling from the UK.

If they are compliant, then from a customer perspective it has really put me off, but if I didn't get that call on my landline and get those calls after saying "I'm not interested", I'd have not left a review. But if you're potentially looking for a loan, the last thing you want is to be badgered and spammed (which I am pretty sure GDPR was meant to stop).

In terms of actual service, it works well enough, it quickly hooks you up with a enough loan companies for an idea of comparison and in that respect it was painless. I looked into the ones that were matched and none of the ones used came across as dodgy after looking them up, all seemed to be legit, so it's possible the actual loan broking service is decent & reliable (hence 2 stars instead of 1) but the stuff I listed above to me rings alarm bells that would have me caution anybody interested in trying it to be aware.

21 de enero de 2020
Opinión espontánea
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Respuesta de AspireMoney

Hi, thank you for taking the time and providing us with your recent review of our service through Trust Pilot. We aim to provide our customers with the best possible service. We are sorry that you were not pleased with the service that you received from us at Aspire Money Limited. We would like to address your concerns and we believe that your valuable feedback gives us the opportunity to improve our service levels. Please can you kindly contact us on 0203 915 9994 and allow us the opportunity to look into your concerns.

Valorada con 1 estrellas sobre 5

Terrible experience.

Terrible experience.
I needed a loan urgently for a funeral and they wasted 2 days of my time telling me i've been accepted by this lender or that one, however once i got in contact with said lender they never offered me the amount aspire money told me i've been approved for.
Waste of time and my contact details are probably being sold right now.

25 de octubre de 2018
Opinión espontánea

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